Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Supervisory Administrative Officer

Company: Other Agencies and Independent Organizations - Election Assistance Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The Supervisory Administrative Officer (AO) role involves overseeing administrative, logistical, and support services for EAC's operations, ensuring compliance with USG regulations and EAC policies. The position requires US citizenship, a one-year probationary period, and office presence 4-5 days a week. Qualifications include general competencies like interpersonal effectiveness, communications, attention to detail, customer service, teamwork, and familiarity with federal regulations. Technical competencies involve expert knowledge of federal administration practices, travel regulations, analytical methodology, and software capabilities. Desired qualifications include federal service work experience.

ORDNANCE EQUIPMENT MECHANIC

Company: Department of the Air Force - Air National Guard Units

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Dec 06, 2024

The text describes a job opening for an Ordnance Equipment Mechanic in the Washington Air National Guard. The position is permanent, excepted service, and is located at the 141st Maintenance Squadron, Fairchild AFB, Washington. The role requires military grades E6-E7 and compatible military assignments 2W0X1. Applicants must be able to obtain and maintain the appropriate security clearance. The job involves repairing, rebuilding, and testing major subassemblies, and requires experience with precision measurement equipment and technical manuals. High school diploma or GED is required. The role may require working outside of normal hours and has environmental responsibilities. Military technicians are ineligible for certain bonuses and veteran's preference does not apply. The WA National Guard is an equal opportunity employer.

Police Officer (Uniformed Division) Counter Sniper

Company: Department of Homeland Security - U.S. Secret Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The Uniformed Division of the U.S. Secret Service is recruiting for a Police Officer position with a starting salary of $73,502. The role involves protecting facilities and venues for Secret Service protectees, requiring a commitment to honor, integrity, and excellence. Key requirements include U.S. citizenship, a valid driver's license, age between 20 and 37 (or 40 with veterans' preference), passing a drug test, and obtaining a Top-Secret Clearance. Applicants must also complete intensive and specialized training, pass a physical fitness assessment, and meet certain medical requirements. Preference is given to those with military or law enforcement experience, particularly in tactical operations or special operations units. The position offers a comprehensive benefits package and a recruitment incentive of up to $60,000.

INTERDISCIPLINARY

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Seattle, Washington Seattle, Washington

Posted Dec 06, 2024

This is a Direct Hire Authority (DHA) solicitation for a Program Manager, Project Manager, and Technical Manager position. The role involves providing project management services, planning, feasibility studies, design, and construction management for military and interagency programs. Qualifications include a degree in community planning, landscape architecture, architecture, or physical science, or a combination of education and experience. Specialized experience in managing federal construction projects is required. The position is part of the Construction, Engineering and Infrastructure Career Field and offers a comprehensive benefits package.

Attorney - Adviser

Company: Other Agencies and Independent Organizations - Environmental Protection Agency

Location: Seattle, Washington Seattle, Washington

Posted Dec 06, 2024

This job posting is for a legal position in Region 10, Office of Regional Counsel, Air, Toxics, RCRA, & Criminal Law Branch. The role involves working on matters under the Clean Air Act, EPCRA, TSCA, FIFRA, and RCRA. The position requires a J.D. or LL.M. degree, active bar membership, and at least one year of specialized experience. The role is office-centered, with potential for work-from-home and flexible schedules. The selected candidate must undergo a background investigation and may be required to complete a one-year trial period. The position offers a comprehensive benefits package including paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System.

Carpentry Worker

Company: Department of the Interior - National Park Service

Location: Marblemount, Washington Marblemount, Washington

Posted Dec 06, 2024

The text provides information about a job opening in an unspecified agency, with an anticipated entry on duty in May 2025. The role requires U.S. citizenship, a background investigation, and meeting the Selective Service Registration Act requirement for males. The position involves potential on-call work, including evenings, weekends, holidays, overtime, and shift work. Travel, transportation, and relocation expenses are not covered by the agency. Applicants must be at least 18 years old unless they meet certain alternative criteria. Qualifications include physical fitness, knowledge of technical practices, equipment assembly, measurement, layout, blueprint reading, tool usage, and material knowledge. Volunteer experience is considered. CTAP/ICTAP eligible individuals must meet specific criteria. No educational substitution is allowed for Wage Grade positions. The job is not suitable for telework except during emergencies. A comprehensive benefits package is offered to federal employees.

