Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Procurement Specialist (m/f/d)

Company: Sportradar

Location: Washington DC

Posted Jan 22, 2025

Sportradar is seeking a Procurement Specialist to manage IT hardware and software requests, build supplier relationships, and drive cost-effective purchasing strategies. The role involves managing daily requests, negotiating with vendors, preparing contracts, and tracking costs. The ideal candidate should have an undergraduate degree in Business Administration, Business Informatics, Data Analytics, or Finance, with proven experience in IT environments and procurement. Fluency in English and any other European language is desirable. The position offers an exciting opportunity to work in a dynamic team and shape one's future.

Travel Nurse RN - PCU - Progressive Care Unit - $2,021 per week

Company: Aureus Medical Group - Nursing

Location: Tacoma, Washington

Posted Jan 22, 2025

Aureus Medical Group is seeking a travel nurse RN for a 15-week assignment in Tacoma, Washington's Progressive Care Unit. The position offers a weekly taxable income of $612-$720 and a non-taxable stipend of $1301. The job requires a Washington state RN license, CPR/BLS, and ACLS certifications. Aureus Medical Group provides comprehensive benefits and personalized service to travel nurses.

Travel Respiratory Therapist - $2,437 per week

Company: LeaderStat

Location: Wenatchee, Washington

Posted Jan 22, 2025

LeaderStat is currently recruiting for a 13-week travel Respiratory Therapist position in Wenatchee, Washington. The job requires 1 year of full-time experience, current state licensure, and relevant certifications. The shift is night, 12 hours. LeaderStat offers excellent benefits including weekly pay, housing stipend, meals allowance, 401k retirement plan, medical, dental, and vision insurance, and referral bonuses. They provide dedicated support throughout the contract.

Travel Cath Lab Technologist - $3,065 per week

Company: Travel Nurses, Inc.

Location: Everett, Washington

Posted Jan 22, 2025

Travel Nurses, Inc. is recruiting a travel Cath Lab Technologist for a 13-week assignment in Everett, Washington. The job requires 1-2 years of recent experience and a flexible attitude. TNI offers comprehensive benefits including day-one health care, 401(k), competitive salaries, and bonuses. The company is known for its detailed recruitment specialists and stress-free onboarding process, along with 24/7 clinical support and a lucrative referral bonus.

Strategic Account Executive-Fed/Gov

Company: Smartsheet

Location: Washington, DC / Remote

Posted Jan 22, 2025

Tax/Legal Analyst, Indirect Tax

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 22, 2025

The Tax/Legal Analyst role involves researching, analyzing, and interpreting tax laws and regulations to ensure ONESOURCE™ applications comply with U.S. tax laws. Key responsibilities include managing content related to federal, state, and local indirect taxes, fees, and regulations, implementing new content, and testing for accuracy. The role requires 2-4 years of relevant tax experience, strong analytical skills, proficiency in online research tools, and the ability to meet deadlines. Superior written and verbal communication skills, organizational skills, and intermediate to advanced software skills are essential. Thomson Reuters offers a comprehensive benefits package, including flexible work model, wellbeing programs, learning & development opportunities, and a culture recognized for equality, diversity, and inclusion.

AWS DevOps Cloud Engineer (Top Secret Clearance)

Company: IBM

Location: Washington, DC

Posted Jan 22, 2025

IBM Consulting offers a career with long-term relationships and collaboration with global clients. You'll work with visionaries across industries to enhance hybrid cloud and AI journeys. The role requires operational leadership for the Cache system's infrastructure, deployment, and automation across Treasury's network domains. AWS environments, automation, and CI/CD pipelines expertise are essential. Proficiency in Python, Java, and JavaScript/TypeScript is required. The culture encourages curiosity, innovation, and long-term career growth.

Software Engineer - USDS

Company: TikTok

Location: Washington, DC

Posted Jan 22, 2025

TikTok is seeking an experienced Automation Engineer to join the Threat Discovery & Prevention (TDP) Team within the US Trust & Safety (T&S) organization. The role involves developing automations and playbooks for threat intelligence, working cross-functionally with other Trust and Safety teams and Security teams, and identifying areas for process streamlining. The candidate should have proficiency in Python, automation experience, and understanding of current industry data analytical capabilities.

Branch Manager

Company: PNC

Location: Washington, DC

Posted Jan 22, 2025

PNC is seeking a Senior Branch Manager for its Retail Branch organization, based in Washington, DC's Dupont Circle branch. The role involves managing branch performance, driving revenue and customer loyalty, and creating a differentiated customer experience. Key responsibilities include leading a high-performing team, executing a branded sales process, and ensuring risk management and compliance. Preferred skills include accountability, banking knowledge, client counseling, customer experience, decision-making, people management, and a proactive approach. The position requires 5+ years of related experience and at least 2 years of supervisory experience. PNC offers comprehensive benefits, including health coverage, life insurance, disability protection, 401(k) with match, and paid time off.

Regional Business Senior Manager - Transaction & Integration Excellence

Company: Boston Consulting Group (BCG)

Location: Washington, DC

Posted Jan 22, 2025

The job posting is for a Regional Business Senior Manager (NAMR) - Transaction & Integration Excellence role, a temporary position starting July 2024 to February 2025. The role involves managing BCG's North America Transactions & Integration business, supporting strategic planning, managing projects and operations, and leading business development efforts. The role also includes managing people initiatives, innovation/IP development, and business operations. The ideal candidate should have technical & functional expertise in M&A, carve-out, and post-merger integration, strong communication skills, and experience in business operations within large global teams.

Overnight Concierge (Sun-Thurs, 11p-7a)

Company: Bozzuto

Location: Washington, DC

Posted Jan 22, 2025

Bozzuto is a company that values community, inclusivity, and exceptional experiences. They are looking for a Resident Concierge with 2+ years of experience in hospitality or related fields. The role involves creating stellar first impressions, solving problems, planning events, and fostering a sense of community. Bozzuto offers competitive compensation, health & wellness benefits, paid leave, retirement planning, and tuition reimbursement. They are committed to their employees' professional growth and well-being, fostering a diverse and inclusive workplace.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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