Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Nurse (Clinical/Oncology)

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 07, 2024

This is a Direct Hire Authority (DHA) solicitation for a nursing position at Madigan Army Medical Center in Tacoma, Washington. The role involves providing advanced professional nursing care to critically ill patients with cancer and blood disorders. Requirements include a degree from an accredited nursing program, active nursing license, and at least one year of professional nursing experience in oncology. The position involves working on call during irregular hours, moderate to heavy lifting, and potential random drug testing. US Citizens are eligible to apply.

SUPERVISORY ATTORNEY ADVISOR

Company: Other Agencies and Independent Organizations - Export-Import Bank of the United States

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

This job announcement outlines the requirements and conditions for a position at an unspecified agency. The role necessitates U.S. citizenship, a law degree from an ABA-accredited school, and current bar membership with a valid license. A one-year probationary period and national security clearance are also required. Specialized experience of at least one year, equivalent to GS-14 in the Federal Government, is mandatory. This experience should include managing attorneys, providing legal oversight, and handling personnel matters. The application must detail all relevant experience, including volunteer work. The announcement also covers additional requirements like disclosure of past political appointments, reasonable accommodation for disabilities, ethical standards, and financial disclosure.

Health Insurance Specialist

Company: Department of Health and Human Services - Centers for Medicare & Medicaid Services

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

This job posting is for a Health Insurance Specialist position in the Department of Health & Human Services, Centers for Medicare & Medicaid Services, Office of Legislation. The role involves providing comprehensive information and analysis on complex Medicare policies. The position requires U.S. citizenship, a background check, and at least one year of specialized experience equivalent to GS-14 in the Federal government. This includes working with Congress on Medicare legislation, producing written documents on technical issues, and conducting policy analysis. The role offers a competitive benefits package and flexible working arrangements.

Sales Associate

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 07, 2024

The Architect of the Capitol (AOC) is seeking a candidate for a position in the U.S. Capitol Visitor Center (CVC). The CVC, serving as the public's entrance to the U.S. Capitol, offers tours, education programs, and supports congressional events. The role involves assisting customers in a retail or hospitality environment, being knowledgeable about store merchandise, and managing a cash drawer. Specialized experience is required, equivalent to at least the GS-04 grade level. Candidates must pass a drug test, background check, and meet the definition of specialized experience. Veterans' preference is given, and the agency is an Equal Opportunity Employer. A comprehensive benefits package is offered, including health insurance, retirement system, paid leave, life insurance, and training opportunities.

Attorney Advisor-EXC

Company: Other Agencies and Independent Organizations - Pension Benefit Guaranty Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The text describes a job opening in the Office of Equal Employment Opportunity (OEEO) at the Pension Benefit Guaranty Corporation (PBGC). The role requires U.S. citizenship, a J.D. degree from an ABA-accredited law school, and bar membership. Applicants must have at least one year of specialized experience in preparing legal documents and making authoritative recommendations on civil rights discrimination cases. They must also submit a writing sample demonstrating legal analysis. The job involves a 2-year trial period, a PIV process, and a Declaration for Federal Employment. Veterans and individuals with disabilities are encouraged to apply.

BUSINESS DEVELOPMENT SPECIALIST

Company: Other Agencies and Independent Organizations - Export-Import Bank of the United States

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

This job announcement details requirements and conditions for a position, including U.S. citizenship, background checks, and a probationary period. It specifies specialized experience needed, alternatives like education or combined experience, and resume formatting guidelines. The announcement also covers education accreditation, political appointee disclosure, CTAP/ICTAP eligibility, veterans' preference, Selective Service registration, reasonable accommodation for disabilities, and ethical standards. It mentions a comprehensive benefits package for federal employees.

GENERAL ENGINEER

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The text outlines the core values of an agency, which include teamwork, integrity, excellence, and service. It details the requirements for employment, including U.S. citizenship, drug test, and security investigation. The qualifications section lists assessment factors and highly desired skills for a position, such as analyzing customer requirements, conveying information clearly, and directing facility programs. The basic requirements for the role involve a professional engineering degree or a combination of education and experience. The text also mentions various provisions for additional experience and training for graduates of professional engineering curricula. It concludes with information about conditions of employment, benefits, and eligibility for federal positions.

CYP Cook

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Dec 07, 2024

The Child and Youth Program (CYP) Cook position involves food preparation and service tasks for the CYP, potentially extending to the School Age Care (SAC) Program. The role requires a valid food handlers' card, successful E-Verify check, pre-employment physical, immunizations, and background checks. Qualifications include knowledge of food handling, preparation principles, sanitation standards, and recipe development. A high school diploma or equivalent is required. The position is part of a drug-free federal workplace, with strict policies against illegal drug use.

Supervisory Emergency Management Specialist

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

This job posting is for a position in the Office of Resilience, Federal Insurance and Mitigation Administration, Risk Management, Planning, Safety and Building Science Division. The ideal candidate should have experience managing people and programs related to natural hazards mitigation, including disaster impacts on the built environment, building codes, and standards development. Key requirements include U.S. citizenship, successful completion of a background investigation, Selective Service registration, time-in-grade requirements, ability to obtain a government credit card, and willingness to deploy for extended periods. Qualifications include one year of specialized experience equivalent to at least GS-14 level, involving regulatory and policy development, supervision of staff on hazards, implementation of risk reduction projects, and direction of pre and post-disaster studies.

Secretary (OA)

Company: Department of the Treasury - Internal Revenue Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The Office of Chief Counsel, IRS, is recruiting dedicated individuals to serve taxpayers with integrity and correct interpretation of revenue laws. The role involves office automation skills, responding to inquiries, maintaining calendars, screening calls, and managing files. No educational requirement is specified, but extensive experience is necessary. The position offers telework opportunities, flexible schedules, and a comprehensive benefits package. However, it requires a 1-year probationary period, a PIV process, and enrollment in Continuous Vetting, including FBI's Rap Back service.

Secretary (OA)

Company: Department of the Treasury - Internal Revenue Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The Office of Chief Counsel, IRS, is recruiting dedicated individuals to serve taxpayers with integrity and correct legal advice. The role involves office automation skills, responding to inquiries, maintaining calendars, screening calls, and managing files. No educational requirement is specified, but extensive experience is necessary. The position offers telework opportunities, flexible schedules, and a comprehensive benefits package. However, it requires a 1-year probationary period, a PIV process, and a background investigation.

Audit Liaison Specialist

Company: Other Agencies and Independent Organizations - Federal Retirement Thrift Investment Board

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The Federal Retirement Thrift Investment Board (FRTIB) is seeking a qualified individual for the position of Audit Liaison Specialist. The role requires one year of specialized experience in applying audit standards and managing audit programs. U.S. citizenship is mandatory, and a probationary period may be required. The position necessitates a background investigation and suitability clearance. The FRTIB offers competitive benefits including health insurance, retirement participation, and work-life balance flexibilities. The offices are near Union Station metro station with available parking.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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