Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Overnight Inbound (Stocking) (T3351)

Company: Target

Location: Washington, DC

Posted Dec 04, 2024

Target, a Fortune 50 company, is seeking an Inbound Expert. The role involves creating a welcoming experience for guests, stocking and maintaining sales floor inventory, and executing detailed sorting operations. The company values teamwork, guest service, and continuous learning. Requirements include being at least 18, having a welcoming attitude, and the ability to work in a fast-paced environment.

Technology Sales Leader - US Federal Civilian

Company: IBM

Location: US Washington

Posted Dec 04, 2024

This text describes a role within IBM as a Federal Technology Portfolio Seller. The role involves working with clients to adopt and consume IBM's hybrid cloud data and AI solutions. The role requires deep knowledge of Federal customers, technical skills, and the ability to translate customer requirements into a cross-product portfolio architecture. The role also involves strategic advisory, cocreation with clients, and demonstrating the value of IBM's products, services, and people. The role is based in DC and requires a demonstrable track record of success in complex technology sales and account relationship development. The role requires Federal industry expertise or experience selling to Federal Civilian or other public sector clients.

Field Sales Representative – Hiring Immediately

Company: Lee Company

Location: Washington, DC

Posted Dec 04, 2024

AmeriPro Roofing is hiring Outside Sales Representatives in Northern and Southern Maryland. They provide fully staffed departments for every stage of the job process, giving representatives more time to focus on sales. The company offers competitive compensation, benefits, and opportunities for growth and advancement.

Prisma Cloud Sales Specialist - Navy and Intel

Company: Palo Alto Networks

Location: Washington, DC

Posted Dec 04, 2024

Palo Alto Networks is dedicated to being the leading cybersecurity partner, ensuring a safer digital world. They value innovation, collaboration, and integrity. The company offers a supportive environment with flexible development programs. The role focuses on sales, particularly in driving revenue and growth for Prisma Cloud. The ideal candidate is a dynamic sales professional with a strong technical background, active security clearance, and a proven track record in exceeding sales quotas. The position promises substantial compensation and the opportunity to make a significant impact in the cybersecurity landscape.

DC Store Supervisor

Company: MM.LaFleur

Location: Washington, DC

Posted Dec 04, 2024

M.M.LaFleur, a female-founded womenswear company based in New York City, is seeking a Store Supervisor for its Washington, D.C. Georgetown store. The role involves driving revenue through individual selling, maintaining a book of business, and assisting with training the team on visual and operational processes. The ideal candidate should have strong customer service skills, brand knowledge, and the ability to create personal styling experiences. They must be comfortable in a fast-paced environment, have fashion and sales experience, and be able to work full-time including weekends and evenings. The position requires prolonged periods of standing/walking and frequent lifting of up to 30 lbs.

Program Analyst

Company: BryceTech

Location: Washington DC

Posted Dec 04, 2024

BryceTech is seeking an experienced Program Analyst to join their team and support their Federal Government Customer. The successful candidate will work as a member of the HCORE support team providing day-to-day support for a government Policy and Program office. The Program Analyst is responsible for planning, organizing, securing, and managing resources to bring about the successful completion of specific program goals and objectives.

Secretary III

Company: CGI

Location: Washington, DC

Posted Dec 04, 2024

CGI Federal is seeking an Administrative Specialist for a Secretary III position in Washington, DC. The role involves managing correspondence, screening calls, liaising with various administrative areas, and using office automation software. Required qualifications include experience with SharePoint, proficiency in Microsoft Office Suite, a Bachelor's degree, and relevant work experience in administrative, finance, or analytical backgrounds. The position offers competitive compensation, benefits, and opportunities for career growth. US Citizenship is required due to the nature of the government contract.

Licensed Mental Health Therapist (LCSW-C, LCPC, LCMFT)

Company: Lee Company

Location: Washington, DC

Posted Dec 04, 2024

LifeStance Health, Inc. is actively seeking passionate and committed Licensed Therapists (LCPC, LCSW-C, LCMFT) in Maryland. They offer competitive benefits including sign-on bonus, flexible schedules, remote work options, full administrative support, and a full benefits package. The annual income potential ranges from $82,000 to $113,280. Therapists should have experience with adult and/or child and adolescent populations.

Field Sales Representative - $60k - $200k Compensation

Company: Lee Company

Location: Washington, DC

Posted Dec 04, 2024

AmeriPro Roofing, a leading residential roofing contractor, is hiring Outside Sales Representatives in Maryland. These representatives educate homeowners about storm damage entitlements for roofing, siding, and gutter projects. AmeriPro stands out due to its fully staffed departments, allowing reps more time for sales. The company offers competitive compensation including draw against commission, commission on approved sales, vehicle allowance, quarterly bonuses, full insurance benefits, and a 401K with employer match. Responsibilities include prospecting, qualifying, and closing sales, managing territories, inspecting properties for damage, and educating customers. Qualifications include 2+ years sales experience, reliable vehicle, strong communication skills, and ability to work independently.

Concierge Senior Specialist

Company: Boston Consulting Group (BCG)

Location: Washington, DC

Posted Dec 04, 2024

BCG is seeking a dynamic and team-centric individual for a highly visible role as the WAS Concierge Senior Specialist. The role involves collaborating with the Office Experience Team to ensure smooth operations and high-level customer service. Responsibilities include developing initiatives to improve concierge services, training junior team members, analyzing data for improvements, and managing digital tools. The ideal candidate should have strong service orientation, attention to detail, excellent communication skills, and proficiency in Windows applications.

Platinion Lead IT Architect

Company: Boston Consulting Group (BCG)

Location: Washington, DC

Posted Dec 04, 2024

Boston Consulting Group (BCG) Platinion, a division of BCG, is a global leader in business strategy and technology consulting. Established in 1963, BCG pioneered business strategy and has since expanded to offer a transformational approach benefiting all stakeholders. BCG Platinion, launched in 2000, adds deep technical expertise, focusing on digital excellence and sustainable competitive advantage. With offices worldwide, BCG Platinion supports clients' total digital transformation through technology, design, cybersecurity, and risk management. As an IT Consultant, you'll collaborate on interdisciplinary teams, developing leading IT concepts and architectural solutions. Key responsibilities include solution and application architecture, IT process restructuring, and supporting IT functions during mergers and acquisitions. BCG Platinion values technical experts who are collaborative, comfortable with ambiguity, and have extensive IT expertise. BCG offers competitive compensation, benefits, and a supportive work environment.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Dec 04, 2024

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional care. Interns will work under a licensed pharmacist, participate in patient care programs, and demonstrate empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages