Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Senior Level Appellate Counsel (False Claims Act)

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The U.S. Department of Justice's Civil Division is recruiting for a Senior Level Appellate Counsel (False Claims Act) position in its Appellate Staff. The role requires a J.D. degree, active bar membership, and extensive experience in Federal law, particularly the False Claims Act. Applicants must demonstrate proficiency in handling complex appellate cases and solving intricate problems under tight court deadlines. The position necessitates a final Sensitive Compartmented Information Clearance, passing a drug test, and completion of a 14-month temporary appointment pending background check adjudication. U.S. Citizenship is mandatory, and Selective Service registration is required for males born after December 31, 1959.

Staff Engineer, Legal Engineering [REMOTE]

Company: GEICO

Location: Washington DC

Posted Dec 06, 2024

The job posting is for a Staff Engineer position in the Legal Technology organization of GEICO. The candidate will be responsible for building and maintaining enterprise legal solutions, contributing to the strategy and architecture of the technology stack, and working closely with the Legal Department to manage and create new programs and direction. The role also involves presenting a vision and strategic recommendations, providing mentorship, and championing engineering quality. The candidate should have proven experience in a technology leadership role supporting legal risk, compliance, or similar teams, and knowledge of cloud computing technologies, security best practices, and compliance standards.

Software Engineering Architect - Control Plane

Company: Kyndryl

Location: Washington DC

Posted Dec 06, 2024

The text describes a job posting for a Senior Architect position at Kyndryl, a company that provides technology services. The role involves leading projects that introduce significant architectural changes, working with the Director of Engineering and Principal Engineers to identify and drive the overall architecture roadmap, and collaborating with other teams to address business opportunities and improve the platform. The company values diversity, inclusion, and employee wellbeing, offering benefits, learning programs, and volunteering opportunities.

Staff Engineer - Distributed Caching – Hybrid-Cloud (REMOTE)

Company: GEICO

Location: Washington DC

Posted Dec 06, 2024

GEICO is seeking an experienced Staff Engineer to build and improve their hybrid cloud environment, with a focus on Distributed Caching Service RedisValkey. The ideal candidate should have deep technical expertise in backend systems, open-source software, and large-scale systems. The position involves writing and testing code, participating in design reviews, reviewing code, contributing to documentation, and collaborating with various teams. The annual salary range is $11500000 - $23000000.

Contract Specialist

Company: Department of Justice - Office of Justice Programs

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This job position is within the U.S. Department of Justice (DOJ), Office of Justice Programs (OJP), Office of Administration (OA), Acquisition Management Division (AMD). The DOJ's mission is to uphold the rule of law, ensure safety, and protect civil rights. OJP aims to create safe, just, and engaged communities. The role requires U.S. citizenship, background check, direct deposit, Selective Service registration, pre-employment drug test, and a probationary period. Qualifications include a bachelor's degree or equivalent experience in fields like accounting, business, finance, law, etc. Specialized experience involves supporting procurement tasks, creating contractual language, aiding in system acquisition, negotiating with vendors, interpreting laws and regulations, and establishing acquisition milestones. The position offers telework, flexible schedules, recruitment and relocation incentives, and is located in Washington D.C.

Sales Operations Associate

Company: Arrow Electronics, Inc.

Location: Washington DC

Posted Dec 06, 2024

The job description for a Sales Operations Associate at Arrow Electronics is for a self-starter who can establish and maintain strong customer, supplier, and internal relationships. The role involves providing professional responses, managing customer and supplier visits, researching and disseminating information, evaluating opportunities, and driving the transfer of materials and liabilities. The company looks for candidates with a 4-year degree and 1+ years of experience, as well as superior adaptability, problem-solving skills, and a strong work ethic. The work arrangement is hybrid, with 23 days in the office and 23 days working from home. The company offers competitive financial compensation, benefits, and growth opportunities.

Assistant Director of Controls

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 06, 2024

The Architect of the Capitol, Office of the Chief Engineer is seeking a professional to supervise staff in the Controls Division. Responsibilities include facility documentation, cost estimating, safety programming, project management, and more. Candidates must pass a drug test, meet educational requirements (Bachelor's degree in engineering or architecture), and have specialized experience. Veterans and those with disabilities are encouraged to apply. The position offers a comprehensive benefits package including health insurance, retirement system, and training opportunities.

Executive Assistant

Company: Hogan Lovells

Location: Washington DC

Posted Dec 06, 2024

The Executive Assistant position at Hogan Lovells requires a highly experienced and detail-oriented professional with strong communication skills and the ability to handle confidential matters. The ideal candidate is personable, enthusiastic, proactive, creative, and thrives in a fast-paced environment. They will serve as the key point of contact for the Office of the General Counsel and perform a variety of legal and administrative tasks, including maintaining advanced knowledge of the firm's practice areas and clients. The job requires exceptional confidentiality, time management, and organizational skills. The position offers a competitive salary range and benefits.

Food Service Worker

Company: Department of the Navy - Commander, Navy Installations

Location: Everett, Washington Everett, Washington

Posted Dec 06, 2024

The job description involves preparing and baking various pizzas and other food items, including grilling hamburgers, hot dogs, and sandwiches. The incumbent must be able to sustain considerable physical effort, such as walking, standing, bending, stooping, and lifting up to 40 pounds. They must also be 18 years or older, pass an E-Verify check, and obtain necessary security clearance. The role requires knowledge of food handling, hygiene, safe work procedures, and recipe construction. Strong communication skills in English are essential. The position involves working nights, weekends, and holidays.

Public Affairs Specialist (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Federal Railroad Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This job posting is for a position in the Office of Public Affairs within the Federal Railroad Administration (FRA) in Washington, DC. The role involves writing materials, developing relationships with media and stakeholders, and gathering/interpreting data for public affairs strategies. Qualifications include specialized experience or education. No education requirement for GS-12 and above. The position offers a comprehensive benefits package. Prohibited from holding railroad stock.

CROP ASSESSMENT SPECIALIST

Company: Department of Agriculture - Foreign Agricultural Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The U.S. Department of Agriculture (USDA) offers leadership in food and agriculture, guided by public policy and scientific research. The USDA's Foreign Agricultural Service (FAS) promotes U.S. agricultural products globally, enhances market access, and provides food aid. The agency seeks U.S. Citizens or Nationals for roles requiring a Secret clearance. Qualifications include specialized experience or education in agronomy, plant science, or related fields, with increasing complexity at higher GS levels. Transcripts are required for education-based qualification. Federal benefits are comprehensive, including health insurance, retirement plans, and paid time off.

Senior Account Executive

Company: Genesys

Location: Washington DC

Posted Dec 06, 2024

Genesys is a company that empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. They offer a cloud-based experience orchestration platform, Genesys Cloud, which enables organizations to accelerate growth by delivering empathetic, personalized experiences at scale. The company values empathy, cultivation of collaboration, and independence, offering great benefits and perks to its employees. The Senior Account Executive role is responsible for driving revenue growth, solving customer needs, and managing sales opportunities. The company offers competitive benefits and compensation, including medical, dental, and vision insurance, paid parental leave, and a 401k matching program.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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