Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Software Configuration Manager

Company: MAXISIQ

Location: Washington DC

Posted Nov 24, 2024

MAXISIQ is a company that advances the state of Cyber RDTampE by bringing together industry expertise and leveraging decades of operational experience. They are looking for a Software Configuration Manager to join their team, with a focus on defining the scope and objectives of the configuration management process.

Neurology Physician - Movement Disorders

Company: CommonSpirit Health

Location: Seattle, Washington

Posted Nov 24, 2024

Virginia Mason is seeking a board-eligible/board-certified Neurologist with movement disorders fellowship training. The Outpatient Neurology Department consists of 10 Neurologists caring for a wide range of neurologic diseases. The movement disorders section is rapidly growing with strong collaboration among various teams. The position offers a collegial work environment, resources like a PhD research program manager, clinical pharmacist, RN case management, and a social worker. The location is in Seattle's downtown campus, offering a mild climate and close proximity to outdoor activities. Benefits include comprehensive insurance, relocation assistance, flexible spending accounts, and more.

Federal Sr Account Executive - Aerospace and Defense

Company: ServiceNow

Location: Washington DC

Posted Nov 24, 2024

The job description is for a Client Director role at ServiceNow, responsible for producing new business with existing accounts, overseeing executive relationships, and leading virtual teams. The role requires 7+ years of experience in client management, sales experience, and ability to understand broad business IT needs.

Windows Mobile Device Systems Engineer (Expert)

Company: BAE Systems, Inc.

Location: Washington DC

Posted Nov 24, 2024

BAE Systems is a leading defense and aerospace company that offers a range of products and services, including engineering integration and sustainment support for critical military platforms and systems. The company is looking for experienced Windows Mobile Device Systems Engineer to support Azure Infrastructure Troubleshooting and problem resolution.

IT Systems Engineer

Company: MAXISIQ

Location: Washington DC

Posted Nov 24, 2024

The job description is for an IT professional to design, implement, and maintain an organization's IT systems, with a focus on security, communication, and project management. The role requires experience with Windows Server, project management, and system administration, as well as a bachelor's degree in information technology or computer science.

Business Developer

Company: Makpar

Location: Washington DC

Posted Nov 24, 2024

Makpar is a small business that specializes in modernizing IT infrastructure for the Federal government. They are proud to be a Great Place to Work certified and have received several awards. The company is seeking an experienced Business Developer to cultivate business opportunities at the Department of the Interior.

Senior UX Designer

Company: Excella

Location: Washington DC

Posted Nov 24, 2024

Excella is a leading provider of Agile software development and data analytics solutions. They offer a range of benefits, including flexible work-life balance, top-of-industry medical and dental benefits, and opportunities for professional development. The company is committed to diversity and inclusion, and provides resources to support employee wellbeing and career growth.

Senior Subcontracts Administrator - Hybrid

Company: ICF

Location: Washington DC

Posted Nov 24, 2024

ICF is seeking a Senior Subcontracts Administrator to join their global Subcontracts team. The ideal candidate will assist with subcontracts administration, reviewing and negotiating documents, and providing pre-award proposal support. The position is hybrid and requires 5+ years of experience with Federal subcontracts administration.

Staff Data Scientist

Company: Walmart Global Tech

Location: Washington DC

Posted Nov 24, 2024

The job posting is for a Data Scientist position at Walmart, requiring a Master's degree or equivalent in Statistics, Mathematics, Computer Science, or a related field, with 2+ years of experience in analytics. The job involves data source identification, data quality checks, data visualization, and model deployment, among other tasks.

Infectious Disease Physician

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Nov 24, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is committed to delivering high-quality care and exceptional patient experience. They are recruiting a BC/BE Infectious Disease Physician for Franciscan Infectious Disease Associates. The ideal candidate should be an excellent clinician with strong communication skills and a commitment to patient-centered care and teamwork. The role involves hospital rounding, call coverage, and holiday shifts. Qualifications include a Medical Degree, ACGME Residency and Fellowship Training, Board Certification in Infectious Diseases, ACLS, Washington State Medical License, and DEA in good standing. The pay range is $142.00 - $144.00 /hour.

Social Worker (MSW): UM/Discharge Planning, Bellevue - PT /10a - 8:30p

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 24, 2024

This job posting is for a Clinical Social Worker position that involves providing a wide range of services in a primary care or home health setting. The role includes conducting psychosocial assessments, counseling, case coordination, and advocacy for patients and their families. The ideal candidate should have a Masters degree in Social Work, relevant licensure, and at least one year of experience. Excellent communication skills, teamwork, and commitment to diversity are essential. Preferred qualifications include care coordination experience and familiarity with electronic charting.

Regional Operations Leader, CRMG- Insurance Advisory Solutions

Company: The Baldwin Group

Location: Washington DC

Posted Nov 24, 2024

The National Operations Leader Regional is responsible for developing workflows, processes, and timelines to support the business segment within their designated Operating Region. They will also design and support execution of reports and metrics, maintain a toolkit for Vanguard service delivery, and represent various users' interests in evolving the platform.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages