Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Cybersecurity Risk Analyst ( Remote )

Company: CVS Health

Location: Washington, DC

Posted Dec 19, 2024

CVS Health is seeking a Cybersecurity Risk Analyst to enhance the continuous monitoring program for third-party cybersecurity maturity. The role involves identifying and analyzing risks, collaborating with internal teams, and facilitating resolution. The ideal candidate should have 3+ years of experience in IT security/risk, risk assessment methodologies, and vendor management. Preferred qualifications include healthcare cybersecurity experience and knowledge of Information Security frameworks. The position offers a competitive pay range and comprehensive benefits.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Dec 19, 2024

CVS Health is offering a 3rd year pharmacy intern role with significant responsibilities, including ensuring patient safety, managing pharmacy operations, and leading with empathy. The role requires strong communication skills, relevant work experience, and valid intern/technician licensure. The intern will be part of a team dedicated to improving healthcare and delivering exceptional patient care.

Nurse Assistant - ON CALL Capitol Hill

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Dec 19, 2024

The job involves providing patient care, including tasks like bathing, feeding, and dressing patients. The role requires a minimum of one year of customer service experience in a health care setting or direct patient care experience. A High School Diploma or GED is required, along with a Registered Nursing Assistant (Washington) or Nursing Assistant Certificate (Washington) at hire. A valid driver's license and Basic Life Support certification are also necessary. The role includes maintaining cleanliness of the patient's care environment and participating in patient care planning and interdisciplinary meetings.

DC Customer Stylist

Company: MM.LaFleur

Location: Washington, DC

Posted Dec 19, 2024

M.M.LaFleur is a female-founded womenswear company based in New York City, dedicated to empowering modern women through practical, comfortable, and beautiful clothing. They aim to revolutionize the shopping experience with hyper-personalized customer service. The Customer Stylist role in their Washington, D.C. Georgetown store involves driving sales, building customer relationships, and providing top-tier advice and product recommendations. The ideal candidate is passionate about the brand, goal-oriented, and has fashion and sales experience.

Teachers at Glover Park KinderCare

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Dec 19, 2024

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with a supportive environment and opportunities for career growth. Benefits include discounted child care, medical, dental, and vision coverage, mental health support, and more. KinderCare operates in over 2,000 sites across 40 states, committed to providing high-quality child care to all families.

Deputy Program Manager

Company: Leidos

Location: Washington, DC

Posted Dec 19, 2024

Leidos Digital Solutions, Inc. (LDSI) is seeking a Deputy Program Manager. The role involves managing projects, capturing requirements, tracking and reporting on status, and ensuring efficient execution. Key responsibilities include managing a proprietary CRM database, preparing documentation, and assisting with process improvements. The ideal candidate will have a Bachelor's degree, project management skills, strong organizational abilities, proficiency in M365 Office applications, and advanced Excel skills. Familiarity with web-based CRM software, IT concepts, and networking principles is beneficial. Excellent communication skills and the ability to work independently or in a team are required. Leidos offers career advancement, growth opportunities, and a supportive work-life balance.

Resident Manager

Company: Bozzuto

Location: Washington, DC

Posted Dec 19, 2024

Bozzuto is a company that values community, inclusivity, and professional growth. They strive to deliver exceptional experiences to all stakeholders, including associates. The Residential Manager role involves managing renewals, leasing, resident retention, and property operations. The ideal candidate should have a BA/BS degree, 1-3 years of property management experience, and strong financial analysis skills. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement. They are committed to their employees' well-being and professional development.

Food Safety & Brand Standard Specialist

Company: Rentokil Terminix

Location: Washington, DC

Posted Dec 19, 2024

Rentokil, a global leader in pest control, offers a full-time position with benefits starting on day 1. The role involves traveling 50% of the time, ensuring food safety and quality for clients in the food industry. The job is suitable for those with a background in hospitality, food science, or related fields. Compensation includes competitive hourly pay, overtime, and quarterly bonuses. The company values work-life balance, offering perks like miles and points for travel, and the use of company vehicles. Rentokil promotes from within and offers growth opportunities, tuition reimbursement, and a comprehensive benefits package including health insurance, retirement plans, and paid time off.

Supply Chain Communication & Change Manager

Company: CVS Health

Location: Washington, DC

Posted Dec 19, 2024

CVS Health is seeking a Change Management and Communication Specialist to support the Senior Director/Chief of Staff in adapting Supply Chain initiatives. The role involves executing communication strategies, facilitating leadership alignment, collaborating with key partners, identifying business needs, measuring success, developing communication content, and promoting continuous improvement. The ideal candidate should have 2+ years of project management experience, proficiency in Microsoft Office tools, and up to 10% travel. Preferred qualifications include direct experience in supply chain operations, familiarity with change management methodologies, exceptional communication skills, and the ability to influence without authority.

Engagement Delivery Manager - Federal, DC Region

Company: Salesforce

Location: Washington, DC

Posted Dec 19, 2024

Salesforce, the Customer Company, is seeking innovative Project Managers/Senior Managers for its Professional Services department. The role involves driving successful customer outcomes, leading complex projects, and managing relationships, deliverables, and outcomes. The ideal candidate should have over 10 years of project management experience, including handling external client projects, and a proven history of delivering high-quality results on schedule and within budget. The role requires strong interpersonal and communication skills, and the ability to work in a fast-paced, high-energy environment. The position offers a comprehensive benefits package, world-class training, and opportunities for community involvement.

Payroll Coordinator I - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Dec 19, 2024

Aramark is seeking a Payroll Coordinator I to support the Payroll Operations department. The role involves processing payroll payments, ensuring accurate Kronos timecards, and handling union reporting. Benefits include a wide array of comprehensive programs and services. The hourly rate ranges from $26.50 to $28, depending on skills, qualifications, and market factors. Responsibilities also include maintaining payroll archive files, validating payment requests, and assisting with direct deposit entries. The ideal candidate should be a strong team player, have excellent communication skills, and be proficient in Microsoft applications.

Manager, Business Compliance

Company: CVS Health

Location: Washington, DC

Posted Dec 19, 2024

CVS Health is seeking a Business Compliance Manager with NCQA Accreditation experience for a role in Washington, DC. The candidate must reside in the EST or CST. The role involves developing tactical and operational plans, assisting in compliance policy development, ensuring adherence to laws and regulations, and supporting quality improvement initiatives. Required qualifications include a minimum of 5 years in healthcare insurance regulatory compliance, 3 years managing NCQA accreditation, and knowledge of federal and state healthcare laws. Preferred qualifications include project management and TQM experience. The pay range is $54,300.00 - $159,120.00, with additional benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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