Government Information Specialist (FOIA Analyst)

Company: Department of Justice - Office of Justice Programs

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The U.S. Department of Justice (DOJ) is seeking a FOIA Analyst for the Office of Justice Programs (OJP), Office of the General Counsel. The role involves handling a full range of Freedom of Information Act (FOIA) and Privacy Act (PA) requests, responses, and related compliance matters. U.S. Citizenship is required, and the position requires a 1-year trial period. No specific education requirement is stated. The role is for a term of four years and may not be extended. The position is located in Washington, D.C., and requires at least four days of physical reporting to the OJP office per bi-weekly pay period.

Director of Administrative Programs

Company: Department of Labor - Occupational Safety and Health Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text describes a job opening in the U.S. Department of Labor (DOL), Occupational Safety and Health Administration (OSHA), Directorate of Administrative Programs (DAP). The position requires U.S. citizenship, completion of a one-year SES probationary period, and meeting Mandatory Technical Qualifications and Executive Core Qualifications. Applicants must have experience at a major management level, typically equivalent to GS-15 in the federal service. They must write narrative responses detailing accomplishments that satisfy each of the ECQs and MTQs. The role involves leading change, leading people, being results-driven, having business acumen, and building coalitions. No specific educational requirement is mentioned. The DOL values a diverse and inclusive work environment and all personnel must undergo a background investigation.

Visitor Services Assistant

Company: Department of the Interior - National Park Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text describes a job position for a Visitor Services Assistant in a park. The role involves providing information about permits and monitoring activities for compliance. The position is a Career-Seasonal appointment, offering benefits but not year-round work. Requirements include a background check, Selective Service registration, and a valid driver's license. The role may involve on-call work, evenings, weekends, holidays, overtime, and shift work. Qualifications include specialized experience or education, with options like a year of relevant experience, a bachelor's degree, or a combination of both. Volunteer experience is also considered. The role involves physical demands like standing or sitting for long periods, walking, climbing, and lifting, and can be mentally stressful due to high personal contact volume and task repetition.

Printing Plant Worker(Security Room)

Company: Legislative Branch - Government Publishing Office

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The Government Publishing Office (GPO) is seeking energetic, inventive individuals for a challenging yet rewarding career opportunity in Washington, D.C. The position involves providing innovative services for printing, publishing, storage, and distribution of digital content. Applicants must be U.S. citizens, pass a background check, and obtain a Suitability Security Clearance. The role requires prolonged standing and walking, moderate lifting up to 65 pounds, and the ability to perform tasks such as packing, labeling, loading, stacking, and inspecting printed materials. Qualified candidates will be referred based on established cut-off dates. The GPO offers a comprehensive benefits package and work-life balance initiatives, including a transit subsidy for commuters using public transportation.

Police Officer (Uniformed Division) Emergency Response Team

Company: Department of Homeland Security - U.S. Secret Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The Uniformed Division of the U.S. Secret Service is seeking applicants for a Police Officer position with a starting salary of $73,502. The role involves protecting facilities and venues for Secret Service protectees, requiring a commitment to honor, integrity, and excellence. Key requirements include U.S. citizenship, a valid driver's license, and age between 20 and 37 (or 40 with veterans' preference). Applicants must pass a drug test, firearm proficiency test, and complete intensive and specialized training. A Top-Secret Clearance is necessary, and visual and hearing standards must be met. Ideal candidates have military or law enforcement experience in tactical roles or special operations units. The application process includes multiple phases, including physical fitness assessments, interviews, and background checks.

Attorney - Adviser

Company: Other Agencies and Independent Organizations - Environmental Protection Agency

Location: Seattle, Washington Seattle, Washington

Posted Dec 06, 2024

This job posting is for a position in Region 10, Office of Regional Counsel, Land Law Branch of the Environmental Protection Agency (EPA). The role is office-based, with potential for work-from-home flexibilities. The position is high-risk and requires a background investigation. Candidates must be U.S. citizens, have a J.D. or LL.M. degree, be licensed to practice law, and be an active bar member. Qualified applicants must have at least one year of specialized experience in environmental law, specifically CERCLA or other relevant statutes. The role involves providing legal advice and policy recommendations. EPA values diversity, equity, and inclusion, and offers a comprehensive benefits package including student loan forgiveness under the Public Service Loan Forgiveness program.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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