Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Privacy Risk Manager

Company: Meta

Location: Washington, DC

Posted Nov 19, 2024

Meta is seeking a Privacy Risk Manager with extensive experience in risk management, testing, and Meta Privacy functions. The role involves driving cross-functional engagement, monitoring regulatory policies, and communicating progress updates. The ideal candidate should be an experienced privacy professional, comfortable in high-pressure situations, and capable of pivoting quickly. They will partner with Meta's business and product teams to improve compliance and privacy-by-design integration into operations and product life cycles. The role requires proven project management skills, strategic priorities, and a history of delivering operational results.

Lead Director, Government Affairs

Company: CVS Health

Location: Washington, DC

Posted Nov 19, 2024

CVS Health is seeking a Lead Director of Federal Government Affairs to develop Congressional relationships, build the company's reputation, and enhance long-term objectives through complex advocacy and campaign strategies. The role requires 10+ years of overall work experience, 5+ years in Congressional/lobbying, and experience in the Federal Government. The candidate must have excellent written and verbal communication skills, strategic thinking, and the ability to work collaboratively. The position offers a competitive pay range, comprehensive benefits, and opportunities for professional growth.

Senior Manager, Public Policy

Company: Roblox

Location: Washington, DC

Posted Nov 19, 2024

Roblox is seeking a Senior Public Policy Manager to join their Federal Policy team in Washington, DC. The role involves developing and implementing an engagement strategy with Republican lawmakers, maintaining relationships with policymakers, and advising internal teams on public policy matters. The ideal candidate should have a Bachelor's degree in a relevant field, 8+ years of experience with Republican policymakers, and deep knowledge of the legislative process. Roblox offers an industry-leading compensation package, excellent benefits, and a supportive work environment.

Federal Enterprise Account Executive - DHS

Company: Qualtrics

Location: Washington DC

Posted Nov 19, 2024

The text describes the company Qualtrics and its mission to help organizations deliver exceptional frontline experiences. It highlights the company's culture of collaboration, hard work, and commitment to winning. The text also describes the role of a Federal Enterprise Account Executive, which involves leading sales efforts within the assigned territory and driving revenue growth.

Pharmacy Technician

Company: CVS Health

Location: Fort Washington, PA

Posted Nov 19, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing prescriptions, and ensuring regulatory compliance. New hires must complete a training program and satisfy state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more. CVS Health values accountability, caring, collaboration, innovation, and integrity.

Senior Billing Specialist

Company: The Washington Post

Location: Washington, DC

Posted Nov 19, 2024

The Washington Post is hiring a Senior Billing Specialist to manage billing and financial processes for print subscribers and agents. The ideal candidate should have a strong finance background, excellent communication skills, and the ability to work independently. Responsibilities include processing daily billing, resolving discrepancies, and maintaining billing files. The role demands a detail-oriented, proactive individual with analytical skills and the ability to adapt to change. Benefits include competitive medical coverage, pension, 401(k) match, and 20 weeks of paid parental leave.

Pharmacy Technician (Per Diem/On-Call)

Company: Kaiser Permanente

Location: Renton, Washington

Posted Nov 19, 2024

The text describes a job role for a pharmacy technician within the PCC-WA team. The technician will support pharmacists in preparing and dispensing medications, performing tasks such as typing prescriptions, processing refills, stocking shelves, and maintaining inventory. They will also ensure patient safety, stay updated on clinical initiatives, and work effectively as part of a team. Basic qualifications include completion of a pharmacy technician training program and obtaining a Pharmacy Technician Certification in Washington. Preferred qualifications include prior experience in pharmacy, IV experience, warehouse experience, and knowledge of managed care health systems.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Nov 19, 2024

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Upon successful completion of the training, trainees can be considered for Operations Supervisor or Shift Supervisor positions. The role requires deductive reasoning, analytical skills, and computer skills. The pay range is $18.25 - $26.00, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and education assistance.

MRI Technologist - 30 Hrs Float- 5k SOB - Tacoma

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 19, 2024

The job posting is for a Radiologic Technologist position, specifically for MRI procedures. The role involves providing high-quality patient imaging, ensuring patient safety, and maintaining equipment. Key responsibilities include performing diagnostic tests, providing customer service, and adhering to safety protocols. The company is committed to its employees, recently offering a wage increase of up to 9% retroactively. The ideal candidate should have a minimum of one year of direct experience with cross-sectional anatomy, and be certified as a Radiologic Technologist. Additional qualifications include knowledge of radiation safety, infection control practices, and excellent communication skills.

Summer Intern, Product Design

Company: The Washington Post

Location: Washington, DC

Posted Nov 19, 2024

The Washington Post is seeking Product Design Interns to collaborate with their design team in creating user-focused digital products. Interns will engage in tasks like user research, wireframing, prototyping, and gathering user feedback. They will also participate in design critiques and gain practical experience in the product design process. The engineering department is also recruiting curious and creative interns to work on various teams. Interns are paid hourly and expected to work 35-40 hours per week. The internship program is based in the D.C. office, and successful applicants will work directly with full-time engineers on real production features. The program includes exclusive events like an annual intern hackathon and lunch seminars from company leaders. While this internship does not guarantee a job at The Post, they have hired from their internship classes in the past.

Senior Software Engineer - USDS

Company: TikTok

Location: Washington, DC

Posted Nov 19, 2024

TikTok U.S. Data Security (USDS) is a division of TikTok focused on enhancing data protection and content assurance for U.S. users. The company is seeking a Senior Software Engineer to join the Risk and Response organization within US Trust & Safety. The role involves developing tools, driving the Detection Engineering program, collaborating with other Trust and Safety teams, and identifying areas for automation. The engineer will work with React, Python, and Golang, and may be exposed to harmful content. TikTok values creativity, innovation, and a fast-paced, high-performing team environment.

Community Engagement Manager

Company: Lime

Location: Washington DC

Posted Nov 19, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They are hiring a Community Engagement Lead to join their Government Relations team and are offering competitive salaries, performance-based annual bonus, and pre-IPO equity.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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