Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Supervisory Physician (Deputy Chief Medical Officer)

Company: Department of Homeland Security - Customs and Border Protection

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This job posting is for a position with the Department of Homeland Security, specifically U.S. Customs and Border Protection, Operations Support Office, Office of the Chief Medical Officer, located in Washington, DC. The role requires U.S. citizenship, registration with Selective Service for males born after 12/31/1959, and primary U.S. residency for at least three of the last five years. A background investigation, drug testing, and E-Verify are mandatory. A Top Secret/Sensitive Compartmented Information (TS/SCI) security clearance may be required. The candidate must have a Doctor of Medicine or equivalent degree from a U.S. or Canadian school, or a foreign medical school with equivalent education. They must also possess a current, active, full, and unrestricted license or registration as a Physician from a U.S. state, D.C., Puerto Rico, or U.S. territory. Additionally, they need at least 1 year of supervised experience in a clinical setting post-degree, and 5 years of graduate training in the specialty of the position. The role involves formulating, developing, and implementing policies related to medical and health systems, conducting advanced medical research, and serving as an authority and consultant on projects with extensive impact.

Civil Engineer

Company: Department of Homeland Security - U.S. Secret Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text describes a job opening at the Secret Service, Office of Technical Development and Applied Research, Technical Security Division. The role involves ensuring a secure environment at the White House, Vice Presidential Residence, and other locations where the President and Vice President may be. Key requirements include U.S. citizenship, top secret Tier 5 clearance, drug test, FAC-COR Level 2 certification, Professional Engineering License (PE), frequent travel, and a credit check. Qualifications include a degree in engineering or equivalent experience, with specific experience requirements for GS-12 and GS-13 levels. The role involves preparing operational and maintenance specifications, providing training, and applying civil engineering theories.

Dental Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 06, 2024

The text describes the role and qualifications for a full-performance level dental assistant at the VA. These assistants can perform a full range of clinical duties independently, as permitted by state law. They assist dentists in all aspects of patient care and perform clinical and clerical functions. Requirements include U.S. citizenship, English proficiency, and either six months of relevant experience or completion of a 1-year accredited dental assistant program. Successful completion of a Dental Radiation Health and Safety Examination or equivalent is also required. Certification by the Dental Assisting National Board is highly desirable. The role involves light lifting, use of fingers, and mental and emotional stability. Environmental factors include constant noise and working closely with others.

Civil Engineer

Company: Department of Homeland Security - U.S. Secret Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This job posting is for a Civil Engineer position in the Secret Service's Technical Security Division. The role involves providing a secure environment at the White House, Vice Presidential Residence, and other locations where the President and Vice President may be. Key responsibilities include obtaining a top secret Tier 5 clearance, passing drug tests, acquiring FAC-COR Level 2 certification, holding a Professional Engineering License (PE), and undergoing frequent travel. The position requires U.S. citizenship, and males born after 12/31/1959 must be registered for Selective Service. Qualifications include a degree in Engineering or a combination of education and experience in engineering sciences, along with one year of specialized experience at the GS-13 level.

Registered Nurse - GI Endoscopy

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Dec 06, 2024

The text describes a job opportunity for a Registered Nurse (RN) in the Gastroenterology/Hepatology clinics at the Seattle VA Medical Center. The RN will manage patient flow, participate in the plan of care, and work as part of an interdisciplinary team. The role involves both outpatient and inpatient endoscopy, gastroenterology, and hepatology care. Requirements include U.S. citizenship, passing a pre-employment physical examination, and participation in vaccination programs. Qualifications include a degree from an accredited nursing program, current nursing registration, and specific grade determinations based on education and experience. Preferred experience includes a BSN and procedural experience with conscious sedation.

Attorney Advisor

Company: Department of Agriculture - Office of the General Counsel

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text describes a job opening for an Attorney Advisor (eDiscovery and Litigation Support) at a US Department. The role involves providing legal and technical advice on eDiscovery in various contexts. Requirements include US Citizenship, Selective Service registration (for males born after 12/31/1959), satisfactory background check, direct deposit, E-Verify, and bar membership. Qualifications necessitate a law degree from an ABA-accredited school, current bar membership, and specialized experience in legal research, writing, and communication. The role involves mastery of legal analysis, litigation strategies, and eDiscovery processes.

