Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Sales Store Checker

Company: Department of Defense - Defense Commissary Agency

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Dec 21, 2024

The text describes a job announcement for Sales Store Checkers, which involves operating a cash register scanning system in a commissary store. The role is comparable to a cashier or clerk in a local grocery or retail store. The job requires U.S. citizenship, meeting age and Selective Service requirements, successful E-Verify and background investigation, and the ability to obtain and maintain clearance eligibility. The position includes physical requirements such as standing for prolonged periods and lifting up to 25 pounds. Qualifications include six months of progressively responsible clerical work, one year of education above high school, or a combination of experience and education. The job is non-exempt under the Fair Labor Standards Act and may involve occasional overtime. It's a direct deposit position with no telework or remote work eligibility. The job is subject to a drug-free workplace policy and requires completion of an online onboarding process.

GENERAL ENGINEER

Company: Department of the Navy - STRATEGIC SYSTEMS PROGRAMS (SSP)

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 21, 2024

This is a public notice for a General Engineer position in the Technical Division (SP20)/Infrastructure and Capabilities Branch (SP25) of Strategic Systems Programs. The role requires US citizenship, suitability for federal employment, direct deposit participation, and clearance acquisition. Specialized experience is needed, including budgetary, programmatic, and technical management, professional engineer work, and quality assurance. A professional engineering degree or equivalent is required. The position may involve travel and requires passing a drug test. It's part of the Department of Defense Priority Placement Program and Navy Nuclear Deterrent Mission.

Crisis Operations Specialist

Company: Other Agencies and Independent Organizations - U.S. Agency for International Development

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for Program or Operations Specialist positions in the Bureau for Conflict Prevention and Stabilization, Office of Transition Initiatives (CPS/OTI) at USAID. The role involves working on peace-building, conflict prevention, and political transition programs in high priority countries. The position requires U.S. citizenship, a secret security clearance, and completion of Selective Service registration for eligible males. Qualifications include a degree in international relations, foreign affairs, or related fields, or equivalent experience. Specialized experience is required for GS-11 and GS-12 levels, focusing on programming implementation, process assessment, and stakeholder collaboration.

Associate Director (Product Design and Development)

Company: Department of the Treasury - Bureau of Engraving and Printing

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The Associate Director (Product Design and Development) position is available at the Bureau of Engraving and Printing, under the Associate Director role. This position is part of the Senior Executive Team and involves chairing technical committees for decisions on new technologies, R&D initiatives, and banknote development. The role requires extensive leadership experience, demonstrating executive potential, skills, and qualifications aligned with the Executive Core Qualifications (ECQs) and Technical/Professional Qualifications (TQs). The successful candidate will undergo a thorough background investigation and personnel vetting, including enrollment in Continuous Vetting and FBI's Rap Back service.

Legal Administrative Specialist

Company: Department of Justice - Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The text provides information about a job opportunity within the Department of Justice for a GS-11 Legal Administrative Specialist. It outlines the qualifications, including one year of specialized experience or a Ph.D. or equivalent doctoral degree, and details about conditions of employment such as U.S. citizenship, Selective Service registration, and background checks. The role offers a comprehensive benefits package and is open to eligible ICTAP and CTAP applicants. The Department of Justice is committed to equal employment opportunity and fostering a diverse and inclusive work environment.

Relationship Banker - Washington, DC Market - Bilingual in English/Spanish Required

Company: Merrill

Location: Washington, DC

Posted Dec 21, 2024

Bank of America is dedicated to being a diverse and inclusive workplace, offering competitive benefits and flexibility. The role involves engaging clients, educating them on self-service resources, and connecting them to financial solutions. Key responsibilities include processing cash transactions, building client relationships, and adhering to laws and regulations. The ideal candidate is a self-starter with strong communication skills, problem-solving abilities, and bilingual in English and Spanish is a plus.

Private Wealth Management Branch Administrator

Company: Morgan Stanley

Location: Washington, DC

Posted Dec 21, 2024

The Branch Administrator role at Morgan Stanley involves providing comprehensive administrative support to the Branch, including managing expenses, travel, events, and finances. The role offers opportunities for career growth and skill development. Key responsibilities include managing T&E and EnC expenses, coordinating events, maintaining financial records, supporting management, participating in firm initiatives, and handling office administration tasks. The ideal candidate should have strong computer skills, excellent communication, time management, and interpersonal skills. A high school diploma is required, with a college degree preferred and related experience a plus. The salary range is $50,000.00 - $95,000.00 per year, with potential incentive compensation and benefits.

Mammography Technologist - Bellevue - Per Diem

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Dec 21, 2024

The job description highlights the importance of providing high-quality mammography services to patients, while also emphasizing the need for strict patient and staff confidentiality, as well as adherence to regulations and safety protocols. The role requires strong communication skills, problem-solving abilities, and excellent customer service. The employer values teamwork, flexibility, and a commitment to patient care.

Regional Oncology Specialist - Washington DC

Company: Exact Sciences

Location: Washington, DC

Posted Dec 21, 2024

Exact Sciences is seeking a Regional Oncology Specialist II (ROSII) to join their Oncology Sales team. The ROSII will develop and implement sales strategies to maximize the utilization of Exact Sciences' products, including OncoExTra, OncoDetect (MRD), and RiskGuard (Hereditary Cancer Testing). The role involves building customer relationships, leveraging clinical expertise, and navigating a competitive market. Essential duties include meeting sales objectives, demonstrating territory management, and providing high-level customer service. The ideal candidate will have a Bachelor's Degree in a related field, 5+ years of sales experience, and clinical/scientific expertise in oncology.

Information Technology Specialist (SYSADMIN)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The job posting is for a Tier II and Tier III level enterprise IT administration position. The ideal candidate should have experience in Windows configuration, deployment, patching, system administration, vulnerability mitigation, documentation, and utilizing ticketing systems. Knowledge of enterprise management and monitoring tools is also required. The position necessitates U.S. citizenship, successful completion of a PT-High Risk background investigation, Selective Service registration, and the ability to deploy with little notice. Qualifications include one year of specialized experience equivalent to at least the GS-12 level, demonstrating skills in using monitoring tools, coordinating technical support, and providing technical and customer support. The role also requires proficiency in Attention to Detail, Customer Service, Oral Communication, and Problem Solving.

Product Sales Specialist -OTIR/OSR

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 21, 2024

Thomson Reuters is seeking a Product Sales Specialist to enhance its presence and market growth in OTIR/OSR product lines. The role involves deep knowledge of industry trends, challenges, and competitive landscape, supporting product portfolio and marketing teams. Responsibilities include developing training programs, mentoring go-to-market teams, collaborating on sales strategies, and assisting in sales presentations. The ideal candidate should have 15+ years of broad business knowledge, preferably in sales, product management, or marketing of software products, with 5+ years in strategic planning. Key skills include customer obsession, leadership, industry expertise, project management, sales acumen, analytical thinking, problem-solving, collaboration, adaptability, and excellent communication.

Registered Nurse

Company: DaVita

Location: Washington, DC

Posted Dec 21, 2024

DaVita Kidney Care is expanding its services to skilled nursing facilities (SNF) through DaVita Skilled Nursing Dialysis Services. This new team will provide dialysis care to patients residing in SNFs, aiming to reduce burden on patients and healthcare costs. The role involves providing comprehensive patient care, troubleshooting, and partnering with SNF staff for care coordination. Requirements include previous dialysis nursing experience, RN license, and basic computer skills. DaVita offers competitive pay, comprehensive benefits, and opportunities for career growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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