Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Naval Architect I

Company: Leidos

Location: Washington, DC

Posted Dec 20, 2024

Gibbs & Cox, a subsidiary of Leidos, is seeking a Naval Architect with 0-2 years of experience for a hybrid remote position in Washington D.C. The role involves supporting the DDG 51 Flight Upgrade branch and NAVSEA 05, focusing on hydrostatics, hydrodynamics, and arrangements. Key responsibilities include weight estimates, intact/damage stability assessments, hull design, resistance predictions, seakeeping assessments, and general arrangements. The ideal candidate should have a BS or advanced degree in Naval Architecture or Marine Engineering, proficiency in Naval Architecture software tools, and excellent communication skills. Active Secret clearance is preferred.

Director of International Patent Litigation

Company: Apple

Location: Washington, DC

Posted Dec 20, 2024

Apple is seeking a Director of International Patent Litigation to lead its global patent cases, both offensive and defensive. The role involves working closely with senior leadership to protect Apple's interests worldwide, developing strategies for international patent litigation, mentoring the patent litigation team, and advocating for balanced patent law and policy. The ideal candidate should have a JD degree, 15+ years of relevant experience, and a proven ability to manage complex patent litigation and strategy. The base pay range is between $283,400 and $453,300, with additional benefits including comprehensive medical coverage, retirement benefits, and opportunities for stock ownership.

SECURITY ASSISTANT

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Walla Walla, Washington Walla Walla, Washington

Posted Dec 20, 2024

The Walla Walla District US Army Corps of Engineers is seeking a motivated and talented individual for a position involving engineering services for communities in the Pacific Northwest. The role includes managing local water resources for various purposes such as navigation, flood risk management, disaster assistance, and hydroelectric power generation. The position requires a SECRET clearance, a valid state driver's license, and the ability to work shifts including evenings, weekends, holidays, or special situations. Qualifications include one year of specialized experience in performing clerical and assistant tasks in support of established programs, including entering personnel data into an automated system and maintaining files. US Citizenship is mandatory, and a one-year trial/probationary period may be required. The role offers a comprehensive benefits package as part of a federal career.

Assistant Circuit Executive for Information Technology

Company: Judicial Branch - U.S. Courts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The IT ACE position requires strong analytical, communication, and interpersonal skills, as well as a comprehensive understanding of diverse IT technologies. The candidate must have at least 10 years of progressively responsible IT experience, including substantial management and leadership experience. The position offers federal benefits, including paid annual and sick leave, health insurance, and retirement benefits.

Operations Research Analyst

Company: Department of Transportation - Federal Aviation Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The Office of Budget and Programs (ABP) within the FAA requires a US citizen with Selective Service Registration (for males born after 12/31/1959) to apply. The role necessitates at least one year of specialized experience in data collection, recording, and analysis. A positive education requirement is in place, mandating submission of college transcripts. The position offers a comprehensive benefits package as part of the U.S. government, promoting a culture of belonging and diversity.

Registered Client Service Associate

Company: Morgan Stanley

Location: Washington, DC

Posted Dec 20, 2024

The Registered Client Service Associate (CSA) role at Morgan Stanley involves modernizing client experiences and shaping the future of service. CSAs cultivate client relationships, provide guidance, and ensure client information is current. They also onboard and maintain client accounts, input orders, and prepare financial plans. Collaboration with Financial Advisors, participation in training programs, and administrative support are key duties. The role requires strong industry knowledge, excellent communication skills, and proficiency in Microsoft Office. Education requirements include relevant financial series licenses and a high school diploma or higher. The salary range is $35,000.00 - $85,000.00 per year with potential incentive compensation.

Industrial Hygienist

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Dec 20, 2024

The text describes a job opening for an Industrial Hygienist at the VA Portland Health Care System in Vancouver, WA. The role involves assessing work practices and environmental conditions for health and safety hazards. Requirements include U.S. citizenship, a safe driving record, and a valid driver's license. Applicants must meet specific educational or certification criteria, along with one year of specialized experience. Preferred experience includes asbestos testing, ergonomics, and fit testing. The role requires competencies in communication, compliance, safety engineering, and technical competence.

Electrical Engineer

Company: Department of Energy - Bonneville Power Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Dec 20, 2024

The text describes a job opening for an Electrical Engineer position with Bonneville Power Administration, located in Vancouver, WA. The role involves performing professional engineering studies and assignments related to transmission services. The position requires U.S. citizenship or nationality, participation in the e-Verify program, and successful completion of a background investigation. The candidate must have a degree in engineering or a related field with specific coursework, or an equivalent combination of education and experience. Specialized experience is required, with one year needed for GS-11 and two years for GS-12. Vancouver is highlighted as a great place to live due to its downtown, nature parks, and outdoor activities. The U.S. Department of Energy fosters a diverse and inclusive workplace and offers a comprehensive benefits package.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Washington, MI

Posted Dec 20, 2024

The job description is for a position at a large grocery chain, Kroger, which emphasizes providing exceptional customer service and health and wellness services. The role involves supporting company initiatives, adhering to regulations like HIPAA, assisting pharmacists, and maintaining a clean and organized work environment. The ideal candidate should have a high school diploma or GED, be at least 18 years old, and be able to handle confidential information. Kroger values its employees, offering growth opportunities and a supportive work environment.

Electrical Engineer

Company: Department of Energy - Bonneville Power Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Dec 20, 2024

The Electrical Engineer position is available at Bonneville Power Administration, located in Vancouver, WA. The role involves performing professional engineering studies and assignments, requiring a degree in engineering or a combination of education and experience. Specialized experience of at least one year is needed, equivalent to the next lower grade level. Graduate education can substitute for specialized experience. Vancouver is praised for its downtown area, nature parks, and outdoor activities. The U.S. Department of Energy fosters a diverse and inclusive workplace, offering a comprehensive benefits package.

Supervisory IT Specialist - Applications Software (Programmer)

Company: Department of Justice - Justice, Bureau of Prisons/Federal Prison System

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This text describes a career opportunity with the U.S. Department of Justice, specifically for corrections professionals. The role involves fostering a humane and secure environment, ensuring public safety, and preparing individuals for successful reentry into communities. The agency values a diverse and innovative workforce, emphasizing humanity and normalcy in their approach. The job requires U.S. citizenship, and there are special conditions of employment including potential relocation, background checks, and a probationary period for supervisory roles. The position is not part of a bargaining unit, and the agency is committed to diversity and inclusion. Benefits include a comprehensive package designed to make a federal career rewarding.

Supervisory Statistician (Operations and Administration)

Company: Department of the Treasury - Alcohol and Tobacco Tax and Trade Bureau

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

TTB, a nationwide team dedicated to collecting excise taxes on alcohol, tobacco, firearms, and ammunition, is seeking candidates for a GS-14 position. The role involves conducting analytical studies, establishing technical requirements, and devising solutions to business problems using statistical analysis. Applicants must be U.S. Citizens or Nationals, with a degree in statistics or related fields, or equivalent experience. The agency offers competitive benefits including challenging work, advancement opportunities, and a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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