Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Enterprise Risk Process Engineer (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Nov 22, 2024

Fannie Mae is a flexible hybrid company that offers a range of benefits and opportunities for growth. The company is committed to fostering a diverse and inclusive workplace and is seeking a talented individual to join its eGRC team.

Portfolio Management Analyst/Associate

Company: B. F. Saul Company

Location: Washington DC

Posted Nov 23, 2024

ASB Real Estate Investments is a leading US real estate investment management firm with $10 billion in gross assets under management. The company is looking for a Portfolio Management AnalystAssociate to support the Portfolio Management team in calculating portfolio performance and delivering reporting on portfolio monitoring.

Junior Engagement and Strategy Coordinator

Company: Technical Assent

Location: Washington DC

Posted Nov 22, 2024

The job description is for a Junior Engagement Strategy Coordinator position at Technical Assent, a company that provides services to government and non-profit organizations. The role involves leading engagement efforts, developing strategies, and working with clients to deliver high-quality solutions.

Director/VP, Head of People

Company: Inspiration Mobility

Location: Washington DC

Posted Nov 23, 2024

This job posting is for an HR Generalist position at Inspiration Mobility, a company that provides tailored solutions for electrifying transportation in North America. The role involves overseeing compensation strategies, workforce planning, and organizational structure, as well as collaborating with the executive team to create and execute strategic HR initiatives. The ideal candidate should have 10+ years of progressive HR experience, including 3+ years in a leadership capacity within smaller hypergrowth environments.

2025 Data Science Undergrad Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 22, 2024

The Aerospace Corporation is seeking an Undergrad Intern for the Data Science and Artificial Intelligence Department. The position will be based in El Segundo, CA. The company is committed to providing an inclusive and diverse workplace and offers a competitive compensation package.

Physician - Neuro Behavioralist

Company: MultiCare Health System

Location: Tacoma, Washington

Posted Nov 22, 2024

MultiCare is seeking a board-certified/eligible Neurologist for its thriving practice in the South Puget Sound region. The department offers excellent collegiality with 18 Neurology providers, including subspecialty practices. The role provides a favorable schedule (8a-5p), EMR-EPIC, and a competitive salary range ($287,794 - $319,771). MultiCare values respect, integrity, stewardship, excellence, collaboration, and kindness. Benefits include comprehensive compensation, excellent benefits, generous time off, career growth opportunities, research opportunities, and a wellness program. The Pacific Northwest setting offers breathtaking views.

Program Manager

Company: Red Gate Group

Location: Washington DC

Posted Nov 22, 2024

The job description is for a Program Manager to manage a contract providing Acquisition Policy Expertise to the Acquisition Policy and Innovation Directorate. The role requires leadership, oversight, and expertise in delivering high-level briefings to senior DoD leaders.

Anesthesia Technician

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 23, 2024

The Anesthesia Technician plays a crucial role in delivering quality patient care during outpatient surgery and interventional procedures. They maintain a clean, organized workroom and ensure functional anesthesia equipment. Their responsibilities include managing inventory, troubleshooting equipment issues, assisting with procedures, and maintaining patient safety. Excellent communication skills and a commitment to continuous professional development are essential.

DoD Process Analyst for Defense Procurement and Operations - Consultant

Company: Technical Assent

Location: Washington DC

Posted Nov 22, 2024

Technical Assent is seeking a DoD Process Analyst to work on government programs with strategic importance. The successful candidate will have experience in research, analysis, and communication, and will be able to work independently and as part of a team.

DevOps Engineer (remote)

Company: Element 84

Location: Washington DC

Posted Nov 23, 2024

Element 84 is a woman-owned small business that works with public, private, and nonprofit sector clients to develop geospatial data processing pipelines and build software that helps answer big questions about our health, our infrastructure, and our changing planet. They value diversity, inclusivity, and work-life balance, and offer competitive benefits and a flexible work schedule.

Sales Engineer / Solutions Engineer, Public Sector (FedCiv)

Company: Yubico

Location: Washington DC

Posted Nov 22, 2024

Yubico is a company that specializes in security keys and has a mission to make secure login easy and available for everyone. They offer a range of products and services, including the YubiKey, which is a hardware-based authentication token. Yubico has a strong company culture and values diversity and inclusion. They also offer a range of benefits to their employees, including health insurance, retirement plans, and paid parental leave.

Bookkeeper/Administrative Assistant

Company: Van Metre Companies

Location: Washington DC

Posted Nov 22, 2024

Van Metre is seeking a Bookkeeper/Administrative Group Assistant to join their Corporate Accounting and Finance Department. The role involves bookkeeping and administrative tasks, and requires 2+ years of experience in an administrative role, basic accounting experience, and proficiency in Microsoft Office Suite.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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