Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Senior Advisor for Single Family Housing

Company: Department of Housing and Urban Development - Assistant Secretary for Housing-Federal Housing Commissioner

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 06, 2024

HUD is recruiting for positions offering competitive compensation and diverse career development opportunities. The role involves gaining insight into federal housing policy and community development. U.S. citizenship, security clearance, and direct deposit for federal payments are required. Applicants must have one year of specialized experience equivalent to GS-15, with mandatory technical qualifications in single-family real estate and mortgage lending programs, internal collaboration, and interaction with industry officials.

Senior Finance Manager, Indirect Budget

Company: CIPE

Location: Washington DC

Posted Dec 06, 2024

The text describes a job posting for a Senior Finance Manager at the Center for International Private Enterprise (CIPE). The position is based in Washington DC and involves managing the annual administrative budget process, monthly departmental reporting, and analysis. The candidate should have a Bachelor's degree in accounting or finance, at least 5 years of work experience in nonprofit finance, and knowledge of GAAP, Federal Cost Principles, and NICRA negotiations. The salary range is $110,000-$125,000, and benefits include competitive benefits, employee events, and a salary competitive with other international NGOs. CIPE is an Equal Opportunity Employer.

Medical Instrument Technician (EKG)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Dec 06, 2024

The job posting is for a Medical Instrument Technician position at the VA Puget Sound Health Care System in Seattle. The role involves cardiac telemetry and oximetry monitoring for inpatients. Requirements include U.S. citizenship, English proficiency, and possibly a background/security investigation. No specific educational requirements are mentioned, but experience or education can be substituted for each other. Certain certifications are desirable, especially at higher levels. The position involves heavy lifting and working with hands in water. The full performance level is GS-7, but the actual grade at which an applicant may be selected is in the range of GS-4 to GS-7. Vaccination against COVID-19 is mandatory for selected applicants.

Maintenance Mechanic (General Maintenance Mechanic)

Company: Department of Justice - Justice, Bureau of Prisons/Federal Prison System

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text describes a position within the Department of Justice that focuses on preparing individuals for successful reentry into communities, emphasizing a humane and secure environment. The workforce is described as highly skilled, diverse, and innovative, fostering safety and security. The role requires U.S. citizenship and completion of various investigations and interviews. The Department of Justice is committed to fostering a diverse and inclusive work environment, welcoming applicants from various backgrounds.

Supervisory Program Specialist (CYS) NF-03

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Dec 06, 2024

This job posting is for a Regular Full-Time position at Clarkmoor Child Development Center on Joint Base Lewis-McChord, Washington. The role requires a bachelor's degree or higher in a relevant field such as child development, early childhood education, or special education. Candidates must have experience supervising caregivers, managing classrooms, and implementing structured curricula. They should also possess strong verbal communication skills. The position offers NAF benefits and leave accrual, but requires a one-year probationary period and may involve irregular hours, including evenings and weekends. Applicants must complete pre-employment checks, including a Child Care Tier 1 background investigation and Crime Control Act compliance. U.S. Citizens and eligible non-citizens within the local commuting area are encouraged to apply.

Utility Systems Repairer-Operator

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text describes a job opening for a Utility Systems Repairer-Operator in the Justice Management Division, Facilities and Administrative Services Staff (FASS), Justice Building Services Staff. The role involves operations, maintenance, repair, preservation, alteration, furnishing, equipment, and custody of the Robert F. Kennedy, Main Justice Building. The position requires U.S. citizenship, a pre-employment security investigation, potential drug screening, and a one-year probationary period. The role involves physical labor, including lifting objects up to 50 pounds, and exposure to various weather conditions. No specific length of training or experience is required, but applicants must demonstrate sufficient knowledge, skills, and abilities. The position is included in the bargaining unit of JMD American Federation of State, County and Municipal Employees (AFSCME) - Local 1192.

