Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Assistant Store Manager (US)

Company: TD Bank

Location: Washington, DC

Posted Nov 19, 2024

TD Bank is seeking an Assistant Store Manager with 2+ years of customer service or sales experience. The role involves leading a team to grow and deepen customer relationships, providing personalized advice, and managing day-to-day operations. The successful candidate will have strong communication skills, sales and operational management abilities, and proficiency in Microsoft Office. They should also be familiar with banking products and services, and have a notary license (preferred). The position requires maintaining optimal colleague scheduling, handling critical issues, and driving operational compliance. TD Bank offers a competitive Total Rewards package, including health and well-being benefits, savings and retirement programs, and career development opportunities.

Personal Banker- DC NE and SE

Company: Wells Fargo

Location: Washington, DC

Posted Nov 19, 2024

Wells Fargo is seeking an Associate Personal Banker (SAFE) for their National Branch Network. The role involves delivering exceptional customer service, building relationships, and proposing appropriate products and services. The company is recognized as a top workplace for career growth. Required qualifications include customer service experience and SAFE registration. Desired qualifications include a customer service focus, experience with complex transactions, and ability to educate customers on technology. The position offers a competitive salary, robust benefits, and opportunities for career advancement.

Gastroenterology Nurse Practitioner

Company: CommonSpirit Health

Location: Seattle, Washington

Posted Nov 19, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is recruiting a Nurse Practitioner for their Gastroenterology team in Seattle, Washington. The role offers a collegial team environment, access to primary care and specialists, and the opportunity to work in a state-of-the-art endoscopy unit. The Center for Digestive Health is renowned for its multidisciplinary approach to treating digestive and liver diseases, integrating APPs seamlessly into clinical practice.

Communications Lead with IRS experience

Company: Radiant Digital

Location: Washington DC

Posted Nov 19, 2024

The text describes a professional with 8+ years of experience in writing and summarizing technical content, with proficiency in Microsoft office products and management tools, and experience in Agile methodologies.

Associate Solution Engineer - Federal

Company: C3 AI

Location: Washington DC

Posted Nov 19, 2024

C3 AI is a leading Enterprise AI software provider looking for Associate Solution Engineers to join their federal team. The role requires US Citizenship and Active Department of Defense security clearance. The company provides excellent benefits, competitive compensation, and generous equity.

Federal Grant and Proposal Capture Manager

Company: Red Cell Partners

Location: Washington DC

Posted Nov 19, 2024

Red Cell Partners is an incubation firm that builds and invests in technology-led companies in healthcare, cyber, and national security. They are looking for a Federal Grant and Proposal Capture Manager to lead their federal funding pursuit strategy.

Senior Computer and Information Systems Manager - 100% Remote (REF1710O)

Company: Citizant

Location: Washington DC

Posted Nov 19, 2024

Citizant is a leading provider of professional IT services to the US government, seeking a Senior Computer and Information Systems Manager to join their team. The ideal candidate will have a strong background in planning, directing, and coordinating IT-related projects, and will play a crucial role in ensuring the efficiency and effectiveness of their IT operations and systems.

TAP Assistant Manager - MGM Springfield

Company: MGM Resorts International

Location: Washington DC

Posted Nov 19, 2024

MGM Resorts is seeking a Restaurant Assistant Manager to create unique experiences for guests. The ideal candidate has high volume restaurant management experience, strong customer service skills, and knowledge of computer software.

Mohs Surgeon

Company: U.S. Dermatology Partners

Location: Washington DC Metro

Posted Nov 19, 2024

U.S. Dermatology Partners is inviting a Fellowship Trained Mohs Surgeon to join their team in Washington DC Metro. They offer a strong referral base, operational support, and a comprehensive benefits package. The Washington DC Metro area is described as a vibrant mix of history and modernity, with diverse neighborhoods and plenty of cultural and recreational activities.

Pharmacy Technician

Company: CVS Health

Location: Washington, MI

Posted Nov 19, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state board of pharmacy requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Product Development Intern

Company: Intelsat

Location: Washington DC

Posted Nov 19, 2024

The job posting is for a Summer Intern position at Intelsat, seeking a motivated individual to develop and test advanced Satellite Communication terminal solutions. The role offers hands-on experience in a dynamic field and contributes to the future of global communications.

Satellite Control Systems Intern

Company: Intelsat

Location: Washington DC

Posted Nov 19, 2024

The job posting is for a summer internship at Intelsat, a company that develops satellite technology. The candidate will work on IT projects related to next-generation satellites and will have opportunities to work on backend applications. The company is looking for students who are enrolled in an undergraduate or graduate program and have a strong academic record.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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