Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Legal Support Assistant

Company: Ballard Spahr LLP

Location: Washington DC

Posted Nov 19, 2024

Ballard Spahr is a renowned national law firm with a diverse group of mentors, colleagues, and friends. They offer a career growth opportunity for a Legal Support Assistant in their Washington DC office.

Emergency Services RN - (36 hours Capitol Hill) 3p-3:30a

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 19, 2024

The company is committed to its employees, offering competitive wages with potential increases of up to 15%. New contract benefits for SEIU represented roles include premiums for acute care and onsite work at Bellevue Medical Center and Capitol Hill Campus. The role of a Registered Nurse involves providing nursing care, coordinating health services, and collaborating with the healthcare team. Essential responsibilities include ongoing assessment, developing care plans, and providing patient education. The ideal candidate should have an Associate's degree in Nursing, a valid RN license, and certifications in PALS and BLS.

Part-Time Seasonal Editor (Sales Associate), Washington DC

Company: Glossier

Location: Washington, DC

Posted Nov 19, 2024

Glossier is a beauty company that prioritizes community and customer experience. They seek an Editor to ensure product presentation, packaging, and care align with their mission. The role involves collaborating with the team to create seamless customer experiences, both in-store and online. The ideal candidate should have 2+ years of customer service experience, preferably in retail or hospitality, and a passion for creating memorable experiences. They must be adaptable, empathetic, and a strong team player, with a focus on operational excellence and adherence to safety standards.

Lead Internal Auditor - Capital Markets (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Nov 19, 2024

Fannie Mae is seeking a Lead Internal Auditor for Capital Markets. The role involves collaborating with business partners to assess process risks and controls, developing strategies for control assessment, and providing recommendations to support business objectives. The ideal candidate will have 4+ years of relevant experience, a degree in finance, accounting, or business administration, and professional certifications like CPA, CIA, or CFA. Knowledge of money markets, capital market classification, fixed income securities, derivatives, and risk management is required. The position offers flexibility and the opportunity to work in an inclusive, energizing environment.

Laboratory Assistant, Travel Group

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 19, 2024

The Lab Assistant position involves performing pre-analytic phases of lab testing, including specimen collection and processing. Duties also encompass customer service, data entry, and maintenance tasks. The role requires knowledge of special specimen handling for specific patient groups and compliance with safety and accreditation requirements. Basic computer skills, good communication, and problem-solving abilities are essential. Preferred qualifications include recent phlebotomy or clinical lab experience.

Senior Finacial Analyst

Company: Aramark

Location: Washington, DC

Posted Nov 19, 2024

The job description outlines the role of a Senior Unit Controller at Aramark, responsible for financial and operating reports, analysis projects, and enforcing profit-maximizing procedures. The position offers a salary of $110,000 to $125,000, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings, and paid days off. Key responsibilities involve financial planning, weekly/monthly reporting, audits, contract compliance, and client communication. The ideal candidate should have 4-5 years of financial experience, a degree in Finance or Accounting, and strong Excel skills. The role requires event-based hours, including evenings and weekends, and may involve physical demands and use of PPE.

Client Service Representative

Company: CSC

Location: Washington DC

Posted Nov 19, 2024

CSC is a global business that provides knowledge-based solutions to clients worldwide. They are hiring Client Service Representatives for their Motor Vehicle team, who will work directly with clients to provide solutions that help their business run smoother and smarter. The company offers competitive benefits, paid time off, and opportunities for growth.

MRI Technologist - PRN - Washington

Company: Mercy

Location: Washington, Missouri

Posted Nov 19, 2024

Mercy is a healthcare organization that values compassionate care and exceptional service. They offer careers that align with individual skills and heart, as recognized by Modern Healthcare Magazine. The MRI Staff Technologist role involves operating MRI scanners, selecting imaging techniques, and entering patient data. Qualifications include a Radiological Technology Program graduation, ARRT in Radiography or registry eligibility, BLS certification, and excellent communication skills. Mercy provides comprehensive benefits, including health, vision, dental coverage, PTO, tuition reimbursement, and retirement funds. They foster a supportive community, encourage innovation, and seek candidates with a positive outlook and strong advocacy.

Senior Named Account Executive, Washington DC, Maryland & Virginia

Company: Cloudflare

Location: Washington, DC

Posted Nov 19, 2024

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a highly motivated Named Account Executive for a remote role based in Washington DC, Virginia, or Maryland. The role involves managing a set of large accounts, driving business partnerships, and leveraging Cloudflare's solutions for digital transformation. The ideal candidate should have 6+ years of experience in cloud networking and security, strong sales acumen, and the ability to build relationships quickly. Cloudflare is committed to building a better Internet, protecting free speech, and maintaining user privacy.

Summer Intern, Product Monetization

Company: The Washington Post

Location: Washington, DC

Posted Nov 19, 2024

The Washington Post is offering two internship positions in product management, focusing on Subscriptions and Advertising. Interns will work on projects throughout the software development lifecycle, collaborating with various teams. They'll gain experience in writing PRDs, maintaining roadmaps, analyzing data, and participating in product launches. The internship is paid, full-time (35-40 hours/week), and based in the D.C. office. It offers a meaningful learning experience, real production feature work, and exclusive events. While not guaranteed, past interns have been hired. The Post values diversity and innovation.

Bartender - NED's Club Washington DC

Company: Soho House

Location: Washington, DC

Posted Nov 19, 2024

Ned's Club Washington DC is a members' club located in a neoclassical building within President's Park. It spans three floors and includes a Rooftop Terrace, Loft Restaurant, Founder's Dining Room, The Library, Drawing Room, Gallery, and Conservatory. The club offers exceptional job opportunities for bartenders, with a salary of $14.00/hour plus gratuity, comprehensive benefits, and opportunities for career growth. Bartenders are expected to prepare and serve drinks, maintain a clean and safe environment, and engage with customers to provide exceptional service.

RN Case Manager Liaison Nurse (ER/ED) - 0.75 FTE Silverdale WA (St. Michael ER) 5K Hiring Incentive

Company: Kaiser Permanente

Location: Silverdale, Washington

Posted Nov 19, 2024

Kaiser Foundation Health Plan of Washington is seeking a Care Manager or Liaison Nurse with at least three years of recent RN medical/surgical/ambulatory clinical experience. The role involves case management for patients hospitalized at a nearby network facility, focusing on optimal health care outcomes and appropriate resource utilization. Responsibilities include assessing patients, developing patient-centered care plans, coordinating interventions, and advocating for patient care needs. The nurse will also collaborate with healthcare professionals, monitor patient responses, and participate in program effectiveness measurement. Basic qualifications include a Bachelor's degree, Registered Nurse License (Washington), and Case Manager Certificate within 24 months of hire. Preferred qualifications include experience in utilization review, ambulatory case management, or disease management.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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