Supervisory Management and Program Analyst

Company: Department of Energy - Department of Energy - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The U.S. Department of Energy (DOE) is offering a chance to join the Clean Energy Corps and contribute to the fight against climate change. The Office of Clean Energy Demonstrations (OCED) was created in December 2021 to expedite clean energy technologies to market, aiming for net zero emissions by 2050. The role requires U.S. citizenship, e-Verify participation, and potential registration for Selective Service. Specialized experience is needed for GS-15, including performance evaluation, resource management, risk assessment, and high-level presentations. Unpaid experience, like volunteer work, is considered. No specific education is required. The DOE promotes diversity and equal opportunity, and veterans and persons with disabilities are encouraged to apply. New employees must pass E-Verify.

Travel Management Specialist

Company: Department of State - Department of State - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text describes a job position in the General Services Division of the Office of the Executive Director in the Bureau of Consular Affairs (CA/EX/GSD), Department of State. The role involves administrative support for the Bureau. The position requires U.S. citizenship, a Secret security clearance, and completion of a one-year probationary period. Applicants must meet time-in-grade and time after competitive appointment requirements. Qualifications include specialized experience or education, with specific requirements varying by grade level (GS-09 or GS-11). All applicants must submit transcripts for educational verification. The position offers a comprehensive benefits package as part of a U.S. government career.

Supervisory Medical and Health Specialist or Physician Assistant or Nurse (Deputy CMO)

Company: Department of Homeland Security - Customs and Border Protection

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This job posting is for a position with the Department of Homeland Security, specifically U.S. Customs and Border Protection, Operations Support Office, Office of the Chief Medical Officer, located in Washington, DC. The role is for a Supervisory Medical and Health Specialist, Physician Assistant, or Nurse at GS-15 grade level. Applicants must be U.S. citizens, meet residency requirements, and may need to pass a background investigation and obtain a Top Secret/Sensitive Compartmented Information (TS/SCI) security clearance. They must also have relevant education and experience, including a degree in a medical field and a current, active, full, and unrestricted license or registration. The position requires formulating and implementing medical policies, conducting advanced research, and serving as an authority on projects with extensive impact. New hires must complete a mandatory 5-week in-residence training in Harpers Ferry, WV.

Gastroenterologist (Providence Medical Group - Northwest Washington)

Company: Providence

Location: Everett, Washington

Posted Dec 06, 2024

Providence Medical Group NW is recruiting a full-time Gastroenterologist for its expanding practice in Everett, Washington. The role offers a competitive salary between $397,149 and $668,314 per year, with potential for incentives. The position is part of a collaborative group committed to delivering top-tier GI care. Everett, located 25 miles north of Seattle, provides a blend of industrial history and modern amenities, including outdoor activities, museums, and entertainment options.

Management and Program Assistant

Company: Department of Transportation - Federal Aviation Administration

Location: Des Moines, Washington Des Moines, Washington

Posted Dec 06, 2024

The text describes a job opening for a management and program assistant position in the U.S. Department of Transportation. The role involves supporting supervisors, managers, and other employees in managing office administrative functions. The position requires U.S. citizenship, selective service registration for males born after 12/31/1959, and submission of the most recent SF-50. Qualifications include at least one year of specialized experience in areas like calendar management, travel, budget, property or space management, arranging meetings, reviewing correspondence, composing letters, maintaining files, and analyzing administrative processes. The position is temporary, not eligible for remote work, and may be extended, terminated, or made permanent without further competition. The Department of Transportation values diversity and a culture of belonging.

International Economist

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This job posting is for an International Economist position at the Departmental Offices, International Affairs. The role involves providing professional economic analysis at a critical sensitive security level. Key requirements include U.S. Citizenship, successful completion of a background investigation, and compliance with federal ethics laws. Specialized experience is required, ranging from GS-11 to GS-14 levels, involving macroeconomic or financial analysis, policy formulation, and consensus building. The position offers competitive benefits, including telework opportunities, flexible schedules, and a comprehensive retirement program.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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