Technical Support Jobs in Washington DC

80,905 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Managing Director, Digital Forensics & Incident Response - Unit 42

Company: Palo Alto Networks

Location: Washington, DC

Posted Dec 21, 2024

Palo Alto Networks is seeking a Managing Director for Digital Forensics & Incident Response to lead high-stakes incident response engagements, provide strategic guidance, and drive innovation in the DFIR practice. The role involves delivering expert-level services, enhancing Unit 42's incident response practice, and integrating threat intelligence. The ideal candidate will have extensive experience in leading global incident response, managing consultants, and possess strong presentation and communication skills. The company values collaboration, ongoing learning, and employee wellbeing, offering flexible benefits and a supportive work environment.

VP AND DEPUTY CHIEF OF STAFF

Company: Other Agencies and Independent Organizations - Export-Import Bank of the United States

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job announcement details requirements and conditions for a Senior Executive Service position at EXIM. It includes qualifications, ECQs, MTQs, and necessary documentation. It also mentions noncompetitive appointment authorities, reasonable accommodations for disabilities, ethical standards, and benefits. Applicants must be U.S. citizens, pass a background check, and obtain a national security clearance.

Guest Services Representative

Company: Department of the Air Force - Air Mobility Command

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Dec 21, 2024

The text describes a job position for the 92 Force Support Squadron at Fairchild AFB, WA. The role involves receiving and confirming room reservations, registering and assigning rooms, and ensuring only authorized individuals use government-sponsored quarters. The position requires a background investigation, flexibility in working hours, and meeting state and legal age requirements for alcohol sales. Qualifications include general clerical or cashier experience, English proficiency, and successful completion of a background check. The role is a Nonappropriated Fund position under Morale, Welfare and Recreation activities for the Air Force and Space Force.

Painter

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 21, 2024

This job posting is for a position in the Construction, Maintenance & Operations section of the Facilities Management Service (FMS) covering Seattle & American Lake Campuses and associated CBOC's and Valor's of VA Puget Sound Health Care System (VAPSHCS). The role requires U.S. citizenship, a background/suitability investigation, and potential probationary period. Selective Service Registration is required for males born after 12/31/1959. A complete application package is necessary. The selected applicants will undergo an online onboarding process and are required to participate in seasonal influenza and COVID-19 vaccination programs. The position involves painting duties, requiring knowledge of surface preparation, coating methods, plastering techniques, and safety regulations. No specific education substitution is allowed for this series/grade. The role supports telework and offers a comprehensive benefits package.

SUPERVISORY CONTRACT SPECIALIST

Company: Department of the Navy - Office of Naval Research

Location: Naval Research Laboratory, Washington, District of Columbia Naval Research Laboratory, Washington, District of Columbia

Posted Dec 21, 2024

This is a public notice about potential job vacancies through the Certain Competitive Service / Modified Direct Hire Authority. Interested applicants must follow the 'How to Apply' section as no applications will be accepted via this flyer. The notice clarifies that actual vacancies filled from this flyer is uncertain, and no Result letters will be sent. The role requires US citizenship, suitability for federal employment, direct deposit participation, E-Verify completion, and security clearance. It involves acquisition planning, contract law knowledge, complex contract negotiation, and stakeholder management. A bachelor's degree is mandatory. Additional benefits and conditions are outlined, including a possible relocation incentive, non-application through this flyer, and no veteran's preference for this hiring.

Deputy for Readiness

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a Deputy position in the Office of Safety, Health, and Emergency Preparedness (SHEP), leading a team supporting emergency readiness activities. The role involves planning, analysis, and coordination of various emergency activities. Key requirements include U.S. Citizenship, a background investigation, and compliance with federal ethics laws. Specialized experience in emergency management and planning is necessary. The position offers competitive benefits, opportunities for advancement, and flexible work schedules. It requires personnel vetting, including a background investigation and enrollment in Continuous Vetting and FBI's Rap Back service.

SUPERVISORY LIBRARIAN (PHYSICS AND ENGINEERING)

Company: Department of the Navy - Office of Naval Research

Location: Naval Research Laboratory, Washington, District of Columbia Naval Research Laboratory, Washington, District of Columbia

Posted Dec 21, 2024

This public notice flyer informs interested applicants about potential vacancies through the Direct Hire Authority Mission Support. However, applications cannot be submitted via this flyer. Eligible applicants must adhere to the 'How to Apply' instructions. There's no guarantee of actual vacancies being filled from this flyer. No result letters will be sent to applicants responding to this flyer.

SME Information Security Analyst

Company: Skyepoint Decisions

Location: Washington, DC

Posted Dec 21, 2024

SkyePoint Decisions, a leading Cybersecurity Architecture and Engineering firm based in Dulles, Virginia, is seeking a SME Information Security Analyst for a proposal effort supporting a Federal customer in Washington, D.C. The role involves leading RMF assessment, authorization, and monitoring steps for systems following NIST and ICD 503 standards. The ideal candidate should have 10+ years of proven experience in security controls, an active Secret Clearance, and expert knowledge in risk and vulnerability management. SkyePoint offers competitive compensation, benefits including health insurance, dental plans, disability, life insurance, and a 401k match, along with a flexible work environment and opportunities for professional development.

Senior Investment Advisor - PNC Private Bank

Company: PNC

Location: Washington, DC

Posted Dec 21, 2024

PNC values its employees as its greatest asset, fostering an inclusive workplace culture where all employees feel respected and valued. The Senior Investment Advisor role, based in Washington, DC, involves managing accounts, delivering the PNC investment experience, maintaining and growing assets under management, and executing risk management practices. Preferred skills include accountability, budget management, decision making, finance strategy, financial modeling, investment management, and relationship management. A university degree, higher education, and industry-relevant experience are typically required. PNC offers comprehensive benefits and paid time off.

Civil Engineer

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

The Architect of the Capitol (AOC) is hiring for an engineering position in the Office of the Chief Engineer. The role involves designing site layouts and utilities using various software including AutoCAD Civil 3D, Revit, SAP2000, RISA-3D, MicroStation, Excel, and MS Word. The position requires passing a drug test, meeting specialized experience criteria, and possessing a relevant engineering degree. The AOC offers a comprehensive benefits package including health insurance, retirement system, paid leave, life insurance, and training opportunities.

IT Specialist (INFOSEC/NETWORK)

Company: Department of Veterans Affairs - Electronic Health Record Modernization

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The IT Specialist (NETWORK/INFOSEC) position is available at the Department of Veterans Affairs (VA), Electronic Health Record Modernization Integration Office (EHRM IO), Office of the Deputy Chief Information Officer (ODCIO), Cyber and Data Protection (CDP). The VA EHRM IO is responsible for the successful transition to a new Electronic Health Record (EHR) system. Requirements include U.S. citizenship, a background/suitability investigation, potential probationary period, and Selective Service Registration for males born after 12/31/1959. Qualifications include specialized experience in cybersecurity risk assessments, network systems management, and identifying security risks. Essential skills include attention to detail, customer service, oral communication, and problem-solving.

Senior Engineer - .NET

Company: GEICO

Location: Washington DC

Posted Dec 21, 2024

GEICO is seeking an experienced Engineer to drive their insurance business transformation and provide a frictionless experience to customers. The ideal candidate has broad and deep technical knowledge and experience with microservices, AWS, GCP, Azure, and other cloud services. The position offers a competitive salary and benefits package.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages