Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

US Government Industry Development Specialist

Company: Apple

Location: Washington, DC

Posted Dec 20, 2024

Apple is seeking an Industry Development Executive for Government to join their sales team. The role involves understanding customers' needs, advising on Apple solutions, and driving business transformation. The candidate should have extensive experience in government business transformation and a deep understanding of the government segment. Key responsibilities include building industry strategies, improving customer experience, and collaborating with various Apple teams. The role offers a competitive base pay range of $154,700 to $233,000, along with benefits and stock programs. Apple is committed to inclusion and diversity.

Food Service Worker Lead - DC Public Schools - Cluster 2

Company: Aramark

Location: Washington, DC

Posted Dec 20, 2024

Aramark is hiring Food Service Workers for a position that involves food preparation, serving, and maintaining cleanliness. The role offers a competitive hourly rate of $18.75 and comprehensive benefits including medical, dental, vision, and work-life resources. Key responsibilities include food prep, portioning, serving customers, and ensuring a clean work environment. Essential qualifications are strong interpersonal skills, leadership, teamwork, and food service experience. The role requires physical demands and may involve wearing uniforms and PPE.

OB Hospitalist (Providence Sacred Heart Medical Center and Children's Hospital)

Company: Providence

Location: Spokane, Washington

Posted Dec 20, 2024

Providence Sacred Heart Hospital in Spokane, Washington, is recruiting an OB Hospitalist. The position offers a competitive salary between $271,055 and $360,188 annually, with potential for incentives. The role involves providing inpatient care for high-risk antepartum patients, the OB Emergency Department, and Labor & Delivery. The hospital, part of Providence, a nationally recognized healthcare organization, offers advanced services and a supportive work environment. Spokane, the location, provides a high quality of life with clean air, water, affordable housing, and outdoor activities.

Sr. Customer Assistance Representative - Union Station

Company: Enterprise Mobility

Location: Washington, DC

Posted Dec 20, 2024

Enterprise Mobility is hiring for a Full Time Customer Assistance Representative Sr (CAR Sr) position. The role involves providing high-level customer service, assisting both internal and external customers, and supporting branch and rental needs. The position offers a competitive hourly wage, benefits, and training. Responsibilities include handling calls, meeting and greeting customers, processing returns, and performing administrative tasks.

Director, Product Marketing - CUDA-X

Company: NVIDIA

Location: Washington, DC

Posted Dec 20, 2024

NVIDIA is seeking a marketing leader to join their team, focusing on acceleration libraries for diverse domains including quantum computing. The role involves crafting messaging, positioning, and creating assets to communicate product value. The ideal candidate should have a technical, positioning, and communication skill blend, with a passion for groundbreaking technology. Required qualifications include a degree in relevant fields and extensive product marketing experience. Familiarity with customer insights, competitive intelligence, and market research is a plus.

RN Hospital Night Shift Supervisor Exempt 1-12 Shift a Week Capitol Hill Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Dec 20, 2024

The role involves supervising nursing and hospital operations, coordinating patient bed placements, and managing staff to ensure seamless admissions, transfers, and discharges. The incumbent directs hospital operations, rounds on units to identify patient needs, communicates with various departments for patient prioritization, and ensures compliance with policies and procedures. They also act as a clinical resource, support performance improvement, and handle employee issues in the absence of managers. Basic qualifications include a BSN, RN license, and specific certifications; preferred qualifications include extensive clinical experience and previous supervisory experience.

Investigations Counsel - USDS

Company: TikTok

Location: Washington, DC

Posted Dec 20, 2024

TikTok U.S. Data Security (USDS) is a subsidiary of TikTok, focusing on data protection and content assurance to ensure U.S. user safety. The USDS team, including Trust & Safety, Security & Privacy, Engineering, and more, works to maintain a secure platform for creativity and joy. They seek a legal professional with 3+ years of experience in investigations, compliance, or regulatory matters, preferably in tech, to conduct investigations, assess risks, collaborate with cross-functional teams, and provide legal guidance.

Small Format Team Leader

Company: Target

Location: Washington, DC

Posted Dec 20, 2024

Target offers competitive wages ranging from $26.00 to $44.20 per hour, with pay varying based on factors like position, labor market, education, experience, and certifications. The company invests in its team members by providing comprehensive benefits including health insurance, 401(k), employee discount, and paid time off. Target emphasizes a guest-centric culture, aiming to deliver exceptional service and create a positive shopping experience. The role of a Small Format Team Leader involves leading a team in a fast-paced environment, focusing on guest service, operations, and team development. Target seeks candidates with retail experience, strong communication skills, and the ability to work independently and as part of a team.

PROGRAM ANALYST

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 20, 2024

This public notice flyer informs interested applicants about potential vacancies, specifying that applications must follow the 'How to Apply' section. It details requirements such as US citizenship, security clearance, and experience in acquisition programs. The position is part of the DoD Civilian Acquisition Workforce Personnel Demonstration Project and offers a comprehensive benefits package. The salary range is capped at GS-15, step 5, currently $185,824.

Field CTO

Company: ServiceNow

Location: Washington, DC / Remote

Posted Dec 20, 2024

ServiceNow is a company that makes technology work for everyone, with a focus on innovation and customer satisfaction. They offer a range of job opportunities, including Enterprise Architect roles, which involve working with customers to identify pain points and opportunities to deliver value. The company values diversity and inclusion, and offers competitive compensation and benefits packages.

Venture and Private Equity Specialist

Company: Other Agencies and Independent Organizations - Development Finance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job posting is for a position at the U.S International Development Finance Corporation (DFC), specifically in the Office of Health & Agribusiness. The role involves managing complex direct equity investments in emerging markets, from initial screening to closing and funding. The position requires U.S. citizenship, a background investigation, and a Secret security clearance. Qualifications include specialized experience in direct equity investing, financial modeling, and due diligence. No educational requirement is specified. The role offers a comprehensive benefits package, telework suitability, and potential for promotion. It's advertised concurrently with another vacancy announcement.

Senior Firewall Engineer

Company: Leidos

Location: Washington, DC

Posted Dec 20, 2024

Leidos' Digital Modernization sector is hiring a Senior Firewall Engineer for the GSM-O effort at the Pentagon. The role involves designing, implementing, and managing complex firewall solutions to ensure network security. The ideal candidate should have experience with Cisco ASA, Juniper SRX, and Palo Alto firewalls, along with a strong background in security networking. Key responsibilities include monitoring firewall performance, developing security policies, collaborating with IT teams, and troubleshooting network issues. The job requires an active DoD Secret security clearance, preferably with TS/SCI, and relevant certifications. A BS degree and 8+ years of experience are needed, with 3+ years in a DoD environment. Leidos offers a supportive work environment, competitive pay, and benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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