Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Managing Director: Federal Sales USAF and IRS/Treasury

Company: IBM

Location: US Washington

Posted Dec 04, 2024

The text describes a career opportunity within IBM as a Technology Sales Managing Director for their biggest account. The role involves leading a team of multiskilled professionals to craft and execute account strategies, and helping clients navigate complex technology architecture decision points. The successful candidate will have executive presence, technology expertise, and deep market knowledge, serving as a strategic advisor to the C-suite. The sales environment is fast-paced and supportive, with ongoing development opportunities. IBM offers powerful and responsible AI solutions to help federal agencies transform their digital ecosystems. The role requires strong sales execution experience, deep knowledge of IBM's strategy and portfolio, and the ability to advise clients on technical architecture needs. The candidate should reside in the DC Northern Virginia and Southern Maryland areas.

Commercial Insurance Risk and Compliance Lead Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Dec 04, 2024

Fannie Mae offers a role for a Commercial Insurance Risk and Compliance Lead Associate. The position involves assessing and identifying potential insurance risks, collaborating with stakeholders, and supporting policy development. The role requires extensive knowledge of insurance principles, underwriting practices, and laws. The successful candidate will serve as a Subject Matter Expert, train stakeholders, audit compliance practices, and mentor team members. Fannie Mae is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.

Certified Scrum Master-Top Secret clearance required

Company: Deloitte

Location: Washington, DC

Posted Dec 04, 2024

Deloitte's Government and Public Services (GPS) practice is seeking a Scrum Master with 8+ years of experience. The role involves executing Scrum methodologies for product lifecycle, guiding teams in Agile methodology, and leading regular agile sessions. The ideal candidate should have a Bachelor's Degree, Active Top Secret security clearance, and one of the following certifications: Certified ScrumMaster (CSM), Certified Scrum Professional (CSP), or Agile Certified Practitioner (PMI-ACP). The wage range for this role is $109,000 to $181,000.

Server - NED's Club Washington DC

Company: Soho House

Location: Washington, DC

Posted Dec 04, 2024

Ned's Club Washington DC is seeking a Club Restaurant Server to deliver top-tier hospitality. The role involves being the main point of contact for members' dining experiences, tailoring service to create exceptional moments, and maintaining a safe, clean environment. The ideal candidate will have rapport-building skills, a bright personality, and a passion for outstanding hospitality. The club is located in a historic building with stunning views of the White House, US Treasury, and Washington Monument. Benefits include competitive pay, insurance, complimentary meals, and learning opportunities.

Seasonal: Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3328)

Company: Target

Location: Washington, DC

Posted Dec 04, 2024

Target is offering a Small Format Team Member position with a starting hourly rate of $17.75 USD and a pay range of $17.75 USD - $26.65 USD. The role involves providing exceptional guest service, managing inventory, and supporting daily/weekly workload to meet sales goals. The job description highlights a fun and energetic work environment, opportunities for skill development, and flexible scheduling. Key responsibilities include greeting guests, stocking and merchandising, executing price changes, and maintaining backroom organization.

Federal Technology Sales Managing Director- Defense and Civilian

Company: IBM

Location: US Washington

Posted Dec 04, 2024

The text describes a career opportunity within IBM as a Technology Sales Managing Director for their biggest account. The role involves leading a team of multiskilled professionals to craft and execute account strategies, and helping clients navigate complex technology architecture decision points. The role requires executive presence, technology expertise, and deep market knowledge to serve as a strategic advisor to the C-suite. The sales environment is fast-paced and supportive, with ongoing development opportunities. IBM offers powerful and responsible AI solutions to help federal agencies transform their digital ecosystems.

Part Time Registered Respiratory Therapist

Company: Mercy

Location: Washington, Missouri

Posted Dec 04, 2024

Mercy is a healthcare organization that values compassionate care and exceptional service. They offer careers that align with individual skills and heart, and have been recognized as a 'Top 100 Places to Work' by Modern Healthcare Magazine. The role involves direct patient care in respiratory care, requiring a CoArc approved Respiratory Care program graduate, a current RCP license, and RRT credential. Benefits include comprehensive health coverage, PTO, tuition reimbursement, and retirement funds. Mercy encourages applicants who embody compassion, professionalism, a positive outlook, and a strong sense of advocacy.

Food Service Director

Company: Aramark

Location: Washington, DC

Posted Dec 04, 2024

Aramark Student Nutrition is seeking a Food Service Director to manage dining operations, oversee food preparation, and ensure safety and sanitation standards. The role involves leading teams, developing culinary experiences, and managing budgets. The salary ranges from $85,000 to $90,000, depending on qualifications and experience. Benefits include comprehensive health, dental, vision, and work/life resources. Key responsibilities include menu planning, staff management, and maintaining effective client relationships.

Senior Legal & Administrative Consultant

Company: Guidehouse

Location: Washington, DC

Posted Dec 04, 2024

Guidehouse is seeking a Legal & Administrative Consultant for their litigation and investigative practice area in Washington D.C. The role involves assisting with legal support matters in a law firm environment, requiring an active Top Secret federal security clearance and at least five years of relevant experience. The ideal candidate should be a self-starter, detail-oriented, and capable of handling confidential information. The position offers a competitive salary range of $94,900.00-$142,300.00 along with comprehensive benefits including medical, dental, vision insurance, retirement plans, and more. Guidehouse is an Equal Employment Opportunity employer.

Physician OB GYN General

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Dec 04, 2024

Virginia Mason Franciscan Health, a part of the Pacific Northwest Division of CommonSpirit, is seeking a Board Certified or Board Eligible OB/GYN physician to join their esteemed team in Tacoma, WA. The group consists of 9 OB/GYN physicians, 18 CNM’s, 6 MFM, 1 Urogynecologist and 2 Gynecologic Oncologists, providing evidence-based women's healthcare services. The position offers a 4-day work week with 1 in 8-9 call coverage, and most providers are over 65% in production, earning over $375,000-500,000+ per year. St. Joseph Hospital, where the group practices, is a 375-bed Level II Trauma Center with a Level III NICU and daVinci robot surgical systems. The Puget Sound region offers a mix of city life and outdoor adventures.

Grill Cook

Company: Sodexo

Location: Washington, DC

Posted Dec 04, 2024

Sodexo is offering a full-time Grill Cook position with a pay range of $7.25 to $25.79 per hour. The role involves preparing and serving a variety of food items, working in a team, and ensuring a healthy and safe working environment. Sodexo values its employees, offering a flexible work environment, training opportunities, and a comprehensive benefits package including paid time off, health benefits, and retirement plans. The company is committed to diversity and inclusion.

Assistant Property Manager - NoMa

Company: Bozzuto

Location: Washington, DC

Posted Dec 04, 2024

Bozzuto, a property management company, seeks an Assistant Property Manager (APM) with 2+ years of experience. The APM will lead by example, achieve financial objectives, and build brand loyalty. They will conduct tours, manage delinquency, and ensure community cleanliness. The role involves coaching team members, working weekends, and stepping in when the Property Manager is absent. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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