Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

MANAGEMENT SUPPORT SPECIALIST

Company: Department of the Navy - Office of Naval Research

Location: Naval Research Laboratory, Washington, District of Columbia Naval Research Laboratory, Washington, District of Columbia

Posted Dec 20, 2024

This is a public notice for anticipated vacancies at the Naval Research Laboratory in Washington DC. Interested applicants must follow the 'How to Apply' section as applications won't be accepted through this flyer. The position requires US citizenship, suitability for federal employment, participation in direct deposit, passing E-Verify, and security clearance. A bachelor's degree or equivalent experience is required. The role offers a comprehensive benefits package as part of a federal career.

Financial Management Specialist (P) (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Federal Railroad Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The text describes a job position within the Office of the Chief Financial Officer (RCFO) of FRA in Washington, D.C. The role involves coordinating budget, financial, and accounting activities. As experience grows, the candidate will be entrusted with more independent judgments and decisions related to FRA's IAA processes. The position requires U.S. citizenship, submission of required documents by the closing date, and online application with resume. Conditions of employment include Selective Service registration, varying position sensitivity and risk, potential security clearance, background investigation, drug testing, government travel card, financial disclosure, and probationary period. Qualifications include specific experience in inter-governmental business and federal financial systems, and either education or experience qualifications for the grade. KSAs required include problem-solving, technical competence, and oral communication skills. The position may be eligible for remote work, with eligibility based on mission requirements and supervisory determination.

Operations Manager

Company: Judicial Branch - U.S. Courts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The United States Court of Appeals for the Federal Circuit (CAFC) is a unique court with nationwide jurisdiction in areas like international trade, patents, and government contracts. It requires a U.S. citizen or eligible individual for employment. The position involves administrative, technical, or professional work with supervisory experience. Qualifications include a bachelor's degree, five years of relevant experience, and knowledge of case administration and management processes. Preferred qualifications include postgraduate degrees, Federal Judicial Center training, and experience in process improvement.

Medical Assistant-Specialty Care - Float-Per Diem-Silverdale

Company: Kaiser Permanente

Location: Silverdale, Washington

Posted Dec 20, 2024

Kaiser Permanente Washington is offering competitive wages with a recent 12% increase, along with additional benefits like a float pool premium, mileage allowance, and travel compensation. They are seeking exceptional Medical Assistants to join their world-class care team, providing high-quality, affordable healthcare services. The role involves collecting patient data, determining visit purposes, recording vital signs, and contributing to the nursing care plan. The company values diversity, collaboration, mentorship, and a positive work environment.

Physical Therapy Assistant

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 20, 2024

The text describes a job opening in the Physical Medicine and Rehab Department at Madigan Army Medical Center in Tacoma, WA. This is a Direct Hire Solicitation with potential for salary negotiation and recruitment/relocation incentives. The role requires current licensure as a Physical Therapy Assistant, ability to lift 45 lbs, and BLS certification. A pre-placement medical examination and random drug testing are mandatory. Qualifications include specialized experience or education in related fields, and a current, active, full, and unrestricted license. The job is subject to a suitability determination and a one-year trial period. Federal benefits are offered, including a comprehensive package designed to make a federal career rewarding.

LOGISTICS MANAGEMENT SPECIALIST

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 20, 2024

This is a public notice for a Logistics Management Specialist position with the Program Executive Officer for Submarines (PEO SUB). The role requires US citizenship, security clearance, and specialized experience in logistics management. The position may involve travel and is covered under the Defense Acquisition Workforce Improvement Act (DAWIA). It offers a comprehensive benefits package as part of the U.S. government career.

Weekend Daytime Concierge (Sat & Sun, 7a-3p)

Company: Bozzuto

Location: Washington, DC

Posted Dec 20, 2024

Bozzuto is a community-focused organization that aims to deliver exceptional experiences to all stakeholders. The Resident Concierge role is key in creating stellar first impressions, building relationships, and fostering a sense of community. The position requires 2+ years of hospitality or retail experience, strong communication skills, and an ability to lift up to 25 pounds. Bozzuto offers competitive compensation, health & wellness benefits, paid leave, retirement planning, and tuition reimbursement, fostering a diverse and inclusive workplace.

Supervisory Interpreter

Company: Department of State - Department of State - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The text describes a job opening in the Interpreting Division of the Office of Language Services, European Interpreting Branch of the Department of State. The position involves handling complex interpreting assignments for high-level government officials. Requirements include U.S. citizenship, a Top Secret security clearance, and passing a Language Proficiency Test. Applicants must have 1 year of specialized experience at the GS-14 level, including team leadership, client communication, data analysis, strategic planning, and interpretation experience. The role involves simultaneous and consecutive interpreting at a high level, and knowledge of contemporary U.S. foreign affairs and international relations.

Contract Specialist

Company: Legislative Branch - Government Publishing Office

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The Government Publishing Office (GPO) is seeking an energetic, innovative individual for a challenging yet rewarding career opportunity in Acquisitions. The role involves providing services for printing, publishing, storage, and distribution of digital content. U.S. Citizenship is required, and the selected candidate must pass pre-employment checks, obtain a Moderate Risk Public Trust Clearance, and have FAC-C Level II or III certification or DAWIA certification in contracting. The position requires at least one year of specialized experience in negotiating, awarding, and modifying contracts, administering contract terms, and addressing performance issues. The GPO offers a comprehensive benefits package and work-life balance initiatives, including a transit subsidy for public transportation users.

Network Security Engineer

Company: Merrill

Location: Washington, DC

Posted Dec 20, 2024

Bank of America is seeking a Network Security Engineer with 5+ years of experience in Network or Cloud Security. The role involves serving as a subject matter expert, designing and implementing security systems, and driving complex technical projects. Key responsibilities include overseeing major engineering milestones, identifying risks, and mentoring team members. The position offers a competitive salary range of USD 98,400.00 - 160,800.00 per year, along with benefits and potential discretionary incentives. The company values a diverse and inclusive workplace, focusing on teammate wellness, and community impact.

Leasing Consultant

Company: Bozzuto

Location: Washington, DC

Posted Dec 20, 2024

Bozzuto is a community-focused organization that aims to deliver exceptional experiences to all stakeholders. They value creativity, concern, passion, and the pursuit of perfection. As a Sales & Marketing Associate, one's primary responsibilities include converting leads into community tours, conducting personalized tours, building brand loyalty, and generating awareness via social media. The role requires a customer-focused mentality, excellent communication skills, proficiency in social media, and a sharp professional appearance.

Program Manager

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This is a permanent, full-time position with the US Army Corps of Engineers, Directorate of Civil Works, located in Washington, DC. The role is developmental, starting at GS-13 with potential promotion to GS-14. It requires specialized experience, including work on Capitol Hill, expert knowledge of program management, and application of administrative laws.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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