Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Small Format Team Leader (Overnight)

Company: Target

Location: Washington, DC

Posted Jan 22, 2025

Target is offering a competitive pay range of $26.00 - $44.20 per hour, with additional benefits such as health insurance, 401(k), employee discount, and various leave options. The role of a Small Format Team Leader involves guest service, retail business fundamentals, process improvements, team leadership, and adherence to safety and compliance standards. Target is looking for candidates who are at least 18 years old, have previous retail experience, and possess skills in leadership, technology adaptation, workload management, and communication.

Sr. Customer Success Advisor, Public Sector

Company: Illumio

Location: Washington, DC / Remote

Posted Jan 22, 2025

Illumio, a market leader in Zero Trust segmentation, is seeking a Customer Success Advisor. The role involves developing strategies for customers to effectively utilize Illumio's products, ensuring high adoption rates, and driving renewals and expansions. The ideal candidate will have 5+ years of experience in Customer Success or related roles, preferably in Cyber Security or Enterprise SaaS. They should possess excellent communication skills, the ability to build trust with C-Suite executives, and be detail-oriented. Illumio offers a competitive pay range and comprehensive benefits, emphasizing a diverse and inclusive culture.

Foreign Affairs Officer - Direct Hire Authority

Company: U.S. Department of State

Location: Washington, DC

Posted Jan 22, 2025

This position is in the Bureau of International Security and Nonproliferation, Office of Weapons of Mass Destruction Terrorism. The role involves developing policies and plans to prevent, protect against, and respond to WMD terrorism. Duties include liaising with Department officials, representing the office in interagency groups, and supporting the Foreign Consequence Management team. Requirements include U.S. citizenship, ability to obtain a Top Secret security clearance, and specialized experience in countering WMD terrorism.

Operations Support Associate

Company: Addison Group

Location: Washington, DC

Posted Jan 22, 2025

Addison Group is currently recruiting for an Operations Support Associate role in the healthcare industry, specifically in cardiology. The position is full-time with great benefits and a rewarding work environment. The ideal candidate should have a Bachelor's Degree, experience in data entry and database management, and familiarity with management software systems like Personify and Salesforce. They should also possess excellent communication skills, be able to work independently and as part of a team, and be open to travel.

Senior Full Stack Developer- Top Secret clearance required

Company: Deloitte

Location: Washington, DC

Posted Jan 22, 2025

Deloitte is seeking an experienced Full Stack Developer with 3+ years of experience in software development, including proficiency in HTML, CSS, Python, and SQL. The role involves designing, developing, testing, and managing application development projects, integrating third-party components, and introducing new custom capabilities. The developer will participate in all aspects of the software development life cycle and provide technical lead to development staff. The position requires a Bachelor's Degree, Active Top Secret security clearance, and authorization to work in the US. Preferred qualifications include understanding of Agile methodologies, strong organizational skills, and familiarity with Agile tools. The wage range is $109,000 to $182,000.

Transformation Project Specialist

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 22, 2025

Thomson Reuters is seeking a Transformation Project Specialist to support the business transformation of customers in the Global Large Law space. The role involves assisting in project management, developing and maintaining project plans, building relationships with key stakeholders, and contributing to deliverables. The ideal candidate should have a Bachelor's Degree, a Master's Degree or equivalent, and at least 2 years of progressive experience in project management or similar fields. Familiarity with legal industry transformation projects and change management concepts is beneficial. Thomson Reuters offers a comprehensive benefits package, including wellbeing, culture, learning & development, social impact, and purpose-driven work.

Registered Nurse

Company: DaVita

Location: Washington, DC

Posted Jan 22, 2025

DaVita is recruiting a Registered Nurse for a hospital setting, focusing on nephrology care for patients with end-stage renal failure or chronic kidney disease. The role involves delivering empathetic care, working in a positive team environment, and handling multiple co-morbidities. No dialysis experience is required, and training is provided. The position offers a competitive salary, comprehensive benefits, and opportunities for career growth.

Accounting Specialist Editor

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 22, 2025

Integrity Solutions Engineer

Company: Meta

Location: Washington, DC

Posted Jan 22, 2025

Baker

Company: Sodexo

Location: Washington, DC

Posted Jan 22, 2025

Sodexo is offering a full-time Baker position at the US House of Representatives with a pay range of $7.25 to $23.44 per hour. The role involves preparing and baking a variety of food items, maintaining cleanliness, and providing excellent customer service. Sodexo values teamwork, adaptability, reliability, and a healthy working environment. Benefits include flexible work hours, training opportunities, and a comprehensive benefits package. The company is committed to diversity, inclusion, and making a positive impact.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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