Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Finance & Accounting Manager

Company: American Coatings Association & PaintCare

Location: Washington DC

Posted Dec 07, 2024

The text describes a job posting for a Finance and Accounting Manager position at the American Coatings Association (ACA). The role involves managing and supervising financial activities, working closely with the Controller, and providing finance and accounting for ACA's subsidiaries. The position requires significant interaction with various stakeholders and is located in Washington DC. The successful candidate will have a bachelor's degree in accounting or a related field, 5+ years of general accounting experience, and strong computer skills in integrated financial and cloud-based applications.

Recreation Assistant/Lifeguard

Company: Department of the Navy - Commander, Navy Installations

Location: Everett, Washington Everett, Washington

Posted Dec 07, 2024

The text describes a job opportunity within the Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC). The role involves supporting service members, their families, and retired military personnel through fitness, recreation, lodging, and food and beverage programs. The position is assigned to the Non-Appropriated Fund (NAF) Fitness, Sports, and Deployed Support Branch; Fleet Readiness; Commander, Navy Installations command (CNIC). Key requirements include a pleasant attitude, effective communication skills, a neat appearance, and a valid lifeguarding certification. The role may involve working special events, weekends, and holidays. Benefits of a federal career are also highlighted, including a comprehensive benefits package.

Interdisciplinary Civil/Mechanical Engineer

Company: Department of Energy - Bonneville Power Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Dec 07, 2024

The text describes a job opening for an Interdisciplinary Civil/Mechanical Engineer position at Bonneville Power Administration. The role involves leading in areas such as transmission line design, clearance analysis, failure analysis, meteorological investigations, and quality assurance and control for transmission system components. The position requires a U.S. citizenship, participation in e-Verify program, and possible registration for Selective Service. The candidate must have a degree in engineering from an ABET-accredited program or a combination of education and experience equivalent to a bachelor's degree in engineering. Specialized experience includes providing advanced engineering solutions for transmission-related conductor hardware and developing specifications for materials and assemblies related to overhead transmission and fiber optic lines. The position is located in Vancouver, WA, known for its beautiful downtown, nature parks, and outdoor activities. The U.S. Department of Energy fosters a diverse and inclusive workplace, offering a comprehensive benefits package and promoting work-life balance.

Registered Nurse - Assistant Nurse Manager - Operating Room

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

This job posting details the requirements, conditions, and qualifications for a nursing position at the U.S. Department of Veterans Affairs. The role is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. Applicants must be U.S. citizens, pass a background check, and complete a pre-employment physical examination. They must also be registered nurses with current, full, active, and unrestricted registration in their state. The position requires at least 1 year of specialized nursing experience for Nurse I, Level II, and 2 years for Nurse II. Nurse III requires 2 years of specialized nursing experience, one of which must be equivalent to Nurse II. Preferred qualifications include an MSN or MS in a related field, minimum 2 years of leadership experience, and minimum 2 years of experience in the Operating Room. The role requires full vaccination against COVID-19.

Maintenance Worker

Company: Department of the Interior - National Park Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

This job announcement details a seasonal position in the Federal Government (Civil Service) with a typical entry period from April to October. The role requires U.S. citizenship, background investigation, and compliance with various conditions such as Selective Service Registration Act, Direct Deposit, valid driver's license, and uniform standards. The position involves working on-call, evenings, weekends, holidays, overtime, and shift work. Applicants must be at least 18 years old or 16 with specific educational conditions. Knowledge and ability in equipment assembly, installation, repair, technical practices, and use of tools and instruments are required. Volunteer experience is considered. No education substitution for experience. The role is non-telework and involves physical demands and varying working conditions.

Supervisory Program Specialist (CYS) NA-03

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Dec 07, 2024

The text announces a job opening at McChord Child Development Center on Joint Base Lewis-McChord, WA. It's a Regular Full-Time position with NAF benefits and leave accrual. Applicants must be at least 18, have a bachelor's degree in relevant fields, and possess experience supervising caregivers, managing classrooms, and implementing structured curricula. They should provide transcripts and references. The job requires satisfactory completion of various checks, including a Child Care Tier 1 background investigation and Crime Control Act. The position involves potential travel, irregular hours, and a probationary period. U.S. Citizens and eligible non-citizens within the local commuting area are considered.

