Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Mid-Level Software Developer

Company: 2020 Companies

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a MidLevel Software Developer position at 2020 Companies. The role involves working on various projects, including custom Salesforce applications, Robotic Process Automation, and AI initiatives. The company offers flexible work arrangements, competitive compensation, and comprehensive benefits. The job requires 35 years of software development experience, familiarity with Salesforce development, and proficiency in programming languages.

Media and Public Relations Specialist

Company: Links Global USA

Location: Washington DC

Posted Nov 22, 2024

Links Global is recruiting media and public relations specialists to support client communication needs. The job requires a BS in communication, 5+ years of experience, and bilingual skills. The salary range is $72,000 to $82,000.

PSC Employee Relations Lead

Company: Devis

Location: Washington DC

Posted Nov 22, 2024

Development InfoStructure LLC provides exceptional DevSecOps integration and consulting services to federal, state, and local governments. They are seeking an Employee Relations Lead to cultivate a positive and productive workplace culture.

Director of Strategy, Solar, Energy and Utilities

Company: TransUnion

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Principal Strategic Planning position at TransUnion, requiring 10+ years of experience in the Energy, Solar, and Utilities industries. The role involves developing energy-specific aspects of the annual plan, managing the yearly operating plan, and leading efforts to gather market and competitive intelligence. The job offers a hybrid work environment, flexible benefits, and a competitive salary range.

Oracle Database Administrator - DBA (ORAVA-DBA-2.111924

Company: Capital Solutions Group

Location: Washington DC

Posted Nov 22, 2024

The job posting is seeking an experienced Oracle Database Administrator DBA to join the team, responsible for the performance, integrity, and security of Oracle databases.

Armorer - (ARM) WPS III (Iraq)

Company: Acuity International, LLC

Location: Washington DC

Posted Nov 22, 2024

The job posting is for an armorer position at Acuity International, requiring experience in military or law enforcement, and involves repairing and maintaining US Government-issued weapons. The company is an equal opportunity employer.

Research Scientist, Policy

Company: Avalere Health

Location: Washington DC

Posted Nov 22, 2024

Avalere Health is a commercialization partner for the biopharmaceutical, medical technology, and wellness industries. They partner with clients to navigate the complex healthcare ecosystem, providing connections that make better health happen. They value diversity, inclusion, and employee development, and offer a range of benefits and perks.

Spanish Analytical Linguist - Springfield, MA

Company: KACE

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Linguist position at KACE, a company that values diversity and inclusivity. The job requires transcription of sensitive material from Spanish to English, and the linguist will work with law enforcement agents to provide accurate information. The company offers a competitive salary and benefits package, and the job requires a strong understanding of Spanish language and culture.

Sr. Development Architect

Company: 2020 Companies

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Senior Development Architect position at 2020 Companies, which involves leading a development team, overseeing software development lifecycle, and driving innovation. The company offers flexible work arrangements, competitive compensation, and opportunities for professional growth.

Project Manager/Scrum Master (Remote)

Company: M3USA

Location: Washington DC

Posted Nov 22, 2024

M3 USA is a company that offers digital solutions in healthcare, with a mission to utilize the internet for a healthier world. They are hiring a Project ManagerScrum Master to lead critical projects from inception to delivery.

Graphic Design Specialist

Company: Links Global USA

Location: Washington DC

Posted Nov 22, 2024

The job posting is looking for a Graphic Design Specialist to support a government client. The job requires skills in design and layout, Adobe Creative Suite, and MS Office. The ideal candidate should have experience in media arts, strong communication skills, and be proficient in English.

PSC Finance Manager

Company: Devis

Location: Washington DC

Posted Nov 22, 2024

Development InfoStructure LLC provides exceptional DevSecOps integration and comprehensive IT management services to federal, state, and local governments. They are seeking a PSC Finance Manager to oversee financial operations and ensure compliance with regulations.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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