Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Network Security Engineer

Company: Bank of America

Location: Washington, DC

Posted Dec 19, 2024

Bank of America is seeking a Network Security Engineer with 5+ years of experience in Network or Cloud Security. The role involves serving as a subject matter expert, designing and implementing security systems, and driving complex technical projects. Key responsibilities include overseeing major engineering milestones, identifying risks, and mentoring team members. The position offers a competitive salary range of USD 98,400.00 - 160,800.00 per year, along with benefits and potential discretionary incentives. The company values a diverse and inclusive workplace, focusing on teammate wellness, and community impact.

SAP Program Security Manager

Company: Deloitte

Location: Washington, DC

Posted Dec 19, 2024

Deloitte is seeking an experienced Federal Security professional to lead and administer their Special Access Program (SAP) in Rosslyn, VA. The role offers an opportunity to build and lead a SAP, partner with clients, and contribute within a broader security team environment. The candidate will ensure strict adherence to various security regulations, provide day-to-day security support, and assist in developing and executing policies for safeguarding SAP and collateral data. The ideal candidate should have 8 years of federal security experience with 5 years of specific SAP experience, strong communication skills, and the ability to lead and mentor junior security professionals.

Cybersecurity Exercise Planner

Company: Bank of America

Location: Washington, DC

Posted Dec 19, 2024

Bank of America offers a job opportunity for a Cyber Exercise Planner. The role involves designing, executing, and facilitating cyber-focused exercises to improve the bank's strategic framework and reduce risk. The planner will work in a dynamic environment, collaborate across organizational lines, and receive broad exposure to various units and leadership levels. Required skills include problem-solving, cybersecurity proficiency, facilitation, communication, people skills, data capture & analysis, and risk management.

Colorectal Surgeon - Full-time |Robotic surgery platforms| well-equipped for office-based procedures

Company: Valley Medical Center

Location: Renton, Washington

Posted Dec 19, 2024

Valley Medical Center is actively recruiting for a Colorectal Surgeon to join their collaborative network. The position offers easy access to system-wide support, patient-centered care, and flexible scheduling. The clinic is well-equipped for office-based procedures and has ample access to robotic surgery platforms. The compensation package includes an income guarantee, quality/service incentives, and sign-on bonus.

Financial Analyst - Georgetown University Dining

Company: Aramark

Location: Washington, DC

Posted Dec 19, 2024

Aramark is seeking a Financial Analyst with 2-3 years of experience in accounts payable/accounts receivable, payroll, guest ledger/city ledger, and profit and loss. The role involves providing analytical support, preparing financial reviews, managing accounting office functions, and supervising cash disbursements, payroll, cash receipts, and general ledger accounting. The salary range is $62,000-$78,000, with additional benefits including medical, dental, vision, retirement savings plans, and paid days off. Aramark emphasizes a diverse environment, client service, and professional growth.

Operations Manager

Company: CVS Health

Location: Washington, DC

Posted Dec 19, 2024

CVS Health is seeking an Operations Manager to lead a store team, driving execution and performance while enhancing customer service. The role involves overall store management, sales and inventory management, employee staffing, training, financial management, and customer service leadership. The ideal candidate will have strong leadership, communication, and analytical skills, and be able to work flexible hours. The company offers competitive pay, comprehensive benefits, and opportunities for professional development.

Social Video Producer, Opinions

Company: The Washington Post

Location: Washington, DC

Posted Dec 19, 2024

The Washington Post Opinions team is seeking a Washington-based journalist to produce and edit social-first video content, focusing on engaging new audiences. The ideal candidate will have 2+ years of relevant journalism experience, strong editing skills, and familiarity with Adobe products. They will introduce opinion personalities to social audiences, elevate commentary of opinion writers, and collaborate with columnists on video formats. The role involves working with audience editors and designers to ensure video content aligns with The Post's brand. The compensation range is $64,300.00 - $96,500.00 USD annually, with benefits including comprehensive health coverage, pension, and 20 weeks of parental leave.

Partner Engineer, Government

Company: Meta

Location: Washington, DC

Posted Dec 19, 2024

Meta is committed to making its Llama AI models the most advanced in the industry and open source AI the industry standard. They are hiring a Channel Partner Engineer for Government projects, responsible for executing partner integrations, gathering and analyzing partner requirements, and providing technical support. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 10+ years of experience in software engineering or partner engineering, and proven understanding of AI/ML technologies. Preferred qualifications include experience with LLaMA or other large language models, and familiarity with multiple cloud platforms.

Cook I

Company: Sodexo

Location: Washington, DC

Posted Dec 19, 2024

Sodexo is seeking a Cook I for a full-time position in Knollwood, WA. The role involves preparing and creating nutritious dishes, serving customers, and reducing food waste. The company values teamwork, adaptability, reliability, and a healthy working environment. Sodexo offers a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. The company is committed to diversity and inclusion, fostering an environment where all employees are valued and respected.

Senior Consulting Director, DFIR, Reactive Services (Unit 42) - Remote

Company: Palo Alto Networks

Location: Washington, DC

Posted Dec 19, 2024

Palo Alto Networks is seeking a Senior Consulting Director, Digital Forensics & Incident Response for North America. The role involves leading the DFIR consulting practice, managing day-to-day operations, setting strategic direction, and providing world-class reactive cybersecurity solutions. The ideal candidate should have extensive experience in managing consultants, leading complex DFIR investigations, and possess strong technical proficiency in cybersecurity services. They will be responsible for driving innovation, ensuring service quality, and fostering a culture of excellence. The compensation is competitive, ranging from $236,000 to $275,000 per year.

PR Manager/ Senior PR Manager, Corporate

Company: Apple

Location: Washington, DC

Posted Dec 19, 2024

Apple's communications team is seeking a Public Relations Manager or Senior Public Relations Manager to drive strategy and execution of corporate PR programs. The role involves managing press relations, crisis communication, and requires a strong work ethic, passion for technology, and excellent communication skills. The compensation range is between $129,400 and $242,400, with additional benefits and stock programs. Apple is committed to inclusion and diversity.

Senior Analyst, Informatics

Company: CVS Health

Location: Washington, DC

Posted Dec 19, 2024

CVS Health is seeking a professional for the Aetna Informatics team to build Medicare Risk Adjustment at-risk provider reporting. The role involves analyzing provider performance, creating dashboards using SAS, Tableau, and AWS, and collaborating with the Market Engagement team. Required qualifications include 1+ year of experience with business intelligence solutions, Medicare Advantage, and risk adjustment analytics. A Master's degree is preferred. The pay range is $50,188.00 - $122,400.00, with additional benefits like bonuses, retirement plans, and health insurance. The application window closes on 12/24/2024.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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