IT Specialist (College Graduate)

Company: Department of Housing and Urban Development - Office of the Chief Information Officer

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

This job posting is for a position in the Department of Housing and Urban Development's Office of the Chief Information Officer. The role is home-based or in a non-HUD owned space within a 50-mile radius of HUD's Washington, DC office. Key requirements include U.S. Citizenship, a background investigation, and a Direct Deposit for salary. Specialized experience is needed, preferably in an IT environment with customer service support, resolving complex issues and assisting in problem management. Alternatively, a graduate degree in relevant fields or superior academic achievement can substitute for experience. The position is exempt from the Fair Labor Standards Act and is a 100% telework role.

Senior Intelligence Analyst

Company: Nisos

Location: Washington DC

Posted Dec 07, 2024

Nisos is a premier management intelligence company offering timely and actionable insights to businesses and law firms. They are hiring for a Senior Intelligence Analyst position in their Intelligence Services Team, Pandion, to execute services offerings and deliver finished intelligence products. The ideal candidate should have experience in producing both tactical and strategic intelligence products, be fluent in OSINT techniques, and have a positive attitude.

Management and Program Analyst

Company: Department of the Treasury - U.S. Mint

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The US Mint, Financial Directorate - Human Capital Division is seeking a Management and Program Analyst. The role involves implementing Mint-wide and Division policies, employee programs, and activities in human resources management. Key requirements include a one-year probationary period, successful completion of a background investigation, and U.S. Citizenship. Specialized experience at GS-13 level involves conducting studies of work processes, identifying problems, and recommending solutions. At GS-12 level, it includes performing administrative activities, reviewing policy amendments, observing management activities, and conducting budget planning.

Special Needs Inclusion Coordinator NF-04

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Dec 07, 2024

The text describes a job opening at MWR CYS Base, Joint Base Lewis-McChord, WA. The position is a Regular Full Time Limited Tenure, with a potential conversion to a regular position without time limitations. The role requires a bachelor's degree or higher in a related field, and specific experience in child development, early intervention, and special education. The job involves working with children aged 0-18, and requires certifications in CPR and First Aid. The position may involve irregular hours, travel, and lifting up to 40 lbs. A $5,000 relocation incentive is offered for eligible candidates. The application process requires full contact information, relevant transcripts, and possibly a Child Care Tier 1 background investigation.

Principal Deputy Assistant General Counsel (Enforcement and Intelligence)

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The text describes a job position for an incumbent who reports directly to the Assistant General Counsel and is under the direction of the Principal Deputy General Counsel. The role involves exercising judgment in managing the professional legal work of the office, with decisions typically not reviewed. The position requires a probationary period, a Top-Secret clearance, U.S. citizenship, and specific qualifications including Mandatory Technical Qualifications and Executive Core Qualifications. The role necessitates experience in a managerial capacity, directing organizational units, ensuring program success, monitoring progress towards strategic goals, and supervising other managers. The incumbent must also demonstrate skills in leading change, leading people, being results-driven, possessing business acumen, and building coalitions.

Licensed Practical Nurse- Patient Aligned Care Team (PACT)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Dec 07, 2024

This job opportunity is for a U.S. citizen to work as a Licensed Practical or Vocational Nurse (LPN) at the Department of Veterans Affairs (VA). The position offers eligibility for the Education Debt Repayment Program (EDRP) with potential reimbursement of up to $200,000 for qualifying student loans. The role requires full, active, current, and unrestricted LPN licensure in the U.S. or its territories. Proficiency in English, both written and spoken, is mandatory. The position involves direct patient care and requires passing a pre-employment physical evaluation. Participation in seasonal influenza and COVID-19 vaccination programs is mandatory. The grade level ranges from GS-3 to GS-6, with specific experience and education requirements for each level.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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