Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Analyst in Financial Economics

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The Congressional Research Service (CRS) is seeking an Analyst in Financial Economics for its Banking, Insurance, Securities, and Macroeconomic Policy Section. The role involves providing in-depth research and analysis on policy issues related to U.S. securities and derivatives markets, regulation, and federal regulatory agencies. Applicants must have progressively responsible experience and training in economics, U.S. financial markets, policy analysis, and communication skills. The Library of Congress, as the employer, prohibits drug use and offers a comprehensive benefits package. Veterans are encouraged to apply and claim their preference.

PRIMARY PREVENTION SPECIALIST (PREV WF)

Company: Department of the Army - Army National Guard Units

Location: Camp Murray, Washington Camp Murray, Washington

Posted Dec 06, 2024

The Washington Army National Guard is seeking a Title 32 Excepted Service Non-Bargaining Unit Technician for the position of PRIMARY PREVENTION SPECIALIST (PREV WF) at CAMP MURRAY, Washington. This is a temporary, excepted service appointment. The role requires military grades E6-E9/O1-O3, and compatible military assignments. Applicants must have at least 36 months of experience in analyzing problems, identifying significant factors, gathering data, and recognizing solutions. They must also have knowledge of the organization and its mission, and be able to maintain a security clearance. The position involves potential overtime and impact on the environment. Education requirements include 3 years of progressively higher level graduate education leading to a Ph.D. degree or equivalent.

Secure Facilities Manager

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 06, 2024

The Senate Security Office is recruiting for a Secure Facilities Manager. The job requires a bachelor's degree, at least two years of experience in SCIF accreditation/management, and familiarity with physical, technical, and communications security. The role involves physical duties, use of office equipment, and strong communication skills. A Top Secret clearance is mandatory, with TS/SCI preferred. The position offers a comprehensive benefits package.

DIRECTOR

Company: Other Agencies and Independent Organizations - National Transportation Safety Board

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This is a Senior Executive Service (SES) Career Reserved position responsible for managing the Office of Marine Safety (OMS). The role involves overseeing investigations, analysis, and reporting of major marine casualties globally. Key requirements include U.S. citizenship, a clean financial interest check, and the ability to obtain a Top Secret clearance. Applicants must have extensive executive leadership experience, demonstrated in the Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs). The position requires 24/7 availability and a 1-year probationary period. The National Transportation Safety Board (NTSB) offers a competitive salary and comprehensive benefits package.

Sports Specialist (CYS) NF-03

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Dec 06, 2024

This job posting is for a Regular Part-Time position at Joint Base Lewis-McChord, Washington with MWR Youth Sports & Fitness. The role requires a bachelor's degree or higher in physical education, or equivalent experience managing sports programs. Applicants must be 18 years or older, have current health assessment, and obtain/maintain CPR/First Aid certification. A one-year probationary period may be required. The closing date has been extended, and referrals will be sent upon request. U.S. Citizens and Non-Citizens within the Local Commuting Area of Joint Base Lewis-McChord, WA are eligible to apply.

Splunk Frontend Dashboard Developer

Company: Gray Tier Technologies, LLC

Location: Washington DC

Posted Dec 06, 2024

This is a hybrid position offering 50 remote work after a brief ramp-up period, with the first 23 weeks being 100 on-site during onboarding, and then the time split 50/50 on-site and remote. The primary responsibilities include designing efficient and reusable reports and dashboards, directing and monitoring reporting in Splunk, creating frontend automated data visualization services, and creating viewable Splunk dashboards. The position also involves creating alerts, security rules, and utilizing various security tools to assess, validate, and monitor the security controls and posture of the enterprise and system level.

General Engineer (Developmental) - Summer Scholars

Company: Other Agencies and Independent Organizations - Defense Nuclear Facilities Safety Board

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The Defense Nuclear Facilities Safety Board (DNFSB) is seeking a summer scholar for the Office of the Technical Director. This role involves collaborating with presidential appointees and nuclear safety experts to tackle complex technical challenges impacting public and workforce safety. The position requires US citizenship, suitable federal employment, passing a drug screening, and direct deposit of pay. Qualifications include being enrolled in an ABET-accredited engineering, mathematics, or science program with a minimum 3.4 GPA. The role offers a flexible work schedule and potential for telework. DNFSB uses E-Verify for employment eligibility confirmation.

Technical Security Investigator

Company: Department of Homeland Security - U.S. Secret Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The United States Secret Service, Office of Technical Development and Mission Support, Technical Security Division is offering a Technical Security Investigator position with a starting salary of $82,764 (GS-11, step 1) and potential for promotion to $153,354 (GS-13, step 10). The role involves providing specialized technical expertise to develop and implement countermeasures for protected persons and facilities, and support protective and criminal investigations. Key requirements include US citizenship, age of 21 or above, top secret Tier 5 clearance, and passing a drug test, polygraph examination, and physical fitness tests. Applicants must also possess a valid U.S. state motor vehicle operator's license, be able to carry and use a firearm, and complete extensive training programs. Qualifications include specialized experience in electronics, chemical biological countermeasures, technical surveillance countermeasures, explosive ordnance disposal, or fire, life-safety, hazmat. A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education is also acceptable. The position requires signing a mobility agreement for assignments within the US and overseas.

RN Endoscopy SPU 4 10 Hour Shifts New Contract Differentials Capitol Hill Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Dec 06, 2024

Kaiser Foundation Health Plan of Washington is seeking a Registered Nurse with experience in Endoscopy/Special Procedures and Conscious Sedation. The role involves providing nursing care to patients, adhering to Kaiser's ambulatory Nursing Care Standards, and collaborating with the healthcare team. Responsibilities include ongoing assessment of patient needs, developing care plans, and providing education and support to patients and families. The RN will also participate in hospitalization admission and discharge planning, and maintain a safe and clean environment. The ideal candidate should have a Washington State RN license, BLS, and ACLS certifications, and possess strong communication, problem-solving, leadership, and decision-making skills.

Cost Analyst

Company: Red Gate Group

Location: Washington DC

Posted Dec 06, 2024

The Red Gate Group is seeking a Cost Analyst to support a critical Program Office within the Defense Intelligence Agency (DIA). The role involves managing service subscription costs, developing financial models, and providing strategic financial guidance in a fast-paced, high-stakes environment. The ideal candidate should have 10+ years of experience, including 7 years in financial analysis, and be able to manage multiple priorities and deliver results under pressure.

PHYSICIAN (INTERNAL MEDICINE)

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 06, 2024

The text describes a job posting for a Physician position at the Army Medical Center Madigan, WA. The role requires on-call duties, including nights, weekends, and holidays. It's designated as mission-essential, meaning the incumbent must report to work during emergencies. The position requires a signed statement for seasonal influenza vaccinations, and consent to random drug testing. A pre-placement medical examination and immunization screening are necessary, including Hepatitis B for direct patient contact. The applicant must have a current, unrestricted Physician license, a degree in Medicine, and board certification by the American Board. Fulfillment of credentialing requirements and obtaining relevant clinical privileges are also necessary. The position may offer salary negotiation for new federal service candidates and a relocation or recruitment incentive for highly qualified candidates.

Systems Engineer II

Company: Legislative Branch - House of Representatives

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 06, 2024

The Office of the Clerk in the US House of Representatives serves as the official record keeper and supports legislative functions. They are building next-generation applications for transparency and accessibility. The job requires a bachelor's degree in computer science, experience with Cisco switch configurations and Linux, and strong communication skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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