Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

EXECUTIVE DIRECTOR, DEVELOPMENT & NEW CONSTRUCTION SUBMARINES PEO ATTACK SUBMARINES

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 06, 2024

The text describes a job opportunity for the position of Executive Director, Development and New Construction Submarines for Program Executive Office, Attack Submarines (PEO SSN). The role is part of the Senior Executive Service (SES), an elite group of top government leaders. The job involves leading change, leading people, being results-driven, having business acumen, and building coalitions. Mandatory technical qualifications include expert knowledge in naval architecture, systems engineering, and Open Architecture, as well as extensive experience in military systems acquisition management. The role requires US citizenship, security clearance, and successful completion of a pre-employment drug test.

Deputy Senior Acquisition Executive

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text outlines the core values of an agency, which include teamwork, integrity, excellence, and service. It emphasizes the importance of U.S. citizenship, thorough background investigations, and drug tests for potential employees. The position is a Defense Intelligence Senior Level (DISL) role, requiring a Top Secret clearance and mandatory drug testing. The role involves a probationary period and potential worldwide deployment. The agency adheres to merit selection principles and non-discrimination policies. Federal benefits are offered, including a comprehensive package designed to make a federal career rewarding.

Contract Specialist

Company: Department of Justice - Office of Justice Programs

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This job posting is for a position in the U.S. Department of Justice (DOJ), Office of Justice Programs (OJP), Office of Administration (OA), Acquisition Management Division (AMD). The role requires U.S. citizenship, background investigation, and Direct Deposit for federal payments. It involves pre-employment drug testing and a 1-year probationary period. The position requires a FAC-C (Professional) certification and at least 4 years of experience in contracting or related positions. A bachelor's degree with relevant coursework is also required. Specialized experience of at least 1 year at the GS-12 level is necessary. The role offers opportunities for telework, flexible schedules, and relocation incentives. It's located in Washington, D.C., with a requirement to physically report to the OJP office at least four days per bi-weekly pay period.

Sr. DevOps Manager

Company: Fluence

Location: Washington DC

Posted Dec 06, 2024

The position involves leading global teams in the development, implementation, and maintenance of critical business systems such as Salesforce, NetSuite, Incorta, Workato, and Windchill. The ideal candidate should have a strong foundation in software development, experience in Agile environments, and be familiar with tools like JIRA, Gearset, and GitHub. The role also requires experience in iPaas solutions and a working knowledge of master data management. Fluence offers unlimited PTO, medical dental vision life and pet insurance, generous 401K match, annual bonus incentive, and a focus on energy sustainability and inclusion.

Nurse

Company: Other Agencies and Independent Organizations - Armed Forces Retirement Home

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text describes a job position at the Armed Forces Retirement Home (AFRH), Healthcare Services. The role involves providing professional acute and rehabilitation/restorative nursing to geriatric residents with chronic diseases. Key requirements include one year of experience in patient assessment, care plan development, medication administration, and communication with patients, families, and medical staff. Alternatively, a PhD or equivalent doctoral degree from a professional nursing educational program is acceptable. Long-term care experience and interaction with geriatric patients are highly desired. The position requires a current, active, full, and unrestricted nursing license. Benefits include competitive salaries, bonuses, incentive awards, paid holidays, sick leave, vacation time, health insurance, retirement program, and employer-matching contributions.

RN Case Manager Liaison Nurse (Inpatient Discharge Planning) - 0.6 FTE Capitol Hill/Seattle WA 5K Hiring Incentive

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Dec 06, 2024

The role is for a Registered Nurse (RN) Case Manager/Liaison Nurse at Capitol Hill Medical Center in Seattle, offering a $5,000 sign-on bonus. The position involves discharge planning for Kaiser Foundation Health Plan of Washington patients, working in two settings on a rotating schedule, including weekends and holidays. The primary responsibility is to ensure optimal patient health care outcomes and appropriate resource utilization. The RN will collaborate with various teams to establish a care plan, act as a liaison across care continuum, and provide feedback on service quality. Essential responsibilities include assessing patients, developing patient-centered plans, coordinating interventions, and monitoring progress against goals.

Security Specialist

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 06, 2024

The Architect of the Capitol (AOC) is seeking a Security Specialist in the Office of the Chief Security Officer (OCSO). The role involves a variety of security tasks to gain experience in resilience and security programs. The position requires a Top Secret Security clearance and specialized experience. Qualifications include a bachelor's degree and relevant experience, or a master's degree, or equivalent graduate education. Veterans' preference is given. The role is part of a Drug-Free Workplace and E-Verify participant. The Architect of the Capitol is an Equal Opportunity Employer.

MANAGEMENT ANALYST OPERATIONS SPECIALIST

Company: Department of the Navy - Secretary of the Navy Offices (SECNAV)

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 06, 2024

This is a public notice for anticipated vacancies for a MANAGEMENT ANALYST OPERATIONS SPECIALIST role in the Navy's Research, Development, & Acquisition Navy International Programs Office. Applicants must be U.S. citizens, suitable for federal employment, and participate in direct deposit. They must also pass E-Verify, obtain security clearance, and complete ethics orientation. The role requires knowledge of Foreign Military Sales policies, DON management information systems, and effective communication skills. The position may involve travel and is covered under the Defense Acquisition Workforce Improvement Act. It's part of the Department of Defense Civilian Acquisition Workforce Personnel Demonstration Project.

DEPUTY DIRECTOR FOR CORPORATE OPERATIONS

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 06, 2024

The text is a public notice flyer for two Deputy Director positions within NAVSEA Total Force & Corporate Operations. These roles report directly to the Deputy Commander for Total Force & Corporate Operations, one for Total Force Management and the other for Corporate Operations. Interested candidates must follow the 'How to Apply' section. Requirements include US citizenship, federal employment suitability, direct deposit, E-Verify, Selective Service registration for males born after 12-31-59, security clearance, potential travel, and adherence to ethical conduct principles. Specialized experience is needed, involving managing complex corporate operations and programs. No educational requirement is specified.

Intelligence Analyst - FMV

Company: BAE Systems, Inc.

Location: Washington DC

Posted Dec 06, 2024

The Full Motion Video FMV Analyst positions at BAE Systems offer hands-on training, advanced skills certification, and potential rapid job promotion. The team supports critical missions, nation-building, and counterterrorism efforts. The role involves learning FMV tradecraft, producing imagery-derived graphic products, and compiling intelligence materials for high-level government personnel.

Supervisory Grants Management Specialist

Company: Department of Justice - Office of Justice Programs

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The U.S. Department of Justice, Office of Justice Programs (OJP), Bureau of Justice Assistance (BJA), Policy Office (PO) is seeking a candidate for a position focused on criminal justice and forensic grant programs. The role involves developing and reviewing grant materials, providing expert guidance, and ensuring proposed DNA analysis techniques meet required standards. Specialized experience of at least one year at GS-13 level is required. The position is non-sensitive, moderate risk, and offers a comprehensive benefits package. The duty station is Washington, D.C., with a requirement to physically report to the OJP office at least four days per bi-weekly pay period.

Fire Protection Engineer

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 06, 2024

The Architect of the Capitol (AOC) is seeking a Fire Protection Engineer for the Superintendent, Library Buildings and Grounds (LBG). The role involves overseeing fire protection systems, planning, design, construction, modification, operation, and maintenance. Candidates must pass a drug test, meet specialized experience requirements, and have a professional engineering degree or equivalent. Veterans and those with disabilities are encouraged to apply. Benefits include health insurance, retirement system, paid leave, and more.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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