Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Recreation Assistant - Outdoor Guide

Company: Department of the Navy - Commander, Navy Installations

Location: Oak Harbor, Washington Oak Harbor, Washington

Posted Nov 12, 2024

This job posting is for a position in the Outdoor Recreation Division aboard NAS Whidbey Island, supporting the MWR department of Commander, Navy Installations Command (CNIC). The role involves guiding outdoor adventure program trips and adventures for service members, families, retirees, and civilian employees. Key requirements include a valid driver's license, CPR/First Aid Certification, ability to lift up to 75 pounds, and familiarity with outdoor recreation equipment. A Wilderness First Responder Certificate is desirable, and the candidate must possess leadership/instruction skills. The position does not have a specific education requirement, but resumes should demonstrate relevant experience and skills. The salary is dependent on experience and/or education, and the role may require a one-year probationary period.

Technical Writer

Company: Govini

Location: Washington DC

Posted Nov 12, 2024

Govini is seeking a Technical Writer to join their Strategy team to create compelling proposal submissions for competitive wins in the federal market. The ideal candidate has a strong understanding of the federal acquisition process and excellent communication skills.

Visual Information Specialist (Art Director)

Company: Other Agencies and Independent Organizations - National Gallery of Art

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 12, 2024

The Art Director position at the National Gallery of Art involves leading the visual identity of the brand, supervising staff, and managing visual design projects. The role requires a U.S. citizen with at least one year of experience in managing graphic design services. Applicants must submit a portfolio and may be asked for writing samples. The position involves brand management, design skills, and supervision abilities. Education in related fields like commercial art, fine arts, or industrial design is preferred. The role offers comprehensive federal benefits.

Deputy Assistant Inspector General for Investigations

Company: Department of Transportation - Office of Inspector General

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 12, 2024

The Office of Inspector General (OIG) of the U.S. Department of Transportation (DOT) aims to enhance efficiency, effectiveness, and prevent waste, fraud, and abuse. The Inspector General Act of 1978 grants OIG autonomy. OIG fulfills its mission through audit reports, evaluations, and management advisories. The role requires U.S. citizenship, top secret clearance, successful background investigation, medical examination, drug testing, and public financial disclosure. SES candidates must demonstrate executive-level experience in law enforcement and leading comprehensive investigative programs. They must also showcase leadership, results-driven, business acumen, coalition-building, and communication skills.

Technical Editor (Managing Editor Brand)

Company: Other Agencies and Independent Organizations - National Gallery of Art

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 12, 2024

The Managing Editor, Brand, is crucial in shaping the voice of the brand. This role involves creating engaging content for various platforms, including taglines, product descriptions, website content, and marketing campaigns. The editor must deeply understand target audiences and guide others in using the brand voice. Key requirements include U.S. citizenship, e-Verify participation, and Selective Service registration for males. Applicants must have at least one year of specialized experience in writing, editing, and applying tone of voice to marketing and publications for arts or cultural institutions. A portfolio showcasing relevant work samples may be required. The position necessitates program management, editing, brand management, and supervision skills. Time-in-grade requirements apply for current federal employees. Education-wise, undergraduate or graduate study in relevant fields is needed, or substantial experience in the field.

Senior Director of Mission Success

Company: Dcode

Location: Washington DC

Posted Nov 12, 2024

Dcode is looking for a Senior Director of Mission Success to contribute to their fast-growing government consulting business. The role involves overseeing client engagements, building relationships with senior government leaders, and helping them foster an innovative culture. The company offers a competitive salary range of $140,000-$170,000 plus biannual bonuses.

VP, Capture

Company: Govini

Location: Washington DC

Posted Nov 12, 2024

Govini is a company that transforms Defense Acquisition with AI-enabled applications and best-in-class data. They are looking for a Director of Government Contracts to lead their Contracts and Capture teams and champion strategic and tactical initiatives.

Cybersecurity Analyst

Company: Spry Methods, Inc.

Location: Washington DC

Posted Nov 12, 2024

The job posting is for a Cybersecurity Analyst position in the Department of Transportation's Cybersecurity Program. The role involves supporting the program's services, developing functional and technical requirements, and adhering to system security controls. The ideal candidate has experience in cybersecurity, NIST Special Publications, and federal organizations.

Product Manager (Design Background)

Company: Dcode

Location: Washington DC

Posted Nov 12, 2024

Dcode is seeking a design-oriented Product Manager to lead the development of internal software tools. The role involves translating consulting processes into easy-to-use tools, working closely with the Client Success team, and driving the product roadmap.

ELECTRONICS TECHNICIAN

Company: Department of the Navy - United States Fleet Forces Command

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 12, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow the 'How to Apply' section. Requirements include US Citizenship, federal employment suitability, direct deposit, E-Verify, and a U.S. Passport. Specialized experience is needed for GS-11 and GS-9 positions, with no education substitution for GS-11. GS-09 allows education substitution. Travel, lifting, and equipment transportation are required. Vacancies may be filled at any listed grade level.

Assistant Analyst - Multiple Positions

Company: Legislative Branch - Congressional Budget Office

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 12, 2024

The Congressional Budget Office is hiring for entry-level assistant analyst positions, limited to three years. Ideal for those seeking work experience before postgraduate study. US citizenship or permanent residency is required, along with a bachelor's degree by June 2025. Strong quantitative skills, attention to detail, and communication skills are necessary. Experience with Microsoft Office and statistical software is required for some roles. A comprehensive benefits package is offered.

Financial Analyst – Level II

Company: Redhorse

Location: Washington DC

Posted Nov 12, 2024

Redhorse Corporation is seeking a Financial Analyst Level II to support programs and projects at the Facilities Services Directorate. The job requires providing financial and budget management and analytical support to the Facilities Operations Services Division.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages