Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Tax Senior

Company: Deloitte

Location: Washington, DC

Posted Dec 20, 2024

Deloitte Tax LLP is hiring a Tax Senior in Washington, D.C. The role involves developing global tax strategies for multinational corporations, advising on U.S. tax implications of international operations, and mentoring junior members. Key responsibilities include analyzing tax documents, utilizing tax technology, drafting tax memoranda, and preparing tax computation projects. The position requires 50% domestic travel and offers a salary range of $90,020.00 - $167,180.00/year.

Specialty Development Executive, Washington, D.C.

Company: Labcorp

Location: Washington, DC

Posted Dec 20, 2024

Invitae, now part of Labcorp, is committed to making genetic information accessible and affordable for improved healthcare. They seek a Hereditary Cancer Specialty Development Sales Executive to sell their commercial products to hospitals, oncologists, surgeons, and genetic counselors in the Washington, D.C. area. The role involves meeting sales goals, building and executing business plans, cold calling, and attending professional events. Requirements include a bachelor's degree, 5+ years of sales experience, and industry knowledge. The position offers a base salary of $85,000 to $125,000, benefits, and potential bonuses.

HRIS Configuration Analyst

Company: U-Haul

Location: Washington DC

Posted Dec 20, 2024

The job posting is for a Human Resources Information Systems position at UHaul. The role involves working with business units to optimize Workday processes, having strong technical skills, and demonstrating teamwork, communication, and problem-solving abilities. The position is technical and requires previous configuration experience in Workday configuration. The company offers various benefits and wellness programs.

Junior Web Developer

Company: Astor & Sanders Corp

Location: Washington DC

Posted Dec 20, 2024

Astor amp Sanders Corporation is seeking a Junior Web Developer for a full-time and hybrid position in Silver Spring MD. The role involves assisting in the development and maintenance of internal web applications, supporting the development team in full stack coding, testing, and debugging, contributing to responsive web design, collaborating with cross-functional teams, and helping troubleshoot and resolve website issues. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, at least 12 years of web development experience, and familiarity with HTML, CSS, JavaScript, and other web technologies. The company offers a unique, stimulating, and challenging environment with competitive benefits.

Electronics Engineer

Company: Department of Commerce - National Telecommunications and Information Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The text describes a job vacancy for an Electronics Engineer in the National Telecommunications and Information Administration within the Department of Commerce. The role requires U.S. citizenship, a background investigation, and attainment of a SECRET clearance. A probationary period may be required. The position necessitates a bachelor's degree in engineering or equivalent, with specialized experience in spectrum management. Qualifications are based on the U.S. Office of Personnel Management's Qualification Standards Handbook. Specialized experience includes planning strategic activities for spectrum management, providing recommendations for efficient radio spectrum use, and evaluating engineers' work-products. At the GS-14 level, additional responsibilities include developing spectrum-related technology program processes and policies, leading long-term planning initiatives, analyzing spectrum management problems, and assessing advanced spectrum-related technologies.

Consulting Director, DFIR, Reactive Services (Unit 42) - Remote

Company: Palo Alto Networks

Location: Washington, DC

Posted Dec 20, 2024

Palo Alto Networks is a company that prioritizes protecting the digital way of life and shaping the future of cybersecurity. They offer various job opportunities, including consulting director positions, with competitive compensation packages.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Dec 20, 2024

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Upon successful completion of the training, trainees can be considered for Operations Supervisor or Shift Supervisor positions. The role requires deductive reasoning, analytical skills, and computer skills, with a flexible schedule including early mornings, overnight, and weekend shifts. The company offers a competitive pay range, comprehensive benefits, and various well-being programs.

Accessioner

Company: GeneDx

Location: Washington DC

Posted Dec 20, 2024

This is a job posting for a full-time position at GeneDx's Gaithersburg MD location. The role involves learning and following standard operating procedures for sample handling and record keeping, receiving and triaging patient specimens, and entering patient information into LIMS database with strict adherence to HIPAA laws. The position also requires transporting specimens to the DNA extraction team and/or cell culture team, labeling patient documents with barcode for later scanning, identifying problems that may affect test performance, adhering to quality control policies, and working well independently and within a team in a high volume, fast-paced work environment.

JUNIOR RISK ANALYST

Company: Other Agencies and Independent Organizations - Export-Import Bank of the United States

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job announcement details requirements and conditions for a position at an unspecified agency. It mentions the possibility of filling similar roles within 90 days, the concurrent announcement under Merit Promotion procedures, and necessary qualifications including U.S. citizenship, clearance, and probationary period. Specialized experience is crucial, with examples provided. The role requires a master's degree or equivalent for education substitution, and detailed resume information is needed. Volunteer and part-time experience are considered. Foreign education must be from accredited institutions. Additional information includes requirements for political appointees, CTAP/ICTAP eligibles, veterans, Selective Service registration, reasonable accommodation for disabilities, and ethical standards.

Assistant Director of Planning, Engineering and Architecture

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 20, 2024

The Architect of the Capitol is seeking a professional to supervise staff and oversee various engineering, architectural, and real estate projects. The role involves master planning, project planning, program management, and working with Congressional leadership. Applicants must pass a drug test, meet specialized experience requirements, and possess a relevant degree in engineering or architecture. Veterans and those with disabilities are encouraged to apply. The position offers a comprehensive benefits package including health insurance, retirement system, and training opportunities.

Information Security & Incident Response Counsel

Company: TikTok

Location: Washington, DC

Posted Dec 20, 2024

TikTok, a global leader in short-form mobile video, seeks a highly experienced legal professional for its Global Privacy and Regulatory Affairs team. The role involves leading the legal response to cybersecurity incidents, collaborating with regional counsel, and ensuring compliance with global privacy and regulatory affairs matters. TikTok values inclusivity and diversity, aiming to inspire creativity and bring joy through its platform.

Special Materials Crafter (Carpenter)

Company: Other Agencies and Independent Organizations - National Gallery of Art

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job posting is for a position in the Design Department, under the Head of the Exhibits shop. The role involves constructing and installing temporary and permanent exhibitions, working with various materials and adhering to conservation needs and strict deadlines. The position requires U.S. citizenship, e-Verify participation, and Selective Service registration for males. The applicant must have at least one year of specialized experience equivalent to GS-9, demonstrating knowledge of materials, technical practices, and ability to use hand tools. The role involves both indoor and outdoor work, requiring physical dexterity, ability to stand for long periods, and safe use of dangerous equipment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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