Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

PROGRAM ANALYST

Company: Department of the Navy - STRATEGIC SYSTEMS PROGRAMS (SSP)

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow the 'How to Apply' section. There may or may not be actual vacancies filled. No notice of result letters will be sent. Requirements include US Citizenship, federal employment suitability, direct deposit, E-Verify, and potential security clearance. The position may require travel and is a Nuclear Deterrent Mission role. Applicants must have at least one year of specialized experience in acquisition process evaluation. No education qualification is required. The position is covered by the Department of Defense Priority Placement Program.

Program Officer (Energy), MC-301-4B/Senior Program Officer (Energy), MC-301-4A

Company: Other Agencies and Independent Organizations - Millennium Challenge Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This job posting is for a position in the Infrastructure, Environment and Private Sector (IEPS) Division of the Millennium Challenge Corporation (MCC). The role falls under pay band 4b/4a, equivalent to GS-12/13. The position requires a federal security clearance and may involve travel. Specialized experience in electric utility operations, energy sector infrastructure, and project management is necessary. French language skills and PMI certification are highly desirable. The position offers a comprehensive benefits package and potential for promotion, but salary is subject to experience and budget availability.

Senior Advisor to the Treasurer

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This role is for a Senior Advisor to the Treasurer, acting as a key liaison with U.S Mint, Bureau of Engraving and Printing, and the Federal Reserve. Responsibilities include advising on currency production and security matters. The position requires a probationary period, a Top-Secret clearance, and U.S. citizenship. Mandatory technical competencies include leading policy initiatives and having a deep understanding of currency policy and operations.

Translator

Company: Department of State - Department of State - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The job is in the Translating Division of the Romance Branch, Office of Language Services, Bureau of Administration. The division prepares diplomatic translations in numerous language combinations, including English and French. The role requires U.S. citizenship, a Top Secret security clearance, and the ability to pass a Language Proficiency Test. Applicants must have 1 year of specialized experience in translation, interpreting, or related work, with proficiency in English and French. They must also be able to use computer-assisted translation tools. The position involves translating from English into French and vice versa, reviewing translations for accuracy, and researching terminology.

Senior Survival Factors Investigator

Company: Other Agencies and Independent Organizations - National Transportation Safety Board

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The National Transportation Safety Board (NTSB) has extended the closing date for a Senior Survival Factors Investigator position to December 11, 2024. The role involves leading a team investigating civil aviation accident survival factors, developing and implementing investigation plans, and using data to determine investigation scope. The position requires one year of specialized experience equivalent to at least the GS-13 grade level in the Federal service. The NTSB offers a comprehensive benefits package including paid vacation, sick leave, holidays, and work-life amenities. However, telework is not authorized for this position.

Associate Director/Director (Energy), MC-301-3b/3a

Company: Other Agencies and Independent Organizations - Millennium Challenge Corporation

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 06, 2024

The text describes a job position in the Division of Infrastructure, Environment and Private Sector, Department of Compact Operations (DCO), Millennium Challenge Corporation (MCC). The position is equivalent to GS-14/15 and is pay band 3b/3a. It requires U.S. citizenship, a federal security clearance, and may involve domestic and international travel. Qualifications include specialized experience in energy sector infrastructure or reform projects. French proficiency is highly desirable. The position may offer a recruitment/relocation bonus and has potential for promotion. Federal benefits are available.

LOGISTICS MANAGEMENT SPECIALIST

Company: Department of the Navy - U.S. Pacific Fleet

Location: Bangor, Washington Bangor, Washington

Posted Dec 06, 2024

This is a re-advertisement for the Refit Manager position at Trident Refit Facility (TRF) in Bangor, WA. The role involves coordinating advanced refit planning for Submersible Ship Ballistic Nuclear (SSBN) Submarines. Applicants who previously applied must re-apply. The position requires US citizenship, suitability for federal employment, participation in direct deposit, and successful completion of E-Verify. Specialized experience is required for GS-12 and GS-11 levels. Education can be substituted for experience under certain conditions. The position offers comprehensive benefits and may require overtime, nights, weekends, and holidays. Desired skills include experience with SSBN maintenance, data analysis with Excel, attention to detail, and strong communication skills.

Gallery Support Specialist

Company: Other Agencies and Independent Organizations - National Gallery of Art

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text describes a job opening in the Office of the Chief Librarian at the Library Division, which consists of three departments. The role involves administrative and technical duties, requiring U.S. citizenship, e-Verify participation, and Selective Service registration for males. Candidates must have specialized experience at a GS-7 level, including procurement and financial analysis. Essential skills include organization, problem-solving, communication, and proficiency in Microsoft Office software. Knowledge of contracting processes in academic or government institutions is also required. The position may involve planning and implementing administrative projects in an art museum library.

Civil Engineer

Company: Department of the Army - United States Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Dec 06, 2024

This text provides information about a Direct Hire Authority (DHA) solicitation for STEM positions and cyber security roles at the U.S. Army IMCOM, Joint Base Lewis-McChord, WA. The position is within the Directorate of Public Works and requires a Bachelor's degree in engineering or equivalent experience. Specialized experience or a Ph.D. in a relevant field is needed. The role involves engineering work for facility repair, minor construction projects, and project management. Additional benefits and requirements for U.S. citizenship, background check, and trial period are mentioned.

CYP Lead

Company: Department of the Navy - Commander, Navy Installations

Location: Everett, Washington Everett, Washington

Posted Dec 06, 2024

Navy Child and Youth Programs (CYP) provides high-quality early care and youth services in various environments. The Youth Director manages a comprehensive youth program, overseeing compliance, fiscal, and programming responsibilities. Employees must pass background checks, physicals, and immunization requirements. Qualifications include knowledge of child development, military regulations, and facility management. A Master's degree or higher in a related field is preferred, or a Bachelor's degree with relevant experience. The role involves supervising staff, communicating effectively, and handling emergencies.

Health Technician (Surgical)

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Dec 06, 2024

This job posting is for a Direct Hire position at the Operating Rooms at Madigan Army Medical Center in JBLM, WA. The role involves assisting with the assembly of surgical equipment, preparing supplies for specific procedures, and sterilizing instruments. Specialized experience of one year or a related graduate degree is required. Other requirements include a valid driver's license, BLS certification, and the ability to lift up to 40 pounds. The position may involve shift work, irregular hours, and a trial period. A comprehensive benefits package is offered.

Training Specialist

Company: Other Agencies and Independent Organizations - National Transportation Safety Board

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This text outlines the requirements and qualifications for a U.S. government position. The role is open to U.S. citizens, status candidates, veterans, and certain land management eligibles. Applicants must pass a background check, register for Selective Service (males born after 12/31/59), and complete an online assessment. They must also have a degree in education or a relevant field, or equivalent experience. Specialized experience is required at GS-12 or GS-13 levels, involving training program development and instructional advising. The position offers a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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