Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Interdisciplinary General Engineer/Landscape Architect/Architect/Civil Engineer/Mechanical Engineer

Company: Department of the Interior - National Park Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The National Park Service is seeking a Project Manager for the management, maintenance, repair, and construction of facilities in the National Mall and Memorial Parks. The role involves overseeing projects from inception to completion, managing specific components in complex construction projects, and utilizing software like AutoCAD. The position requires U.S. citizenship, a background investigation, and a valid driver's license. Qualifications include a degree in engineering, landscape architecture, or architecture, or a combination of education and experience. At the GS-12 level, one year of specialized experience in managing civic infrastructure or building construction projects is required.

Government Affairs Senior Manager (Northeast US)

Company: PepsiCo

Location: Washington, DC

Posted Dec 21, 2024

PepsiCo, a global leader in beverages and convenient foods, is seeking a Public Policy and Government Affairs professional for a hybrid role in Washington, DC. The role involves managing policy and regulatory issues, developing strategies for the Northeast and Mid-Atlantic regions, and supporting statewide efforts in priority states. The successful candidate will manage PepsiCo's regulatory risk, provide strategic advisory, and lead external partnerships to advance global goals. The compensation range is between $114,700 - $192,100, with additional benefits.

Baseball Operations Coordinator, Nationals Baseball & Softball Summer Camps: 2024-3378

Company: The Headfirst Companies

Location: Washington, DC

Posted Dec 21, 2024

The Washington Nationals are seeking a Baseball Operations Coordinator for their summer camps. The role involves leading on-field activities, managing equipment, overseeing field setup, and supporting coaches. The coordinator will ensure the implementation of the custom-built curriculum, maintaining safety and quality. The position offers a competitive hourly wage, exclusive access to Nationals Park, and the chance to earn awards. The ideal candidate should have 3+ years of competitive baseball experience, a deep understanding of the sport, and experience working with children. The role requires commitment to the camp's mission, a positive impact on children's lives, and adherence to the Nationals Camp Cell-Phone Free policy.

Associate Financial Advisor II

Company: LPL Financial

Location: Washington DC

Posted Dec 21, 2024

LPL Financial is a leader in the financial markets, offering advisors the opportunity to work for the firm and support more than 22,000 financial advisors. They are committed to the advisor-centered model and believe that Americans deserve access to personalized financial guidance. The Associate Financial Advisor II role provides opportunities for growth, mentorship, and professional development, preparing candidates to transition into a Financial Advisor role.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Dec 21, 2024

CVS Health is a company that values its employees and customers, with a purpose of delivering enhanced human-centric health care. The Retail Store Associate position provides an opportunity to excel in a customer-focused role, positively impacting the lives of others.

Victim Advocate (Family Advocacy Program)

Company: Department of the Navy - Commander, Navy Installations

Location: Kitsap County, Washington Kitsap County, Washington

Posted Dec 21, 2024

This position at the Fleet and Family Support Center offers employee privileges such as shopping access at the Navy Exchange and use of base facilities including gyms, recreation centers, restaurants, and discounted event tickets. The role requires a Baccalaureate degree in relevant fields and specific credentials. It involves dealing with sensitive issues and may require occasional travel. A comprehensive benefits package is provided as part of a federal career.

Teller II- PT 20hr. (7th &I)

Company: TD Bank

Location: Washington, DC

Posted Dec 21, 2024

TD Securities is offering a Teller II position in Washington, DC with a pay range of $23.25 - $29.75 USD. The role involves delivering exceptional customer service, processing transactions, educating customers on products and services, and mentoring new tellers. TD is committed to fair compensation, growth opportunities, and skill development. The job requires high accuracy, strong communication skills, and adherence to security measures. High school diploma or GED, 1 year of teller experience preferred. The role involves sedentary work, operating office equipment, and responding to customer inquiries.

Chief Data Officer

Company: Department of Transportation - Federal Aviation Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The Federal Aviation Administration (FAA) offers core IT services, drives transformative IT efforts, and develops innovative solutions for complex business challenges. The agency requires US citizenship, Selective Service Registration for eligible males, Top Secret Clearance, and progressively responsible leadership experience. Leadership experience, including strategic change, building relationships, and enterprise-wide data strategy development, is crucial. The position is not a barguing unit position and offers a comprehensive benefits package as a federal employee.

IT Specialist

Company: Department of Health and Human Services - Office of the Secretary of Health and Human Services

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting details the requirements and conditions for a position in the Department of Health and Human Services, specifically within the Office of the Assistant Secretary for Financial Resources (ASFR). The role is located in Washington, D.C. and requires successful completion of a background security investigation. E-Verify is mandatory for new hires. The position necessitates one year of specialized experience equivalent to the GS-13 level, including developing IT infrastructure plans, conducting IT studies, and providing technical guidance. Four key competencies are also required: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. The role offers a comprehensive benefits package as part of a federal career.

Senior Attorney Advisor

Company: Other Agencies and Independent Organizations - U.S. International Trade Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The U.S. International Trade Commission, Office of Tariff Affairs & Trade Agreements, is seeking an Attorney Advisor (Admin Law). The role involves providing legal advice on customs, tariff, and international trade laws, focusing on nomenclature, trade agreements, and maintaining the Harmonized Tariff Schedule. Requirements include U.S. citizenship, a law degree from an ABA-accredited school, and current Bar membership. Applicants must have at least four years of relevant legal experience for GS-14 and five years for GS-15, including interpreting regulations, analyzing communications, and providing legal advice to government officials and the public.

Dermatologist (Swedish Medical Group)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Dec 21, 2024

Swedish Medical Group is seeking a full-time Dermatologist to join an established practice in Seattle, Washington. The role offers a healthy work-life balance, virtual appointments, and access to patient resources. Compensation ranges from $389,584 to $614,131 per year.

MANAGEMENT AND PROGRAM ANALYST

Company: Other Agencies and Independent Organizations - Export-Import Bank of the United States

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job announcement details the requirements and conditions for a position at EXIM, a U.S. government agency. The role, classified as GS-11 or GS-12, necessitates specialized experience in analyzing financial markets data, conducting research, and preparing recommendations. Additional requirements include U.S. citizenship, a one-year probationary period, a national security Secret clearance, and potential drug testing. The position is also subject to Merit Promotion procedures and may be filled within 90 days of closing. Special considerations apply for current or former political appointees, veterans, and individuals with disabilities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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