Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Senior Back End Engineer

Company: The Washington Post

Location: Washington, DC

Posted Dec 04, 2024

The Washington Post is seeking a Senior Back End Engineer for its subscription team. This role involves building and supporting internal and external systems, with a focus on high-quality, innovative work. The successful candidate will have a significant impact on the company's performance, working closely with various teams including Marketing and the Newsroom. Key responsibilities include developing backend services, writing high-quality code, optimizing AWS infrastructure, and collaborating with product teams. The ideal candidate will have a BA/BS in Computer Science or related field, 3+ years of Java experience, and proficiency in back-end technologies, databases, application servers, web servers, and message/event buses. Preferred qualifications include 5+ years of experience in these areas and front-end technologies. The Post offers competitive compensation, benefits, and a diverse, innovative work environment.

Registered Nurse

Company: DaVita

Location: Washington, DC

Posted Dec 04, 2024

DaVita is recruiting a Nurse for an outpatient dialysis center, seeking someone passionate about delivering empathetic care to patients with end-stage renal failure or chronic kidney disease. No prior dialysis experience is required, and comprehensive training is provided. The role involves building long-term relationships with patients, working in a supportive team environment, and overseeing patient care with the assistance of PCTs. DaVita offers a competitive rewards package, including benefits and opportunities for professional growth.

Senior Software Engineer - Android App Development

Company: The Washington Post

Location: Washington, DC

Posted Dec 04, 2024

The Washington Post is seeking a Senior Software Engineer to join their flagship apps engineering team. The role involves designing, developing, and enhancing Android applications, collaborating with cross-functional teams, and participating in agile development processes. The ideal candidate should have a strong interest in mobile technology, passion for quality products, and experience with Android SDK, Java/Kotlin, and Agile methodologies.

Personal Banker

Company: PNC

Location: Washington, DC

Posted Dec 04, 2024

PNC is seeking a Personal Banker for its Brookland branch in Washington, DC. The role involves strengthening customer relationships through a defined sales process, identifying appropriate financial solutions, and driving proactive sales conversations. The ideal candidate will have accountability, banking knowledge, client loyalty, customer experience, and customer service skills. Preferred qualifications include experience in retail lending, selling, and understanding customer needs. The position requires 3+ years of experience or equivalent education and product knowledge. PNC offers a comprehensive benefits package including medical/prescription drug coverage, dental and vision options, life insurance, disability protection, 401(k) with PNC match, and more. The base salary range is $46,800.00 - $73,450.00.

Pharmacy Intern - Grad

Company: CVS Health

Location: Washington, DC

Posted Dec 04, 2024

CVS Health offers challenging opportunities for pharmacist interns to learn and grow professionally, contributing to better healthcare. As a Graduate Pharmacist Intern, you'll work under a licensed pharmacist, ensuring patient safety, and delivering exceptional care. Key responsibilities include leading with heart, supporting team development, identifying business opportunities, and driving growth. Required qualifications include a PharmD degree, relevant work experience, and valid pharmacist intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Sonographer - TPT/Per Diem - Silverdale

Company: Kaiser Permanente

Location: Silverdale, Washington

Posted Dec 04, 2024

The job posting is for an Ultrasound Technologist position, requiring at least one year of experience. The role involves providing ultrasound imaging services to patients, preparing ultrasound rooms, and performing high-quality testing. The company is committed to its employees, offering competitive wages with a recent 9% increase. Key responsibilities include diagnostic testing, customer service, ensuring patient and employee safety, and adhering to regulatory requirements. The ideal candidate should have customer service and problem-solving skills, knowledge of radiation safety, and infection control practices. Preferred qualifications include hospital experience.

System Administrator (Top Secret)

Company: Rackner

Location: Washington DC

Posted Dec 04, 2024

The System Administrator Tier III is a senior-level position responsible for designing, implementing, and maintaining IT systems and infrastructure. The role involves managing servers, storage, virtualization, and other critical components to ensure reliability, security, and performance. A Top Secret clearance with SCI eligibility is required. The position offers benefits such as certifications, fitness membership, weekly pay schedule, and employee swag.

Risk & Strategy Lead Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Dec 04, 2024

Fannie Mae is seeking a Risk & Strategy Lead Associate for a flexible hybrid role. The position involves conducting compliance and operational risk evaluations, analyzing and presenting results, and maintaining awareness of environmental changes. The ideal candidate will have 4 years of relevant experience in compliance, audit, SOX, operational risk, or strategy development, along with strong writing skills and attention to detail. Familiarity with strategic planning, change management, and D&I-related policies is beneficial. Fannie Mae offers a flexible work environment and competitive benefits.

Speech Language Pathologist, Part Time - Tacoma

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Dec 04, 2024

The job posting seeks a clinical speech-language pathologist with at least 9 months of experience, preferably with pediatric patients and MBSS/voice experience. The role involves evaluating, diagnosing, and treating various communication disorders, contributing to program development, and maintaining documentation. The ideal candidate should be proficient in using computers and various software, and have a Speech-Language Pathologist License in Washington. Additional preferred qualifications include Lee Silverman Voice Treatment Certification, expertise in FEES, videofluoroscopy, videostroboscopy, American Sign Language, PROMPT, and accent modification.

Senior Data Architect - Threat Intelligence - Global Information Security

Company: Merrill

Location: Washington, DC

Posted Dec 04, 2024

Bank of America is seeking a Senior Threat Intelligence Data Architect with extensive cybersecurity experience. The role involves designing secure and scalable data architecture solutions, aligning with business objectives and compliance requirements. Key responsibilities include developing data architecture vision, designing data models, defining data integration strategies, and collaborating with cross-functional teams. The ideal candidate should possess in-depth knowledge of cybersecurity principles, data management best practices, and a proven track record in implementing monitoring and logging strategies. Required skills include expertise in threat intelligence platforms, data modeling tools, database management systems, and big data environments. Strong communication and collaboration skills are essential, along with project management experience and the ability to handle multiple initiatives concurrently.

Federal Financials Business Consultant Junior

Company: CGI

Location: Washington, DC

Posted Dec 04, 2024

CGI Federal is seeking a Junior Federal Financials Business Consultant for a position in Fairfax, VA. The role involves working with clients to solve financial, budget, and audit remediation challenges. Key responsibilities include developing knowledge of clients' industries, creating SOPs, assessing financial processes for automation opportunities, and providing quality client support. Required qualifications include 2-5 years of accounting/financial experience, federal financial management/accounting experience, and knowledge of federal financial regulations. Desired qualifications include experience with Momentum, audits, SAP Business Analytics, and automation tools. The compensation range is $49,400.00 - $116,000.00. CGI offers comprehensive benefits and a supportive work environment.

Acquisition Marketing Specialist

Company: The Washington Post

Location: Washington, DC

Posted Dec 04, 2024

The Washington Post is seeking an Acquisition Specialist to join their subscriptions marketing team. The role involves executing strategies to increase customer engagement and conversion, collaborating with product teams, and implementing global initiatives to drive growth. The position offers comprehensive benefits, including competitive medical coverage, pension, and paid time off.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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