Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Integration Developer (Workfront Fusion)

Company: LeapPoint

Location: Washington DC

Posted Nov 20, 2024

LeapPoint is a digital advisory firm specializing in connecting people processes and technology across the Adobe Experience Cloud ecosystem. As an Adobe Gold Solution Partner, they offer expertise in Adobe-related implementations and integrations. The company is part of Omnicom Precision Marketing Group and offers a telecommute work-from-home position as a SaaS Integration Workfront Fusion Developer. The role involves developing innovative solutions, designing and deploying integrations, and providing expert knowledge on APIs. The company values collaboration, learning, and customer focus, with a unique environment that requires versatility and adaptability.

Labor Relations Communications Lead

Company: Wells Fargo

Location: Washington, DC

Posted Nov 20, 2024

Wells Fargo is seeking a Lead Communications Consultant for a newly created role focusing on strategic communications for labor relations. The individual will support senior leaders in Consumer, Small and Business Banking, translating corporate initiatives into engaging content. The position can be based in Charlotte, Dallas, Minneapolis, New York, or Washington, DC, with a 3-day in-office requirement. The role involves developing and implementing communications strategies, writing and editing time-sensitive communications, and collaborating with stakeholders to evaluate engagement effectiveness. Required qualifications include 5+ years of PR, media relations, or corporate communications experience. Desired qualifications include experience in crisis communications, counseling senior leaders, and writing for various channels.

Pediatric Hospitalist

Company: Kaiser Permanente -Mid-Atlantic Permanente Medical Group

Location: Washington, District of Columbia

Posted Nov 20, 2024

The Mid-Atlantic Permanente Medical Group (MAPMG) is recruiting a Pediatric Hospitalist for a 0.8FTE position, equivalent to 32 hours per week. The role involves managing the Kaiser Medicine Service at Children's National Hospital and coordinating care for patients on specialty services. The Pediatric Hospitalist team also oversees Kaiser Newborn Nursery services at multiple hospitals. MAPMG offers competitive compensation, a pathway to shareholder status, comprehensive benefits, and a supportive work environment. The starting annual salary is $188,000, increasing to $192,000 from July 1, 2025.

Research Analyst

Company: YouGov

Location: Washington DC

Posted Nov 20, 2024

The job description is for a role at YouGov, a global online research company. The job requires a strong understanding of the company's values and mission. The company offers a range of benefits, including paid vacation, holidays, and sick days, as well as flexible working arrangements.

Medical Laboratory Scientist

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 20, 2024

The Medical Laboratory Scientist (MLS) role involves performing pre-analytic, analytic, and post-analytic phases of laboratory testing, from waived to moderate and high complexity. The MLS evaluates quality control, instrument, and result data, and correlates lab results to patients' clinical conditions. Other duties include documentation, compliance with regulations, customer service, and overseeing QA activities. Basic qualifications require a bachelor's degree, MLS certificate, and basic life support certification. Preferred qualifications include two years of experience and successful completion of an accredited MLS/MT program.

Senior Litigation Paralegal Specialist

Company: Guidehouse

Location: Washington, DC

Posted Nov 20, 2024

Guidehouse is seeking a Litigation Paralegal Specialist with an active Top Secret clearance and relevant experience. The role involves providing professional paralegal support to litigation teams, conducting legal research, and assisting with all phases of litigation. The ideal candidate will have a strong understanding of legal research tools, excellent communication skills, and experience with eDiscovery challenges. Guidehouse offers a comprehensive rewards package including medical insurance, retirement plans, and opportunities for professional development.

Senior Software Engineer - Development (FrontEnd)

Company: Kyndryl

Location: Washington DC

Posted Nov 20, 2024

Kyndryl is a company that values innovation, inclusivity, and employee growth. They are looking for talented Frontend Software Engineers to join their team and work on building a more equitable world. The company offers a range of benefits, including a comprehensive benefits package, paid leave, and opportunities for professional development.

Financial Advisor - Metropole, DC

Company: TD Bank

Location: Washington, DC

Posted Nov 20, 2024

TD Securities is offering a job opportunity for a Transitional Financial Advisor (TFA) role, a three-year program with a draw. The role involves providing financial planning guidance and selling investment management solutions to Mass Affluent clients. Key responsibilities include understanding client needs, making investment recommendations, and managing client relationships. The job requires 2+ years of experience in selling investments and financial planning, along with Series 65 or 66 and Series 7 licenses. TD Securities emphasizes a positive work environment, inclusive culture, and colleague development through training programs and regular career conversations.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Nov 20, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Director of Loan Review (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Nov 20, 2024

Fannie Mae is seeking a Director for Enterprise SF Risk - Risk Management. The role involves leading efforts to develop and implement strategic plans for assessing and identifying potential risks to the company's reputation, safety, security, and financial success. The successful candidate will direct a team responsible for determining business areas that pose potential risks, evaluate the impact of proposed risks, and oversee information monitoring processes to reduce risk. They will also drive the implementation of business strategies to succeed in a rapidly evolving environment. Qualifications include a minimum of 8 years of risk, audit, or regulatory experience, experience leading and managing teams, and experience in credit underwriting to support risk oversight activities. A Bachelor's degree or equivalent is required, with a Master's degree preferred. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

Nurse Practitioner FNP or Physician Assistant PA-C

Company: Lee Company

Location: Washington, DC

Posted Nov 20, 2024

DispatchHealth is hiring Nurse Practitioners and Physician Assistants with acute care experience for their growing team in Washington DC. The role involves delivering comprehensive health assessments, diagnosing and treating complex illnesses, and providing therapeutic interventions in patients' homes. The company values high-quality care, value of delivery model, and patient appreciation. They offer a competitive benefits package and encourage professional growth.

Laborist (Nocturnist) - OBGYN .6FTE

Company: Valley Medical Center

Location: Renton, Washington

Posted Nov 20, 2024

Valley Medical Center is recruiting a .6FTE Laborist (Nocturnist) for OBGYN. The position involves managing labor, delivery, and ED inpatient consults, with 100.2 12-hour shifts annually. The hospital, located in Renton, Washington, is affiliated with the University of Washington Medicine System and serves over 600,000 residents. It offers competitive compensation, comprehensive benefits, and a supportive work environment. The hospital has received numerous recognitions including being a Center of Excellence in Robotic Surgery, and named as an LGBTQ+ Healthcare Equality Leader.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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