Lead Engineer

Company: B.F. Saul Company

Location: Washington DC

Posted Dec 06, 2024

B F Saul Company is a successful privately owned real estate company with a commitment to exacting standards and market knowledge. The Office and Industrial Leasing Division markets and leases over three million square feet of office and flex properties, with a diversified portfolio of office and flex properties. The Lead Engineer is responsible for performing all necessary functions in the operation, preventive maintenance, and repairs of buildings and equipment. The job requires effective communication, knowledge of small tools and safe handling practices, ability to work with little or no supervision, and knowledge of emergency situations and equipment breakdown malfunction or failure. The company promotes diversity and equality and offers a total compensation package including healthcare benefits, a 401k plan, short-term and long-term disability coverage, basic life insurance, commission incentives, and more.

HR Generalist

Company: Pure Integration

Location: Washington DC

Posted Dec 06, 2024

pureIntegration is a technology consulting firm with 20+ years of experience servicing Fortune 100 clients, headquartered in the DC area. They serve clients in the fastest growing industry of communications media and entertainment. They are looking for a Human Resources Generalist to join their team, with a full-time in-office onsite 5 days a week position. The annual base salary is $70,000-$90,000, with candidates being paid within this range based on their work experience and skills. The job involves onboarding and offboarding, customer service, resource management, and department support. Qualifications include a Bachelor's degree in Human Resources or a related field, 35 years of progressive experience in Human Resources, and strong MS Office skills.

Motor Vehicle Operator

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This is a Direct Hire Authority solicitation for a Motor Vehicle Operator position at the U.S. Army Corps of Engineers Logistics Activity, Humphreys Engineer Center Support Activity (HECSA), GAO Support. The role involves operating a motor vehicle, delivering passengers and cargo, and preparing vehicle reports. Qualifications include a valid state driver's license, ability to meet physical effort requirements, and knowledge of traffic laws. The position requires a pre-employment drug test, medical examination, and may involve long or irregular hours. U.S. citizenship is required, and a one-year trial period may be necessary. Benefits include a comprehensive package designed to make a federal career rewarding.

Program Analyst (Human Factors Engineer)

Company: Department of Homeland Security - U.S. Coast Guard

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This job posting is for a GS-0343-12/13 Program Analyst (Human Factors Engineer) position in the Department of Homeland Security, U.S. Coast Guard, HUMAN SYSTEMS INTEGRATION. It's a term appointment not exceeding 12/31/2027. The role requires U.S. citizenship or nationality, registration or exemption from Selective Service, and a Non-Critical Sensitive check. The position is a Bargaining Unit position. Qualifications include at least one year of specialized experience equivalent to GS-11 for GS-12, and GS-12 for GS-13. Specialized experience must include gathering information, analyzing issues, and developing recommendations, assisting with evaluation planning, and recognizing safety hazard problems.

Physician Assistant

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 06, 2024

This job posting is for a Direct Hire Authority position at Madigan Army Medical Center's Department of Emergency Medicine in Tacoma, WA. The role requires a certified physician assistant with at least one year of experience in an emergency clinic setting. The position involves working with children and youth, irregular hours, and mandatory immunizations including Hepatitis B. Other requirements include ACLS and BLS certifications, ability to work in severe weather, and non-privileged professional credential acquisition.

Assistant General Manager - Reston

Company: Call Your Mother Deli

Location: Washington DC

Posted Dec 06, 2024

Call Your Mother is a neighborhood bagel shop and deli in the DC area and Denver, CO, looking for new team members with positive attitudes and an eagerness to learn. They are hiring an Assistant General Manager for their NEW Reston location, who will support the GM in overseeing the shop, managing kitchen operations, front of house service, and more. The AGM should be guest and team-focused, a quick thinker, a problem solver, a skilled communicator, and a motivator. A day in the life of a CYM AGM includes overseeing daily operations, solving problems, managing and leading team members, and supporting high operational standards. The company values hospitality, passion for the guest experience, and a hand-on managing style. They offer competitive salaries, benefits, and opportunities for growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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