Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Wire Communications Cable Splicing Inspector

Company: Department of the Army - U.S. Army Cyber Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Dec 06, 2024

This is a Direct Hire Authority (DHA) solicitation for a Wire Communications Cable Splicing Inspector position with the 7th Signal Command, 106th Signal Brigade at Joint Base Lewis-McChord, Washington. The role involves troubleshooting telephone equipment, using various tools, and working in diverse conditions. Minimum qualifications include experience in common troubleshooting, lifting up to 100 lbs, and obtaining a Secret security clearance. The position requires a medical examination, a Washington State CDL within 6 months, and drug testing due to CDL requirement. No educational qualification is needed. The role is designated 'Mission Essential' and requires full commitment during emergencies.

IT Specialist/Associate Director (Infrastructure and Operations), MCC-2210-4A/3B

Company: Other Agencies and Independent Organizations - Millennium Challenge Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text describes a job position in the Information Technology Division of the Department of Finance and Administration (A&F) at the Millennium Challenge Corporation (MCC). The position, advertised as GS-13/14, falls under pay band 4A/3B. It requires a federal security clearance and may involve travel and drug testing. Qualifications include specialized experience in defining technical requirements for network and server infrastructure, coordinating operations, and working with vendors. The salary is determined by experience, skill set, and MCC's pay range. The position may be filled via reassignment, change to lower level, transfer, appointment, or reinstatement.

Air Conditioning Equipment Mechanic

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 06, 2024

The position is based in Tacoma, Washington, a city known for its diverse culture, scenic beauty, and world-class amenities. Tacoma is situated between Seattle and Olympia, with Commencement Bay and Mount Rainier providing stunning views. The city offers a mild climate and a variety of outdoor activities. The job requires a valid state driver's license, ability to lift up to 75 lbs., and EPA universal refrigerant certification. No specific length of training or experience is required, but candidates must demonstrate the necessary skills and knowledge to perform the work of an Air Conditioning Equipment Mechanic. The role involves troubleshooting, interpreting instructions, and using tools and equipment. Physical effort is required, including stooping, stretching, bending, and kneeling for extended periods. Working conditions can be challenging, with exposure to extreme temperatures, electrical current, and cleaning chemicals. The job offers a comprehensive benefits package as part of a U.S. government career.

Practical Nurse

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 06, 2024

This job posting is for a Family Medicine position at the Allen Soldier Centered Medical Home in Tacoma, Washington. The role requires a current license to practice as a practical or vocational nurse, and one year of nursing experience. Additional requirements include passing a background check, seasonal influenza vaccinations, random drug testing, and obtaining BLS certification. The position is mission-essential and requires direct deposit of pay, but does not cover PCS costs.

Registered Nurse - Acute Care (Inpatient)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Dec 06, 2024

The VA Puget Sound Healthcare System is recruiting for a Registered Nurse position at the Seattle VA Medical Center's Acute Care Inpatient unit. The role offers benefits like the Education Debt Reduction Program (EDRP). Requirements include U.S. citizenship, passing a background check, and mandatory vaccinations for COVID-19 and seasonal influenza. Qualifications necessitate English proficiency, a nursing degree from an accredited school, and current nursing registration.

Registered Nurse - Cancer Care Clinic

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Dec 06, 2024

The Hematology Oncology Registered Nurse role involves delivering both direct and indirect nursing care to oncology patients and their families, collaborating with an interdisciplinary team to achieve desired patient outcomes. The position requires U.S. citizenship, passing a pre-employment physical examination, and participation in vaccination programs. Qualifications include a graduate of a school of professional nursing, current registration as a graduate professional nurse, and meeting specific grade determinations based on scope, education, and dimensions of practice. Preferred experience includes a BSN, chemotherapy/immunotherapy experience, and oncology nursing certifications. The role involves heavy lifting, straight pulling, pushing, reaching, and standing for extended periods.

Registered Nurse - Patient Access Nurse Coordinator

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Dec 06, 2024

The text describes a Nurse position at the U.S. Department of Veterans Affairs (VA), detailing job responsibilities, qualifications, and requirements. The role involves delivering patient care, administering medications, and coordinating care. The position requires U.S. citizenship, passing a drug test, and meeting specific educational and registration criteria. Preferred experience includes a Bachelor of Science in Nursing, at least 3 years of inpatient acute care experience, and case management or discharge planning experience. The role involves physical demands such as heavy lifting and prolonged standing. The position is in the Excepted Service and does not offer competitive status. VA encourages persons with disabilities to apply and requires COVID-19 vaccination for health care personnel.

Program Analyst

Company: Other Agencies and Independent Organizations - Office of Personnel Management

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text describes a job opportunity for a Program Analyst at the GS-0343-14 level in the CFO Financial Operations Management, Office of Personnel Management. The role involves ensuring consistency in planning, budgeting, managing, developing, and controlling financial projects and systems. Key responsibilities include working with customers to identify systems requirements, providing feedback to stakeholders, and evaluating performance metrics. The position requires one year of specialized experience at the GS-14 level. U.S. citizenship is mandatory, and males born after 12-31-59 must be registered or exempt from Selective Service. The role is eligible for inclusion in the bargaining unit represented by the American Federation of Government Employees (AFGE) Local 32. A comprehensive benefits package is offered to federal employees.

Paralegal Specialist

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 06, 2024

The Architect of the Capitol (AOC) is seeking an experienced Paralegal Specialist for the Office of General Counsel (OGC). The role involves legal research, writing, and support for employment and business law matters. Requirements include U.S. citizenship, passing a drug test, and meeting OPM's qualification standards. Specialized experience includes drafting legal documents, litigation support, and case management. Veterans and those with graduate degrees are encouraged to apply. The AOC offers comprehensive benefits, including health insurance, retirement plans, and training opportunities.

Furniture Specialist (CAD Operator/Installer)

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The job posting is for a Furniture Specialist (CAD Operator/Installer) position in the Project Management Branch, Facilities Services, Treasury Operations, Assistant Secretary for Management/CFO, Departmental Offices. The role involves prioritizing and developing solutions for large-scale projects, ensuring communication and coordination among various parties, and managing project planning including design, scheduling, logistics, building code compliance, and cost analysis. Key requirements include U.S. citizenship, a background investigation, and compliance with federal ethics laws. The position offers competitive benefits, opportunities for advancement, and flexible work schedules.

Procurement Analyst, MC-1102-4A

Company: Other Agencies and Independent Organizations - Millennium Challenge Corporation

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 06, 2024

The text describes a job position in the Department of Administration & Finance, Contracts & Grants Management Division at the Millennium Challenge Corporation (MCC). The position is equivalent to GS-13 but uses a pay banded system, specifically pay band 4A. The role requires a federal security clearance, potential domestic and international travel, and qualifications including mandatory training, a bachelor's degree with relevant coursework, and specific specialized experience in contracting or related fields. The position may be filled under Direct-Hire Authority, and salary is determined by experience, education, and availability of funds. Benefits include a comprehensive package, and eligibility depends on the type of position.

Health Technician

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 06, 2024

This job posting is for a position at the Department of Health Agency, Army Health Clinic, Family Medicine Service in Tacoma, Washington. It's a Direct Hire Solicitation requiring various screenings, a Personnel Security Investigation, pre-employment and annual physical examinations, Basic Life Support training certification, and immunizations. The role involves direct contact with children under 18 and is an Inclement Weather Essential position. Qualifications include specialized experience in taking and recording vital signs, using electronic health record systems, and scheduling appointments, or a relevant bachelor's degree. The position may require a one-year trial period, direct deposit, and is subject to Department of Defense referral system for displaced employees.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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