Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Junior Full Stack Developer

Company: Harmonia Holdings Group

Location: Washington DC

Posted Nov 12, 2024

Harmonia Holdings Group LLC is a rapidly growing federal government contractor that provides innovative solutions to its clients. The company is committed to fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction. It offers competitive compensation, a family-focused culture, and a dynamic work environment.

Program Evaluator

Company: Corner Alliance

Location: Washington DC

Posted Nov 12, 2024

Corner Alliance is a dynamic growing consulting firm seeking a Program Evaluator with 6+ years of experience to join their team. The role involves developing and implementing best practices in data collection methodologies and analyses, leading collaborative efforts, and writing and editing reports. The company offers a comprehensive benefits package and a culture dedicated to a highly engaged team.

Senior Program Manager

Company: G2 Ops, Inc.

Location: Washington DC

Posted Nov 12, 2024

G2 Ops is seeking a Senior Program Manager with 10+ years of experience in program and project management. The company offers competitive pay, benefits, and a collaborative work environment. The role requires a strong ability to lead, organize, and drive program success.

Senior Data Analyst

Company: Corner Alliance

Location: Washington DC

Posted Nov 12, 2024

Corner Alliance is a dynamic growing consulting firm seeking a Senior Data Analyst with 7+ years of experience to join their team. The role involves developing and implementing data analyses, providing consulting and analytic services, and leading strategy-driven research planning and management.

Senior Software Development Engineer, Connection Manager

Company: Delinea

Location: Washington DC

Posted Nov 12, 2024

Delinea is a pioneer in securing identities through centralized authorization, making organizations more secure by governing their interactions across the modern enterprise. The company is creating awesome software used by thousands of IT professionals globally.

Junior AML Project Manager

Company: K2 Integrity

Location: Washington DC

Posted Nov 12, 2024

K2 Integrity is seeking an entry-level Junior AML Project Manager to support senior leadership. The successful candidate will thrive in a fast-paced entrepreneurial environment, supporting hectic schedules across multiple time zones. The role involves coordinating meetings, managing calendars, tracking project budgets, and developing digital content.

Correspondent, Economic Policy

Company: The New York Times

Location: Washington DC

Posted Nov 12, 2024

The New York Times is seeking a dynamic and well-sourced correspondent to cover economic policy in Washington D.C. The ideal candidate will have a strong understanding of economic issues and be able to break news and explain complex policy in an accessible way.

Senior Graphic Designer

Company: DarkStar Intelligence

Location: Washington DC

Posted Nov 12, 2024

The job posting is seeking a Senior Graphic Designer to support a federal government client in Bethesda, MD. The role involves developing and delivering high-quality visual and digital media products, working with a UIUX designer to create engaging user experiences, and ensuring all products comply with production standards and public release clearances.

Project Supervisor

Company: Finn Partners

Location: Washington DC

Posted Nov 12, 2024

FINN Partners is looking for a Project Supervisor to join their growing team. The role involves leading complex projects, managing client expectations, and collaborating with the Account team. The company offers a competitive salary, benefits package, and a supportive culture.

Account Executive

Company: Catalist

Location: Washington DC

Posted Nov 12, 2024

Catalist is a leader in civic data and data science innovation, offering data software and services to progressive organizations for better engagement and mobilization. The company values creativity and problem-solving, with a mission to support Democratic candidates and progressive organizations. The Account Executive role involves understanding client needs, delivering services, and managing projects. Requirements include 12+ years of account management or campaign experience, excellent customer service skills, and proficiency in Microsoft Office, particularly Excel. Benefits include medical, dental, vision, prescription drug, group term life insurance, long-term and short-term disability, 401k safe harbor plan, FSAs, transit benefits, professional development, student loan paydown or save up, vacation, personal leave, sick leave, and hybrid office/remote work options.

Sales Development Representative, Enterprise

Company: FiscalNote

Location: Washington DC

Posted Nov 12, 2024

FiscalNote is seeking an Enterprise Sales Development Representative to join their dynamic SDR team. The role involves prospecting and connecting with key executives, developing leads, and laying the foundations for sales success. The company offers a competitive salary, benefits, and a collaborative work environment.

Manager or Sr. Manager, Development

Company: Avantus

Location: Washington DC

Posted Nov 12, 2024

Avantus is a company that is shaping the future by making reliable low-cost clean energy a global reality. They are seeking a highly motivated and organized candidate for a Manager or Sr Manager Development position to develop solar photovoltaic energy storage and green hydrogen projects.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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