Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Outside Sales Representative

Company: Lee Company

Location: Washington, DC

Posted Dec 20, 2024

AmeriPro Roofing is hiring Outside Sales Representatives in Maryland. The role involves educating homeowners about storm damage benefits for roofing, siding, and gutter projects. The company offers competitive compensation, including draw against commission, commission on approved sales, vehicle allowance, and full insurance benefits. Key responsibilities include prospecting, qualifying, and closing sales, conducting property inspections, and managing relationships with homeowners. Qualifications include 2+ years of full-cycle sales experience, reliable vehicle, excellent communication skills, and a valid driver's license.

Business Development Associate

Company: EVERFI

Location: Washington, DC

Posted Dec 20, 2024

EVERFI, a technology company founded in 2008, focuses on social impact through education, addressing issues like financial wellness and mental health. The company has reached over 41 million learners globally and has received recognition from Fast Company and Fortune Magazine. EVERFI is backed by prominent investors including Jeff Bezos and Eric Schmidt. The Business Development Associate role supports the Enterprise Revenue Team to maximize new logo acquisition and upsell to current customers, facilitating sales processes and contributing to EVERFI's revenue goals.

A2L Graduate Program 2025 -Facilities Manager/ Assoc. Custodial Manager-DC Convention Center

Company: Aramark

Location: Washington, DC

Posted Dec 20, 2024

Aramark's Accelerate to Leadership (A2L) Program is a year-long development program for recent college graduates, offering work experience, mentorship, and professional training across various business areas. Selected candidates take on leadership roles, receive structured development, and have opportunities to grow and impact lives across diverse industries. The program emphasizes service, inclusion, and shared prosperity, with a salary range of $55,000 to $60,000, plus potential bonuses or commissions. Benefits include medical, dental, vision, retirement plans, and paid leave. Key responsibilities involve training employees, ensuring safety, managing teams, and maintaining compliance with regulations. Preferred qualifications include degrees or experience in hospitality, customer service, or related fields, along with strong communication and leadership skills.

SP - Associate Broker

Company: CBRE

Location: Washington, DC

Posted Dec 20, 2024

CBRE offers an exciting career opportunity as a SP-Associate, focusing on developing business, marketing commercial real estate properties, and negotiating leasing terms. Key responsibilities include securing new business, providing clients with market information, preparing property data, and assisting in transactions. The role requires a Bachelor's Degree, a DC Real Estate License, and proficiency in Microsoft Office. CBRE provides comprehensive benefits, career growth, and a supportive environment. The company values diversity and equal opportunity.

Powered Support Systems Mechanic

Company: Department of the Army - United States Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Dec 20, 2024

The text describes a job opening for a Powered Support Systems Mechanic at US ARMY IMCOM, Joint Base Lewis-McChord, WA, Directorate of Public Works. The position is a Direct Hire Authority (DHA) solicitation. Key requirements include a forklift operator certification, a state driver's license, and the ability to lift up to 75 lbs. The job involves operating heavy equipment, maintaining power support systems, and using personal protective equipment. No specific education requirement is stated. The position offers a comprehensive benefits package, and salary negotiations may be authorized.

Management Analyst

Company: Department of Housing and Urban Development - Assistant Secretary for Housing-Federal Housing Commissioner

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The text describes a job opening at the Department of Housing and Urban Development for the position of Asst Secretary for Housing-Federal Housing Commissioner. The role requires U.S. citizenship, a background investigation, and completion of a Declaration for Federal Employment. Specialized experience or education equivalent is necessary, with specific requirements varying by grade level. The position is non-exempt from the Fair Labor Standards Act and offers federal benefits. HUD employees are subject to ethics laws and regulations.

Information Technology Specialist, CG-2210-12 (FPL: CG-13)

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job posting is for a position in the Legal Division's Legal Information Technology Unit, responsible for providing comprehensive IT services. The role requires U.S. citizenship, a minimum background investigation, and specialized experience in delivering IT solutions using project management methodologies. Essential competencies include attention to detail, customer service, oral communication, and problem-solving skills. The position may involve a probationary period and two days of in-office work per week. Benefits include a comprehensive package, some of which are competitive in both private and public sectors.

Federal - Server Architect - Infrastructure Team (Warehouse)

Company: Accenture

Location: Washington, DC

Posted Dec 20, 2024

Accenture Federal Services, located in New Cumberland, PA, is seeking a Server Architect to support the design of infrastructure for a modern Warehouse Execution System. The role involves working with Dematic iQ and Automated Material Handling Equipment to modernize a defense customer's largest warehouse. Key responsibilities include designing server, network, and storage infrastructure, participating in ordering and setups, conducting testing, and creating technical documentation. The ideal candidate should have a basic network understanding, server design/administration knowledge, and experience in technical training. Accenture is committed to diversity and inclusion, offering opportunities for continuous learning and growth.

Information Technology Specialist (Data Management), CG-2210-13 (FPL: CG-14)

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job posting is for a position in the Legal Division's Legal Information Technology Unit, responsible for providing IT services. The role requires U.S. citizenship, a background investigation, and completion of a confidential financial disclosure. Specialized experience is needed in safeguarding data, designing data visualizations, and using project management methodologies. IT-related experience is also required, demonstrating skills in attention to detail, customer service, oral communication, and problem-solving. Eligibility for ICTAP is possible with a score of 80 or higher. The selected candidate will report to their duty station two days a week and may undergo a probationary period. A comprehensive benefits package is offered.

Software Engineer, Machine Learning

Company: Meta

Location: Washington, DC

Posted Dec 20, 2024

Meta is initiating a significant transformation in its business and technology, with Machine Learning Engineers playing a pivotal role. The ideal candidate should have industry experience in recommendation, classification, and optimization problems. They will lead projects, own the ML life-cycle, and collaborate with top engineers and researchers to solve complex social data and prediction problems. The role involves developing scalable classifiers, suggesting requirements, and coding deliverables. Minimum qualifications include 2+ years of programming and ML experience, proficiency in frameworks like PyTorch or TensorFlow, and a relevant degree or equivalent experience.

Grants Administrator

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

A mid-level Grants Accountant position is available in Silver Spring, MD for a 6-month project. The role involves providing direct grant management support, administering grants, and engaging in the annual Standard Operating Procedure revision process. Qualifications include an undergraduate or graduate degree in Finance, Accounting, Economics, Business or a related field, 2-4 years of Financial Management experience, extensive knowledge of the Federal Grant Awarding System, and strong skills in financial analysis and reporting.

Licensed Marriage and Family Therapist (LCSW-C, LCPC, LCMFT)

Company: Lee Company

Location: Washington, DC

Posted Dec 20, 2024

LifeStance Health is actively recruiting Licensed Therapists (LCPC, LCSW-C, LCMFT) in Maryland. They offer a sign-on bonus, flexible work schedules, remote or hybrid work options, full administrative support, latest technology, strong work-life balance, and comprehensive benefits including health insurance, 401k, and stock incentive plan. The annual income potential is between $66,000 and $105,600.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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