Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Capital One Software, Sr. Product Manager (Remote)

Company: Capital One

Location: Washington DC

Posted Nov 24, 2024

The job posting is for a Manager of Product Management at Capital One, seeking a candidate with experience in digital product management, who is passionate about marrying innovation with emerging technologies. The role involves driving project and program delivery, partnering with other Product Managers, and building change management and training materials.

Information Security Director - Application Security

Company: MassMutual

Location: Washington DC

Posted Nov 24, 2024

MassMutual is seeking an Application Security Engineer Director to lead and oversee the organization's application security strategy and team. The ideal candidate will have a strong background in application security, experience with secure software development, and a passion for continuous learning and collaboration.

Transaction Advisory Senior Associate, Operations

Company: Withum

Location: Washington DC

Posted Nov 23, 2024

Withum is a forward-thinking technology-driven advisory and accounting firm that empowers clients with innovative tools and solutions. They are currently hiring a Senior Associate in Transaction Advisory and are looking for candidates with a strong background in accounting and finance.

Product Manager

Company: Computercraft Corporation

Location: Washington DC

Posted Nov 24, 2024

Computercraft is looking for a dynamic Product Manager to join a team that helps develop and manage cutting-edge digital products at the National Institutes of Health NIH. The job requires experience in product management, agile environment, and technical skills. The compensation for this position will be based on the experience of the successful candidate.

Transaction Advisory Manager, Operations

Company: Withum

Location: Washington DC

Posted Nov 23, 2024

Withum is a forward-thinking technology-driven advisory and accounting firm that empowers clients with innovative tools and solutions. They are currently hiring a Manager in Transaction Advisory and are looking for candidates with a strong background in accounting and finance.

Billing Processor

Company: Republic Services

Location: Washington DC

Posted Nov 24, 2024

The job description is for a billing position at Republic Services, a company that provides environmental services. The role involves preparing and processing bills, resolving billing discrepancies, and interacting with customers. The company values its employees and has a strong commitment to sustainability.

Financial Analyst II

Company: Red River

Location: Washington DC

Posted Nov 24, 2024

Red River is seeking a Financial Analyst II to join their growing team. The position will be responsible for financial reporting, forecasting, and budgeting. The ideal candidate will have a strong understanding of accounting principles, Excel skills, and experience in government contracting.

Sr Associate, Global Trade Compliance

Company: NOVAVAX INC

Location: Washington DC

Posted Nov 23, 2024

Novavax is a biotechnology company committed to helping address serious infectious diseases globally through the discovery, development, and delivery of innovative vaccines. The company values balance, encourages growth, and recognizes employees as their most important asset.

Associate Recruitment Assistant

Company: Hogan Lovells

Location: Washington DC

Posted Nov 23, 2024

Hogan Lovells is seeking a Recruitment Assistant to support the Associate Recruiting team with law student and lateral hiring operations. The role involves coordinating on-campus interviews, managing candidate travel, and assisting with the Summer Associate Program.

General Neurology Physician

Company: CommonSpirit Health

Location: Seattle, Washington

Posted Nov 24, 2024

Virginia Mason is recruiting a BE/BC General Neurologist, with subspecialty interests welcome. The Outpatient Neurology Department consists of 11 Neurologists managing a wide range of neurologic diseases. They offer a collaborative work environment with regular conferences, research opportunities, and teaching roles. The position is outpatient call only in Seattle, with shared call responsibilities. Qualifications include a medical license in Washington, DEA, BLS, and BC/BE in Neurology. Benefits include comprehensive insurance, relocation assistance, disability programs, and more.

PSC Human Resources Manager

Company: Devis

Location: Washington DC

Posted Nov 24, 2024

Development InfoStructure LLC provides exceptional DevSecOps integration and comprehensive IT management services to federal, state, and local governments. They are seeking a Personal Services Contractor Human Resources Manager to manage and develop human resources solutions for USAID PSC positions.

PSC Human Resources Generalist

Company: Devis

Location: Washington DC

Posted Nov 24, 2024

Development InfoStructure LLC provides exceptional DevSecOps integration and consulting services to federal, state, and local governments. They are seeking a Personal Services Contractor HR Generalist to support various human resources functions.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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