Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

PAC Manager II / Senior PAC Manager I

Company: Rocket Lab

Location: Washington DC

Posted Dec 28, 2024

Rocket Lab is a global leader in launch and space systems, building and launching rockets and satellites for scientific exploration, Earth observation, climate change missions, national security, and new technology demonstrations. They have a strong focus on reliability, accessibility, and innovation, with their Electron rocket being one of the most frequently launched in the world. The company is seeking a PAC Manager II or Senior PAC Manager I to oversee PAC operations, ensure regulatory compliance, fundraising efforts, and political involvement. The ideal candidate should have a Bachelor's degree in political science, finance, public affairs, or a related field, and have experience in political advocacy, PAC management, or government affairs. Excellent written communication skills, time management, and project management skills are also required.

Engineer II

Company: GEICO

Location: Washington DC

Posted Dec 26, 2024

GEICO is seeking a Software Engineer with a passion for building high-performance, low-maintenance, zero-downtime platforms and applications. The position involves helping drive the insurance business transformation, collaborating with software engineers and architects, implementing IT service management practices and DevOps practices, designing and building process automation solutions, developing applications using Python, Java, or other object-oriented languages, and more. The ideal candidate should have experience building process automation solutions and workflows, proven experience as an SRE engineer or in a similar role, and extensive knowledge of IT service management practices and DevOps practices.

Senior System Engineer

Company: Harmonia Holdings Group

Location: Washington DC

Posted Dec 26, 2024

Harmonia Holdings Group LLC is a rapidly growing federal government contractor seeking a Senior System Engineer to work on cutting-edge technology that supports the nation's defense services. The position offers a competitive compensation package, a family-focused culture, and opportunities for professional development. Applicants must have a TSSCI security clearance and US citizenship.

AEM Java Developer

Company: Makpar

Location: Washington DC

Posted Dec 28, 2024

Makpar is a team of innovators and consultants offering cutting-edge technologies for the federal government. They help clients achieve their goals by solving complex problems and building sustainable solutions. The company offers various service offerings including Cybersecurity, Cloud Migration, IT Project Management, Agile Transformation, DevSecOps, Identity Credential and Access Management, ICAM, and Health IT. They are a Great Place to Work™ certified company with recent awards including Fortune Top 100 Small Place to Work, Inc. 5000, Inc. Best in Business, and SBA Subcontractor of the Year Award Region 3. The Position is for an AEM Java Developer responsible for designing, building, and configuring applications using Adobe Experience Manager AEM and Java Enterprise Edition. The ideal candidate should have an educational background in software engineering or related field and experience with Adobe Experience Manager AEM and Java Enterprise Edition. Makpar offers a great benefits package, excellent training and career development opportunities, flexible work schedules, and a generous compensation package.

Tax Senior

Company: CLA (CliftonLarsonAllen)

Location: Washington DC

Posted Dec 27, 2024

CLA is a large national professional services firm with a focus on wealth advisory, digital audit, tax consulting, and outsourcing services. They value diversity and offer a comprehensive benefits package. They are currently hiring a Tax Senior for their growing Tax practice in Arlington VA.

Special Account Representative

Company: Carpenter Technology Corporation

Location: Washington DC

Posted Dec 27, 2024

Latrobe Specialty Metals Distribution LSD, located in Vienna, Ohio, is a part of Carpenter Technology Corporation. They serve North American's tooling customers with a wide range of products, extensive value-added services, and unmatched metallurgical expertise. LSD inventories over 60 specialty alloys for demanding applications. They offer extensive value-added capabilities, including production sawing, CNC high-speed precision sawing, CNC lathe turning, milling, grinding, heat treating, and hollow boring. The Special Accounts Representative role involves liaising with customers, managing demand changes, proposing alternatives, and developing relationships with internal departments.

Foreign Investment Intel Risk Analyst

Company: Amentum

Location: Washington DC

Posted Dec 27, 2024

Amentum is seeking a dynamic and experienced foreign investment risk analyst to support the US Department of Defense in its participation in the Committee for the Assessment of Foreign Participation in the United States Telecommunications Services Sector. The successful candidate will be responsible for evaluating the risk posed by foreign investment in the telecommunications and information technology sectors, coordinating with internal and external stakeholders, and developing risk-based analyses. Candidates must have strong interpersonal, research, and critical thinking skills, as well as experience with risk analysis, risk mitigation, and open-source research. A bachelor's or master's degree in a relevant field is required, with 5 or more years of relevant experience. Amentum is committed to equal opportunity employment.

SailPoint Engineer

Company: Avint

Location: Washington DC

Posted Dec 26, 2024

Avint LLC is seeking a highly skilled SailPoint Engineer to join their team. The successful candidate will play a crucial role in developing and implementing technical solutions, ensuring alignment with departmental and organizational policies. This position requires expertise in identifying and evaluating complex business and technology risks, implementing internal controls, and managing large-scale cybersecurity systems. The position requires one day a week onsite in DC.

Tableau Administrator / Data Visualiztion

Company: CACI International Inc

Location: Washington DC

Posted Dec 27, 2024

The job posting is for a Tableau Administrator Data Visualization position at CACI. The role involves configuring and maintaining Tableau Server Software Layer and System Administration, working with management to develop sustainable processes, change management, performance tuning, server management, and facilitating change and innovation to legacy systems. The candidate must have 8+ years of experience, a TSSCI clearance, and API development experience. The position is contingent on funding and offers competitive compensation benefits and learning and development opportunities.

Mission Assurance Analyst

Company: Barbaricum

Location: Washington DC

Posted Dec 27, 2024

Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers with a particular focus on Defense and National Security mission sets. They leverage more than 15 years of support to stakeholders across the federal government with established and growing capabilities across Intelligence Analytics, Engineering, Mission Support, and Communications disciplines. They are seeking a Senior Mission Assurance Analyst to support execution of policies, plans, and strategies for Headquarters Air Force Mission Assurance Integration Lead Division MAIL HAF MAIL performs the basic functions of Mission Assurance, the defense critical infrastructure, and Risk Management requirements for the Air Force.

Senior Staff Engineer - Land

Company: Fugro

Location: Washington DC

Posted Dec 27, 2024

The job description outlines a Senior Staff Engineer role in geotechnical work, including acquiring, analyzing, and interpreting data for clients. The role requires leading by example, ensuring quality, health, safety, security, and environmental protection. It involves using prescribed methods, standard practices, and techniques, as well as proposal and report preparation. The role requires a bachelor's degree in Civil Engineering, foundational knowledge of geotechnical engineering, and excellent communication skills.

Entry Level Client Account Executive

Company: Aurora Ripple Enterprises

Location: Washington DC

Posted Dec 27, 2024

Aurora Ripple Enterprises is seeking a dedicated and hungry Entry Level Client Account Executive to join their team and help grow their customer base. The position offers a full-time in-office role in the Greater DC area with a focus on communicating product features, learning about targeted customers, seeking new sales opportunities, and achieving high closing sales rates.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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