Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Grill Cook

Company: Sodexo

Location: Washington, DC

Posted Dec 20, 2024

Sodexo is seeking a Grill Cook for Howard University, offering full-time or part-time positions with a pay range of $21.15 per hour. The role involves preparing and presenting a variety of hot and cold food items, adhering to recipes, and ensuring customer service. Successful candidates should be team-oriented, adaptable, reliable, and promote a healthy work environment. Sodexo provides a flexible work environment, training opportunities, and comprehensive benefits including paid time off, medical, dental, vision, tuition reimbursement, and more. The company values diversity and inclusion, fostering an environment where all employees are respected and valued.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Dec 20, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric health care. The role involves delivering compassionate care, managing prescription tasks, and ensuring regulatory compliance. Successful candidates will demonstrate accountability, caring, collaboration, innovation, and integrity. The position offers career growth opportunities and a comprehensive benefits package. The required qualifications include being at least 16 years old, and licensure requirements vary by state. Preferred qualifications include previous pharmacy, retail, medical, or customer service experience, and PTCB National Certification. The pay range is $18.25 - $27.00.

Strategic Growth Manager

Company: Compass

Location: Washington, DC

Posted Dec 19, 2024

Compass, founded in 2012, is revolutionizing real estate with its end-to-end platform. The company is seeking an Enterprise Account Executive for a fully onsite role in Baltimore, MD. The SGM's role involves driving net-new revenue by selling the Compass value proposition to top-producing agents, influencing them to leave their current brokerages and join Compass. The role requires strong interpersonal skills, self-starter attitude, excellent communication skills, and organizational abilities. Compass offers competitive compensation, robust benefits, and professional growth opportunities, fostering a collaborative and inclusive culture.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Dec 19, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Information Technology Program Manager

Company: Skyepoint Decisions

Location: Washington, DC

Posted Dec 20, 2024

SkyePoint Decisions, a leading Cybersecurity Architecture and Engineering firm based in Dulles, Virginia, is seeking an Information Technology Program Manager for a proposal effort. The role involves managing software and hardware configuration changes, leading teams through crisis management, and ensuring applications remain secure and compliant. The ideal candidate should have at least 10 years of IT program management experience, DoD Directive 8570, IAT III or IAM III certification, and an active TS with SCI eligibility. SkyePoint offers competitive compensation, benefits, and a flexible work environment.

Senior Cybersecurity and Privacy Counsel (Senior Assistant Vice President)

Company: Wells Fargo

Location: Washington, DC

Posted Dec 20, 2024

Wells Fargo is seeking a Senior Counsel-Senior Assistant Vice President for the Cybersecurity and Privacy Legal Division. The role involves providing legal support and advice to the Chief Information Security Office and the Enterprise Business Resiliency Office. Key responsibilities include offering legal advice on complex matters such as information security, third-party risk management, incident response, privacy, and data security. The ideal candidate should have 4+ years of law experience, active state bar membership, and understanding of global financial services cybersecurity laws, regulations, and best practices.

Resident District Manager

Company: Sodexo

Location: Washington, DC

Posted Dec 20, 2024

SodexoMagic is seeking a Resident District Manager for student nutrition operations in the District of Columbia Public Schools. The RDM will oversee 49 schools, managing operations, financial goals, and teams. The ideal candidate should have strong leadership, financial acumen, and communication skills. The role involves strategic planning, HR functions, and client relationship management. A Bachelor's degree and at least five years of management experience in school nutrition programs are required. Sodexo offers competitive compensation, benefits, and opportunities for career growth.

Senior Partnerships Manager- Global Partner Accounts

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 20, 2024

Thomson Reuters' Partnerships & Alliances team is expanding its Global Partner Accounts Team to strengthen collaboration with strategic partners worldwide. The Senior Partnerships Manager- Global Partner Accounts role involves managing and expanding critical global partner accounts, ensuring operational excellence, and driving transformative opportunities. The ideal candidate should have extensive experience in Partner & Alliance Management, strong project management skills, and a deep understanding of the AI and software technology landscape.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3351)

Company: Target

Location: Washington, DC

Posted Dec 19, 2024

Target offers flexible on-demand work with a pay range of $17.75 - $26.65 USD per hour. On-demand team members can create their own schedules by picking up shifts via the myTime mobile app. Regular attendance is required, with shifts needed every 4 weeks. The role involves providing exceptional guest service, maintaining store appearance, and handling various tasks such as cashiering, stocking, and price accuracy. Target values team members' growth and offers training. Essential skills include focus in a fast-paced environment, communication, and physical capabilities like lifting up to 44 pounds.

Senior Developer/AEM Admin

Company: Leidos

Location: Washington, DC

Posted Dec 20, 2024

Leidos is seeking a Senior Software Developer for a long-term engagement with the Internal Revenue Service (IRS). The role involves software development, debugging, and addressing customer queries. The ideal candidate will manage entire projects, ensuring smooth progress through the full development lifecycle. Leidos offers a robust benefits package and a dynamic work environment. The position is fully remote, but candidates in the DMV area are preferred for occasional in-person collaboration.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3320)

Company: Target

Location: Washington, DC

Posted Dec 19, 2024

Target offers an On-Demand role with flexible scheduling, allowing employees to work as much or as little as they prefer. The role involves picking up shifts via a mobile app and requires active engagement, including responding to communication attempts. Regular attendance is necessary, with a minimum of one shift every 4 weeks. The Small Format Team Member role involves various responsibilities such as providing exceptional guest service, maintaining store appearance, and executing daily tasks. Key skills required include the ability to work in a fast-paced environment, strong communication, and teamwork. Benefits include competitive pay, flexible schedules, and opportunities for career growth.

Analyst, Strategy & Ops Global Government Engagement

Company: Visa

Location: Washington, DC

Posted Dec 20, 2024

Visa, a global leader in payments and technology, is seeking a Strategy & Operations Analyst for its Government Engagement team. The role involves operational support, knowledge management, cross-functional collaboration, strategic alignment, executive briefings, high-quality communications, compliance and risk management, project management, narrative development, content development, event planning, and coordination. The ideal candidate should have strong leadership skills, maturity, attention to detail, and the ability to scale up knowledge in new areas. They should also possess excellent analytical abilities, communication skills, and proficiency in PowerPoint and Excel. The position is hybrid, requiring 2-3 set days in the office per week and occasional travel. The estimated salary range is $105,800.00 to $149,550.00 USD per year.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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