Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Communications and Signal Processing Engineer, Engineering Specialist / Sr. Engineering Specialist

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 06, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, solving the hardest problems and providing unmatched technical expertise. They are an FFRDC operator, engaged across all aspects of space, delivering innovative solutions for defense, civil, and commercial customers. The Communication Technologies and Engineering Division represents disciplines of communications, networking, and PNT for space missions. The role of a Communications and Signal Processing Engineer involves supporting various initiatives, including algorithm development, analysis, modeling, simulation, prototyping, and IV&V of advanced communication and wideband collection systems. The position is 100 onsite in Chantilly, VA, with little to no teleworking available. The successful applicant may be assigned work as part of the technical matrix or support a customer program office.

Communications Engineer, Engineering Specialist / Sr. Engineering Specialist

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 06, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, solving the hardest problems and providing unmatched technical expertise. They are an FFRDC operator, engaged across all aspects of space, delivering innovative solutions for defense, civil, and commercial customers. The Communication Technologies and Engineering Division represents disciplines of communications, networking, and PNT for space missions, working with corporate and US Government customers to ensure robust and resilient communications.

Dental Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This job posting details a position eligible for the Education Debt Reduction Program (EDRP), offering reimbursement for student loans. The role requires U.S. citizenship, English proficiency, and various qualifications including experience or education in dental assisting. Certification in radiologic procedures is mandatory, and DANB certification is highly desirable. The position involves light physical tasks and requires standing, walking, and use of fingers. It's a non-competitive excepted service position, offering comprehensive federal benefits. Full vaccination against COVID-19 is mandatory for VHA health care personnel.

Medicaid Policy Analyst

Company: Other Agencies and Independent Organizations - Medicaid and CHIP Payment and Access Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 05, 2024

MACPAC, a non-partisan legislative branch agency, is recruiting for a Medicaid Payment and Financing Principal Analyst. The role requires expertise in Medicaid and CHIP policy analysis, research project design and execution, and effective communication. A bachelor's degree is required for an analyst position, while a graduate degree in related fields is necessary for senior and principal analyst roles. Salaries range from $80,000 to $160,000 based on experience and job level.

Clinical Psychologist

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 06, 2024

The text describes a job opening at the Defense Health Agency, Army Medical Center Madigan, specifically within the Traumatic Brain Injury Clinic and Intrepid Spirit Center, Physical Performance Service Line, located in Tacoma, Washington. This is a Direct Hire Solicitation. The role requires a Doctoral Degree in Clinical Psychology, one year of specialized experience in providing psychometric services and psychological assessments for traumatic brain injuries and PTSD, and a current, active, unrestricted clinical license to practice Psychology independently. The position is subject to various conditions including a suitability or fitness determination, background investigation, immunization screening, and a pre-employment physical examination. The role also involves potential severe weather conditions work and lifting up to 50 lbs.

Legislative Affairs Officer

Company: Judicial Branch - Administrative Office of the U.S. Courts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text describes the Legislative Affairs Officer position in the Office of Legislative Affairs (OLA). The OLA handles the Judiciary's legislative liaison activities with Congress, governmental entities, and private sector organizations. The role requires active bar membership, post J.D. experience, and specialized experience in Congress's political, administrative, and legislative processes. Applicants must also possess a law degree from an ABA-accredited law school. The position necessitates FBI fingerprint-based national criminal database check, public trust suitability check, and E-Verify employment verification. New employees must complete direct deposit setup and may undergo a trial period. Non-citizens must provide proof of work authorization.

Recreation Assistant (Fitness)

Company: Department of the Navy - Commander, Navy Installations

Location: Everett, Washington Everett, Washington

Posted Dec 05, 2024

The text describes a job opportunity within the Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC). The role, assigned to the Non-Appropriated Fund (NAF) Community Recreation, and Deployed Support Branch, involves providing fitness, recreation, lodging, and food and beverage programs for service members, families, retired military, and civilian employees. The position requires flexibility, including nights, weekends, and holidays. Essential qualifications include being a responsible individual with good communication skills, ability to handle cash transactions, and willingness to obtain CPR, First Aid, and AED training within 90 days of appointment. The job offers a comprehensive benefits package as part of a U.S. government career.

Director, Office of State and Local Finance

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text describes a job position for the Director of the Office of State and Local Finance (OSLF) in the Department of the Treasury. The role involves overseeing OSLF, coordinating research and policy on state, local, and territorial government finance issues, and managing a diverse staff. The position requires extensive knowledge in state and local government matters, municipal bond markets, policy development, communication, and business management. Applicants must possess Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs), and undergo a probationary period, background investigation, and financial disclosure. The role does not have an education qualification requirement.

Senior Analyst, Transactions

Company: Link Logistics

Location: Washington DC

Posted Dec 05, 2024

Link Logistics Real Estate is a leading operator of last-mile logistics real estate, established by Blackstone in 2019. They connect consumption technology and the supply chain across their portfolio, which spans over half a billion square feet. The company leverages their scale, proprietary data, and insights, along with a foundational focus on sustainability, to drive success for their customers, businesses, and deliver value for their stakeholders. They strive to be the most equitable and inclusive industrial real estate company, prioritizing diversity, equity, and inclusion (DEI) across their workforce. The Senior Transactions Analyst is responsible for assisting with obtaining, reviewing, and organizing due diligence documents for transactions. They handle various transactions simultaneously and at times the most complex transactions.

Endocrinologist (Providence St. Peter Hospital)

Company: Providence

Location: Lacey, Washington

Posted Dec 05, 2024

Providence St. Peter Hospital in Olympia, Washington is recruiting an Endocrinologist to join their Lacey Multispecialty Clinic. The position offers a supportive work environment with a steady stream of referrals, competitive compensation ($228,744 to $321,905 per year), and benefits like relocation assistance, CME days, and potential sign-on bonuses. The hospital is a 390-bed regional referral center, recognized by U.S. News and World Report, with a Level III trauma center and 24-hour stroke service. Olympia, where the hospital is located, offers a high quality of life with access to Puget Sound activities, a strong school system, and a population of 250,000.

Power Platform Developer

Company: Link Solutions, Inc.

Location: Washington DC

Posted Dec 05, 2024

Link Solutions Inc is a government-focused IT company offering a range of services including Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud, and Mobility services. They are certified in ISO 9001:2015, ISO 20000:2018, ISO 27001:2013, CMMI ML3 for Services and Development. They are seeking a Microsoft Power Platform Developer for the US Army Medical Materiel Development Activity in Frederick, MD.

ELECTRICAL ENGINEER

Company: Department of the Navy - Naval Facilities Engineering Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 05, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow the 'How to Apply' section. Requirements include US Citizenship, federal employment suitability, direct deposit, E-Verify, and current Professional Engineer (PE) registration. The position may require travel and is covered under the Defense Acquisition Workforce Improvement Act. Qualifications include specialized experience in electrical engineering, with a selective placement factor for PE registration. The position is subject to the Department of Defense Priority Placement Program.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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