Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Practical Nurse

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Oak Harbor, Washington Oak Harbor, Washington

Posted Dec 20, 2024

This job posting is for a Direct Hire Authority position for a Practical Nurse at the Navy Health Clinic in Oak Harbor, Washington. The role requires a current license to practice as a practical or vocational nurse, one year of relevant experience, and specific clearances and certifications. Incentives such as salary negotiation, recruitment or relocation assistance may be available for highly qualified candidates.

Computer Scientist

Company: Other Agencies and Independent Organizations - Surface Transportation Board

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The Surface Transportation Board is hiring a Computer Scientist for its Office of Economics. The role involves applying computer science expertise to develop methods, requirements, and code for the Uniform Railroad Costing System. Required qualifications include a bachelor's degree in computer science or a related field, and at least one year of specialized experience in managing software development projects, application design, and testing. The position requires US citizenship, participation in the Direct Deposit program, and completion of a background investigation.

Data Analyst with Visualization Experience (Jr.)

Company: hatch I.T.

Location: Washington DC

Posted Dec 20, 2024

JDSAT is seeking a skilled junior level Data Analyst with visualization expertise to join their team. The ideal candidate will possess strong coding abilities, experience with data manipulation, and a willingness to collaborate with subject matter experts. This position requires a SECRET clearance and is hybrid, requiring onsite work in Fairfax VA as needed. At JDSAT, you will be joining a collaborative and energetic team with excellent career development opportunities.

Federal - Server Architect - Infrastructure Team (Warehouse)

Company: Accenture Federal Services

Location: Washington, DC

Posted Dec 20, 2024

Accenture Federal Services in New Cumberland, PA is seeking a Server Architect to support the design of infrastructure for a modern Warehouse Execution System. The role involves working with Dematic iQ and Automated Material Handling Equipment to modernize a defense customer's largest warehouse. Key responsibilities include defining requirements, designing architecture, overseeing implementation, conducting infrastructure testing, and creating technical documentation. The ideal candidate should have a basic network understanding, server design/administration knowledge, and experience with technical training. Bonus points for hardening/basic security principles and 4+ years of consulting experience.

Branch Operations Lead - DC NoVA Market - Falls Church, VA

Company: JPMorgan Chase

Location: Washington, DC

Posted Dec 20, 2024

The job posting is for a Branch Operations Lead Trainee in Branch Banking. The role involves collaborating with the Branch Manager and employees to ensure accurate and efficient customer transactions, while maintaining a welcoming and friendly service. The successful candidate will help customers make the most of their money through education and advice, tailored to their financial needs. Key responsibilities include setting the branch environment for an exceptional customer experience, engaging with clients, managing cash devices, and supporting the Branch Manager in all aspects of branch operations. The ideal candidate should be detail-oriented, organized, and able to multi-task, with a dedication to following policies and procedures. Preferred qualifications include demonstrated ability to connect with customers, influence team members, and have some experience in branch banking or related fields. The company, Chase, is a leading financial services firm committed to creating engaged, lifelong relationships with customers and promoting diversity and inclusion.

Supervisory IT Program Manager (INFOSEC/CUSTSPT)

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The text describes a job opening for a Supervisory IT Program Manager (INFOSEC/CUSTSPT) in the Department of Justice (DOJ), Justice Management Division, Office of the Chief Information Officer (OCIO), Service Delivery Staff (SDS), End-User Support Services Section (ESS) in Washington, DC. The role requires U.S. citizenship, a security/background investigation, drug screening, Selective Service registration, and the ability to hold a Top Secret / SCI security clearance. The candidate must also meet all eligibility requirements by the closing date and obtain a Federal Acquisition Certificate within 12 months of appointment. The position is supervisory and requires a one-year probation period to assess supervisory abilities. Basic qualifications include attention to detail, customer service, oral communication, and problem-solving skills. Specialized experience is required, involving IT project management, budget planning, acquisitions, and resolving complex telecommunications issues.

Tractor Operator

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 20, 2024

The position is at Madigan Army Medical Center, Tacoma, Washington, a city known for its diversity, cultural attractions, and outdoor activities. Tacoma is situated between Seattle and Olympia, with views of Mount Rainier and Commencement Bay. The role requires a forklift operator certificate, use of personal protective equipment including respirators, and the ability to lift up to 50 lbs. The incumbent must also possess or obtain a valid state driver's license and pass a pre-employment and annual physical examination. The job involves operating a tractor and light truck, driving safely, interpreting instructions, and maintaining work practices. The working conditions are outdoors with exposure to various weather conditions and potential hazards.

Computer Scientist

Company: Other Agencies and Independent Organizations - Surface Transportation Board

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The Surface Transportation Board is hiring a Computer Scientist for its Office of Economics. The role involves applying computer science expertise to develop methods, requirements, and code for the Uniform Railroad Costing System. Required qualifications include a bachelor's degree in computer science or a related field, and at least one year of specialized experience in managing software development projects, application design, and testing. The position requires US citizenship, participation in the Direct Deposit program, and completion of a background investigation for federal suitability clearance.

Nurse Consultant (CYS) NF-04

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Dec 20, 2024

This job posting is for a Regular Full-Time position at Joint Base Lewis-McChord, WA with Child and Youth Services. The role requires at least 18 years of age, direct deposit, and a Social Security Card. Candidates must meet health, background, and training requirements. They need to be a Registered Nurse with active registration, and have experience in pediatric nursing or working with children/youth with special needs. Proof of education and registration is required at the time of application. The position involves working both indoors and outdoors, and may require irregular hours, evenings, and weekends. Travel to on and off post locations may be necessary.

Project Manager

Company: Insomniac Design

Location: Washington DC

Posted Dec 20, 2024

Insomniac Design is a global digital agency offering humancentered design services with a focus on design thinking and digital transformation. They are seeking a Project Manager to oversee innovative digital projects, collaborate with teams, and ensure projects are delivered on time, within scope, and budget. The role involves managing client accounts, planning schedules, allocating resources, and maintaining project health. They value diversity, inclusion, and equity in the workplace.

Cloud Engineer

Company: Skyepoint Decisions

Location: Washington, DC

Posted Dec 20, 2024

SkyePoint Decisions, a leading Cybersecurity Architecture and Engineering firm based in Dulles, Virginia, is seeking a Cloud Engineer for a proposal effort. The role involves designing, implementing, and managing cloud-based systems for critical services in application development, cybersecurity, and network operations. The ideal candidate must be a subject matter expert in AWS, Google Cloud, and Azure, hold a DoD Directive 8570, IAT III or IAM III certification, and possess an active TS with SCI eligibility. SkyePoint offers competitive compensation, benefits including health insurance, dental plans, disability, life insurance, and a 401k match, along with a flexible work environment and opportunities for professional development.

Senior IT Project Manager

Company: Planet Technologies

Location: Washington DC

Posted Dec 20, 2024

Planet Technologies is seeking a highly motivated Senior IT Project Manager with 7-10 years of experience in large complex IT projects. The successful candidate will have a PMP certification or other project management certification, as well as specific technical certifications in Microsoft 365 and Dynamics 365. The role involves delivering technical projects, managing IT project teams, and ensuring projects are completed in accordance with established standards, schedules, and budget parameters.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages