Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Land Use Planner

Company: Cooley

Location: Washington DC

Posted Dec 20, 2024

The Land Use Planner position at Cooley LLP involves working with real estate attorneys and senior land planners to assist with land use and zoning development for various projects in Northern Virginia. The role requires managing and overseeing land development applications, providing assistance with permits and bonds, conducting land use zoning due diligence, preparing legal documents, and networking with clients and stakeholders. The position also involves attending public hearings, coordinating with legal counsel, and preparing project closing binders and records of project approvals.

Director, Ecological Sciences

Company: Department of Agriculture - Natural Resources Conservation Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This text describes a Senior Executive Service (SES) position in the USDA with a salary range of $186,855 - $198,537 per year. The position requires a background investigation and a 1-year probationary period. Applicants must provide evidence of executive leadership experience and submit narratives addressing the Executive Core Qualifications (ECQs). The ECQs cover leading change, leading people, results-driven, business acumen, and building coalitions. Mandatory Technical Qualifications (TQs) include experience in natural resources conservation practice standards, handbooks, training, policy formulation, and interagency collaboration. A degree in biological sciences, agriculture, natural resource management, chemistry, or related disciplines is required. The position offers comprehensive benefits and is an equal opportunity employer.

Product Manager- Accounting

Company: Momentus Technologies

Location: Washington DC

Posted Dec 20, 2024

Momentus Technologies is a leading event and venue management software company that provides innovative SaaS technology to customers worldwide. They are seeking a Product Manager to join their dynamic team and help build and launch innovative products. The ideal candidate should have a background in ERP product management and experience working with mid-market ERP systems.

IT Specialist (Instructional Technologist)

Company: Other Agencies and Independent Organizations - National Gallery of Art

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The Instructional Technologist position involves utilizing technology skills to improve adult learning. The ideal candidate should have extensive expertise in technology integration, capable of creating innovative multimedia resources and designing both in-person and online courses that adhere to adult learning principles. The role requires U.S. citizenship, participation in the e-Verify program, and potential registration for Selective Service. The candidate must have at least one year of specialized experience in designing IT-based learning programs for adults, along with IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills. A background investigation and satisfactory suitability determination are necessary. The position offers a comprehensive benefits package.

Electrical Engineer

Company: Department of Energy - Bonneville Power Administration

Location: Spokane, Washington Spokane, Washington

Posted Dec 20, 2024

The text describes a job opening for an Electrical Engineer position with Bonneville Power Administration Energy Management Systems. The role involves performing professional engineering studies and assignments related to power grid software applications. Requirements include U.S. citizenship, e-Verify participation, Selective Service registration for eligible males, and successful completion of a background investigation. The position does not support remote work and requires a state-issued driver's license. Specialized experience is required, with GS-11 needing one year and GS-12 requiring more at the previous grade level. Education is a positive requirement, with transcripts needed for qualification. The U.S. Department of Energy fosters a diverse and inclusive workplace with comprehensive benefits.

Contract Specialist

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The text describes a job opening for a contract specialist position at a federal agency. The ideal candidate should have experience in executing and administering complex contracts under tight deadlines for both commercial and non-commercial services. Key requirements include U.S. citizenship, successful completion of a background investigation for Public Trust/Moderate, Selective Service registration, time-in-grade requirements, ability to obtain and maintain a government credit card, and willingness to deploy domestically or internationally with little notice. Qualifications for the GS-14 level include one year of specialized experience equivalent to GS-13, completion of mandatory training, a bachelor's degree with relevant coursework, and FAC-C certification. The position requires a positive education requirement, with applicants needing to submit transcripts.

Financial Economist

Company: Department of Housing and Urban Development - Assistant Secretary for Housing-Federal Housing Commissioner

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The Department of Housing and Urban Development (HUD) is seeking a Federal Housing Commissioner, Asst Secretary for Housing. The position is located in Washington, D.C. and requires U.S. Citizenship or National status. Key requirements include a one-year probationary period, successful completion of a background investigation, and Direct Deposit for salary. Specialized experience is needed for GS-14, involving financial and risk assessments in multifamily or healthcare housing, and assisting in research designs for housing and urban economics models. A degree in economics with specific course hours is also required. The position is exempt from the Fair Labor Standards Act and offers a comprehensive benefits package.

Statistician

Company: Other Agencies and Independent Organizations - Merit Systems Protection Board

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job posting is for a senior statistician position at MSPB's Office of Policy and Evaluation (OPE). OPE conducts studies on Federal Government merit systems and human resources policies. The role involves designing research studies, managing data, and conducting statistical analyses. Requirements include being a US Citizen or National, completing a background check, and passing E-Verify. Qualifications necessitate a degree with 15 semester hours in statistics and 9 additional hours in relevant fields, or a combination of education and experience. For GS-14 level, one year of specialized experience equivalent to GS-13 is required, including applying statistical theories, managing projects, advising others, and developing data collection plans.

Registered Nurse - Patient Aligned Care Team

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Port Angeles, Washington Port Angeles, Washington

Posted Dec 20, 2024

The Outpatient Staff Registered Nurse role involves collaborating with clients and interdisciplinary teams to achieve desired patient outcomes. Responsibilities include coordinating care, patient education, self-management, and customer satisfaction. Nursing care, medication administration, delegation, and procedures are performed according to established policies. Requirements include U.S. citizenship, passing a urinalysis test, Selective Service Registration (for males), a probationary period, background/security investigation, online onboarding, a pre-employment physical, and vaccination programs for influenza and COVID-19. Basic requirements include English proficiency, graduation from an approved nursing school, current nursing registration, and meeting specific grade determinations based on scope, education, and dimensions of practice. Preferred experience includes two years of RN experience in primary care, urgent medical care, or acute medical/surgical settings. Physical requirements involve heavy lifting, reaching, and standing, while environmental factors include working with hands in water and closely with others.

Software Engineer, Product

Company: Meta

Location: Washington, DC

Posted Dec 20, 2024

Meta is seeking experienced full-stack Software Engineers to join product teams. The role involves building new features and improving existing products like Messenger, Video, Groups, News Feed, Search, and more. The successful candidate will work on large-scale technical problems, contribute to connecting billions of people, and help shape the future of social technology beyond screens and distance.

Senior Active Directory Engineer - REMOTE (Engineer Systems 3) - 4325

Company: Alion Science and Technology

Location: Washington, DC

Posted Dec 20, 2024

HII-TSD is hiring a Senior Active Directory Engineer for a fully remote role supporting the U.S. Courts. The role involves assisting with Inter-Forest User Migrations, Account Management, Provisioning, and AD Infrastructure. The candidate must have advanced knowledge in AD architecture, DNS, Kerberos, Windows Authentication, and PKI. Strong analytical skills, TCP/IP networking knowledge, and excellent interpersonal skills are required. Familiarity with Quest Migration Manager for AD, ActiveRoles Server, and GPOs is beneficial. A new Federal Executive Order requires full COVID-19 vaccination for employment.

Food Service Worker

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 20, 2024

The position is in the Madigan Army Medical Center's Nutrition Care Division in Tacoma, Washington. The role involves serving food and beverages, preparing simple food, and assembling trays for hospital patients. The job requires shift work, including evenings, weekends, holidays, and special situations. It involves physical demands such as lifting up to 40 lbs, working in noisy kitchen and dining areas, and wearing a uniform. No specific education is required, but the applicant must demonstrate sufficient knowledge, skills, and abilities through experience.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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