Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

VDC Project Integrator (BIM SME)

Company: Anser Advisory

Location: Washington DC

Posted Nov 22, 2024

Anser Advisory is a professional services provider that offers advisory, compliance, and project construction management services. They are actively searching for a VDC Project Integrator to develop BIM and VDC strategies for clients. The job requires experience in managing the BIM process, proficiency in industry standard BIM applications, and strong communication and organizational skills.

Information Systems Analyst IV (Planned Position)

Company: MicroHealth

Location: Washington DC

Posted Nov 22, 2024

The job posting is seeking an Information Systems Analyst IV to support the Defense Health Agency (DHA) at the Defense Health Headquarters (DHHQ) in Falls Church, VA. The position requires expertise in enterprise IT, security, and compliance, with a focus on digital modernization efforts. The job offers a competitive salary range of $110,000 to $130,000 and requires a Master's degree and commercial baseline certificates.

RN Case Manager Liaison Nurse (ER/ED) - 0.75 FTE Silverdale WA (St. Michael ER) 5K Hiring Incentive

Company: Kaiser Permanente

Location: Silverdale, Washington

Posted Nov 22, 2024

Kaiser Foundation Health Plan of Washington is seeking a Care Manager or Liaison Nurse with at least three years of recent RN medical/surgical/ambulatory clinical experience. The role involves case management for patients hospitalized at a nearby network facility, focusing on optimal health care outcomes and appropriate resource utilization. Responsibilities include assessing patients, developing patient-centered care plans, coordinating interventions, and advocating for patient care needs. The nurse will also collaborate with healthcare professionals, monitor patient responses, and participate in program effectiveness measurement. Basic qualifications include a Bachelor's degree, Registered Nurse License (Washington), and Case Manager Certificate within 24 months of hire. Preferred qualifications include experience in utilization review, ambulatory case management, or disease management.

Inside Sales Representative-Arlington, VA

Company: Privia Health

Location: Washington DC

Posted Nov 22, 2024

Privia Health is a technology-driven company seeking a proactive pipeline of interested qualified candidates for a sales role. The role requires in-office work and involves generating qualified leads, conducting market research, and supporting sales directors.

Medical Assistant-Nurse/Injection Clinic--Full Time-Capitol Hill

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 22, 2024

Kaiser Permanente Washington is seeking exceptional Medical Assistants to join their team, serving over 700,000 members across Washington. The role involves collecting patient data, determining visit purposes, recording vital signs, and contributing to the nursing care plan. Medical Assistants will work alongside outstanding healthcare professionals, ensuring high-quality, affordable care. Key responsibilities include communicating effectively with patients and team members, providing health education, and maintaining a safe, comfortable environment. Basic qualifications include a high school diploma or equivalent, graduation from an accredited medical assistant program, and an Interim Medical Assistant Certificate (Washington) or equivalent. The company is recognized as a best place to work, fostering diversity, collaboration, and a positive work environment.

Fund Development Director (NLIHC)

Company: Nonprofit HR

Location: Washington DC

Posted Nov 22, 2024

NLIHC is seeking a Fund Development Director to lead their fundraising efforts, including major gifts, annual appeals, and planned giving. The position requires a strong commitment to social justice and experience with Salesforce and grant writing.

Primary Care Nurse Practitioner needed in Central Washington

Company: CompHealth

Location: Yakima, Washington

Posted Nov 22, 2024

A Family Medicine Nurse Practitioner position is available in Central Washington. The role is in an outpatient clinic setting with a Monday-Friday schedule, serving an underserved community. The ideal candidate should be comfortable treating all ages, with experience preferred. Bilingual in Spanish is a significant advantage. The position offers career growth opportunities within a large health network across the Pacific Northwest. CompHealth supports throughout the interview process, negotiating compensation, and ensuring the best offer. Benefits include profit sharing, retirement, malpractice, loan repayment, relocation assistance, and competitive pay. The annual salary range is from $114,000 to $128,000.

Senior Administrative Assistant

Company: AlixPartners

Location: Washington DC

Posted Nov 22, 2024

AlixPartners is a professional services firm that solves complex challenges by moving quickly from analysis to action. They promote an inclusive environment and have a hybrid work model. The company is looking for an Administrative Senior Professional to support their Corporate Services team.

Critical Care Nurse

Company: U.S. Army 1st Medical Recruiting Battalion

Location: Washington, District of Columbia

Posted Nov 22, 2024

The text describes a role for a Critical Care Nurse in the U.S. Army or Army Reserve health care team. Nurses in this role manage critical care for Soldiers and their families, working with advanced medical facilities and technology. They can choose between active duty and part-time service, with opportunities for special pay, education loan repayment, and comprehensive benefits including medical care, retirement benefits, and vacation time. Requirements include a BSN, a valid nursing license, and U.S. citizenship for active duty or permanent residency for Army Reserve.

Executive Admin Assistant

Company: NiSource

Location: Washington DC

Posted Nov 22, 2024

The job posting is for an administrative support role that provides support to three executives. The position requires strong organizational and time management skills, excellent communication skills, and the ability to maintain confidentiality. The job offers a flexible hybrid schedule and a competitive salary range.

OB GYN Physician

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Nov 22, 2024

Virginia Mason Franciscan Health, a merged system of Virginia Mason and CHI Franciscan Health, is seeking board certified/board eligible physicians for their women's health group. The group provides evidence-based women's healthcare services in Tacoma and surrounding areas, including gynecology, obstetrics, and high-risk obstetrics. They offer comprehensive pregnancy care with in-office ultrasound and Maternal Fetal Medicine support. The group operates with a 4-day work week and has access to daVinci robot surgical systems. They serve rapidly growing areas in the Puget Sound Region, offering a balance of city life and outdoor adventures.

Appian Solutions Consultant

Company: Groundswell

Location: Washington DC

Posted Nov 22, 2024

Groundswell is looking for an experienced Appian Solutions Consultant to provide integrated development and demo support for their sales efforts. The job requires 2+ years of experience with Appian solutions, strong technical design and problem-solving skills, and strong communication skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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