Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Senior Engineer - .NET - (REMOTE)

Company: GEICO

Location: Washington DC

Posted Nov 19, 2024

The job posting is for a Senior Engineer position at GEICO, requiring experience with C#,.NET, and cloud services. The ideal candidate will have broad technical knowledge, strong problem-solving skills, and experience with frontend development. The company offers a competitive salary range, benefits, and a total rewards program.

RN Case Manager Liaison Nurse (Inpt Discharge Planning) - 1.0 FTE Seattle WA (Swedish First Hill) 5K Hiring Incentive

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 19, 2024

The Care Manager, or Liaison Nurse, is responsible for discharge planning and follow-up care for Kaiser Foundation Health Plan of Washington patients hospitalized at a nearby network facility. They work in two settings on a rotating schedule, carrying a case load of patients in one of the Kaiser medical centers. The role involves assessing patients, developing patient-centered case management plans, coordinating interventions, and advocating for patient care needs. The Liaison Nurse collaborates with various healthcare professionals, monitors patient responses to interventions, and ensures a seamless continuum of care. Basic qualifications include a Bachelor's degree, RN license in Washington, and three years of recent RN clinical experience. Preferred qualifications include experience in utilization review, ambulatory case management, or disease management.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Nov 19, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Executive Assistant - Senior Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Nov 19, 2024

Fannie Mae is seeking an experienced Executive Assistant - Senior Associate to provide administrative and logistical support to the General Counsel / Corporate Secretary. The role involves managing calendars, arranging meetings and travel, coordinating events, and interfacing with internal and external stakeholders. The ideal candidate will have at least 2 years of experience supporting senior executives, strong judgment, attention to detail, and excellent communication skills. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

Per Diem Gastroenterologist (Swedish Medical Group)

Company: Swedish Health Services

Location: Edmonds, Washington

Posted Nov 19, 2024

Swedish Medical Group in Edmonds, Washington is recruiting a Per Diem Gastroenterologist with exceptional skills. The role involves working in a growing consultative practice that offers tertiary and quaternary referral care, including liver transplantation, ERCP/EUS, POEM, and deep enteroscopy. The group is collaborative and committed to delivering high-level GI care. The compensation is between $397,149 and $668,314 per year, potentially including incentives. Edmonds, a suburb of Seattle, offers a charming lifestyle with easy access to outdoor activities and Seattle's cultural scene.

Food Runner - NED's Club Washington DC

Company: Soho House

Location: Washington, DC

Posted Nov 19, 2024

The Ned and Ned's Club are expanding to Washington DC, opening a new members' club in a neoclassical building with views of the White House, US Treasury, and Washington Monument. The club offers various facilities including a rooftop terrace, loft restaurant, and private event spaces. They are hiring for a runner position, offering a salary of $10.00/hour plus gratuity, along with benefits such as insurance, complimentary meals, and career development programs. The role involves keeping floor teams stocked, delivering food and drinks, maintaining cleanliness, and communicating effectively with guests.

Client Account Assistant

Company: Hogan Lovells

Location: Washington DC

Posted Nov 19, 2024

The job description is for a Client Account Assistant who will support and collaborate with other teams to provide high-level client service. The role requires excellent proofreading and communication skills, as well as experience working independently and in a team.

Data Analyst US Trade

Company: Aalis Management Consulting

Location: Washington DC

Posted Nov 19, 2024

Aalis Management Consulting is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB) that provides stakeholder-focused support in various areas, including acquisition and procurement, IT, financial management, and logistics. The company is seeking a Business Analyst to support the US Trade Representative's monitoring and enforcement function by providing trade and other data analysis.

Data Protection Incident Responder - USDS - DC

Company: TikTok

Location: Washington, DC

Posted Nov 19, 2024

TikTok U.S. Data Security (USDS) is a subsidiary of TikTok in the U.S., focusing on data protection and content assurance. The USDS Resiliency Operations Center manages incident response, crisis management, and business continuity. The Data Protection Incident Responder role involves managing incidents, coordinating cross-functional activities, and communicating with executive management. The company values creativity, collaboration, and diversity, offering a hybrid work schedule. Minimum qualifications include a Bachelor's degree in CyberSecurity, crisis management, or related field, and 3+ years of incident management experience.

Solutions Consultant - Strategics

Company: Palo Alto Networks

Location: Washington, DC

Posted Nov 19, 2024

Palo Alto Networks is a cybersecurity company dedicated to protecting the digital way of life. They are committed to innovation, challenging the status quo, and fostering a culture of disruptive innovation and collaboration. The Solutions Consultant role involves providing technical leadership, defining solutions for customers' security transformation, and driving sales quotas. The company values diversity, offers comprehensive benefits, and is an equal opportunity employer. However, they do not sponsor work visas for this position.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Nov 19, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Customer Management Solutions - Customer and Partner Management - Senior Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Nov 19, 2024

Fannie Mae is a company that helps people buy and rent homes. They offer a flexible work environment and opportunities to grow your career. The company is looking for a Customer Management Solutions Senior Associate to oversee customer network development and customer support activities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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