Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Senior Director of Policy & Reimbursement #4047

Company: GRAIL

Location: Washington DC

Posted Dec 07, 2024

The Policy and Reimbursement Lead position at GRAIL involves strategic engagement with CMS, CAG, and other stakeholders to ensure timely accessibility of innovative multicancer early detection test and pipeline products. The role requires developing and maintaining a strategic plan, leading engagement with CMS, and navigating regulatory frameworks. The position also involves monitoring external policy developments, leading policy strategies, and collaborating with industry trade associations.

Sr Software Developer Engineer, DevOps (US Federal)

Company: Workday

Location: Washington DC

Posted Dec 07, 2024

Workday is a company that values its people and culture, offering a healthy and collaborative environment for its employees. They prioritize the well-being of their team members and the planet while maintaining profitability. The company has a clear structure with different teams and roles, and they encourage automation and efficiency in their operations. They require a TSSCI with CI POLY security clearance for this position.

Program Analyst II - Wind Energy Siting and Deployment

Company: Redhorse

Location: Washington DC

Posted Dec 07, 2024

Redhorse Corporation is seeking a Program Analyst II for a position with the Office of Energy Efficiency and Renewable Energy (EERE). The ideal candidate should have extensive knowledge of programmatic support and control systems, and be able to work independently with minimal oversight. The position requires strong organization, subject matter expertise, and effective communication skills. The compensation range is $900,000 to $1,000,000 per year, and benefits include medical, dental, vision, and retirement plans.

Space Ops Specialist - Space Systems Ops & Sustainment

Company: BAE Systems, Inc.

Location: Washington DC

Posted Dec 07, 2024

This job description is for a Space Operations Specialist position in a dynamic and diverse environment, responsible for providing engineering support and ensuring seamless execution of critical software and hardware systems. The role requires working in an adaptable small team environment, maintaining a regular and predictable work schedule, and performing other duties as necessary. The position requires a Bachelor's degree or higher with 6 or more years of related experience, and a current active TSSCI with CI Polygraph government issued security clearance.

Chief, Healthcare and Consumer Products Section

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The Antitrust Division's mission is to uphold competition by enforcing antitrust laws, fostering economic freedom. They achieve this through litigation and collaboration with various agencies. The role requires a U.S. citizen with a J.D. or LL.B degree, extensive legal experience in antitrust, and expertise in international interactions. Mandatory Technical Qualifications include complex antitrust policy development, interaction with regulatory agencies, and team leadership. Executive Core Qualifications focus on leading change, people, results, business acumen, and coalition building.

Senior Operations Analyst

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The job posting is for a Senior Operations Analyst position in the Federal Financing Bank (FFB) under the Departmental Offices- Under Secretary Domestic Finance-Office of Federal Lending. The role requires extensive experience in budget, administration, human resources, and procurement. Specialized experience includes leading the drafting and execution of reimbursable and payable agreements, creating financial data reports, and managing procurement initiatives. The position offers comprehensive benefits, opportunities for advancement, and telework options. It requires U.S. citizenship, a background investigation, and compliance with federal ethics laws.

LOAN SPECIALIST

Company: Other Agencies and Independent Organizations - Export-Import Bank of the United States

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

This job announcement details the requirements and qualifications for a specific position within an agency. The role involves expertise in project, structured finance, or corporate finance transactions, particularly in sectors like advanced air mobility, biomedical, manufacturing, renewable energy, and battery technology. Specialized experience must be documented on the resume, and a one-year probationary period is required. The incumbent must obtain a national security clearance and may be subject to random drug testing. The position may also be filled through Merit Promotion procedures. The announcement emphasizes the need for full-time experience equivalent to at least GS-13 level, and warns against copying job duties into the resume. It also outlines requirements for current or former political appointees, CTAP/ICTAP eligibles, veterans, and Selective Service registration. The agency offers a comprehensive benefits package to federal employees.

Data Management Analyst

Company: MassMutual

Location: Washington DC

Posted Dec 07, 2024

MassMutual is seeking a Systems Data Management Consultant to develop data management strategies that align with business objectives. The ideal candidate is proficient in data management, has a strong analytical capability, and can provide subject matter expertise and in-depth data analysis. The role involves documenting and developing end-to-end data flow processes, analyzing and designing data models, and defining data quality management, data security frameworks, metadata management, and data governance processes.

Medical Technician (Phlebotomy)

Company: Department of Health and Human Services - Indian Health Service

Location: Toppenish, Washington Toppenish, Washington

Posted Dec 07, 2024

This job posting is for a technical support role in the clinical laboratory of the Yakima Indian Health Center. The position requires U.S. citizenship, Selective Service Registration for males born after 12/31/1959, and immunizations for measles, rubella, and seasonal influenza. COVID-19 vaccination is mandatory prior to employment. The role involves working in a laboratory and x-ray room, potentially exposing the employee to infectious materials, chemicals, and electronic equipment. A background investigation and fingerprint check are required. Qualifications include specialized experience in medical laboratory support work or a related field, or a bachelor's degree with relevant coursework. The position is covered by a Bargaining Unit and may offer recruitment incentives.

FINANCIAL MANAGEMENT ANALYST

Company: Department of the Navy - United States Fleet Forces Command

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

This public notice flyer informs applicants about potential vacancies, specifying that applications should follow the 'How to Apply' section. It details employment requirements, including US citizenship, suitability for federal employment, direct deposit, E-Verify, security clearance, and financial disclosure. Specialized experience of at least one year is required, with examples provided. The position is covered by the Department of Defense Priority Placement Program and offers a comprehensive benefits package upon employment.

Chief, Transportation, Energy, and Agriculture Section

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The Antitrust Division's mission is to uphold competition laws, protecting economic freedom and opportunity for Americans. This is achieved through litigation and collaboration with various agencies. The role requires a U.S. citizen with a J.D. or LL.B degree, extensive legal experience in antitrust, and expertise in international interactions. Mandatory Technical Qualifications include complex antitrust policy development, interaction with regulatory agencies, and team leadership. Executive Core Qualifications focus on leading change, people, results, business acumen, and coalition building.

Custodial Worker Leader (Lead Housekeeper)

Company: Department of the Air Force - Air Mobility Command

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Dec 07, 2024

The text describes a job opening for a working leader position at the 92 Force Support Squadron, Fairchild Inn, Fairchild AFB, WA. The role involves distributing workload, observing work progress, training new employees, and ensuring adherence to quality and safety standards. It's a Regular Part-time position with 20-34 hours per week. The job requires a background investigation, drug testing, a physical exam, and a valid driver's license. Qualifications include experience leading custodial workers, knowledge of housekeeping principles, and physical ability to lift and push heavy loads. The position is non-appropriated fund, part of Morale, Welfare and Recreation (MWR) activities, and is included in a bargaining unit with the Association of Civilian Technicians (ACTFFE) and Local 138.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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