Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Solutions Architect

Company: Astor & Sanders Corp

Location: Washington DC

Posted Nov 12, 2024

Astor amp Sanders Corporation is seeking a Solutions Architect to provide technology support and architect comprehensive solutions for clients. The role requires a deep understanding of clients' business needs and expertise in areas such as IT Operations, networking, and telecommunication.

Territory Representative

Company: SI-BONE

Location: Washington DC

Posted Nov 12, 2024

The job posting is for a Territory Representative position at SIBONE, a medical device company. The role involves managing a territory, providing leadership, and marketing to clinicians to create awareness and support educational activities around SI joint diagnosis and treatment. The company is looking for a candidate with a strong background in sales, orthopedics, or pain management, and excellent communication and leadership skills.

IT Technical Manager

Company: Global Guardian

Location: Washington DC

Posted Nov 12, 2024

The IT Technical Manager role is responsible for overseeing technical support and operations across multiple site locations, providing higher-level technical support, and contributing to strategic plans and operations.

Solutions Consultant

Company: Common Room

Location: Washington DC

Posted Nov 12, 2024

Common Room is a customer intelligence platform that helps companies capture buying signals and reach the right person with the right context at the right time. The company is looking for a Solutions Consultant to join their team and work with customers to develop and validate solutions.

Power BI and Power Apps Developer

Company: Andworx LLC

Location: Washington DC

Posted Nov 12, 2024

Andworx is hiring a Power BI and Power Apps developer to create rich data visualizations for their Federal client and company. The ideal candidate has experience with Power BI, data analysis, and user experience design, and is comfortable building data visualizations and interacting with stakeholders.

Customer Success Manager, Scale

Company: Common Room

Location: Washington DC

Posted Nov 12, 2024

Common Room is a customer intelligence platform that helps companies understand their customers better. They are looking for a Customer Success Manager to join their team and help their customers achieve success with their platform.

Technology Consulting Director

Company: Pure Integration

Location: Washington DC

Posted Nov 12, 2024

pureIntegration is a technology consulting firm looking for a Technology Consulting Director to join their growth team. The ideal candidate will have experience solving complex technical and business problems and leading teams.

Sales Support Administrator (Bilingual French)

Company: 3E

Location: Washington DC

Posted Nov 12, 2024

3E is a mission-driven company that provides data analytics and software solutions for workplace and chemical safety, product stewardship, and sustainability. They are seeking a Sales Support Administrator to join their dynamic sales team.

Senior Odoo Developer

Company: Lawazem

Location: Washington DC

Posted Nov 12, 2024

LAWAZEM is looking for a Senior Odoo Developer with experience in developing modules, delivery, and support. The ideal candidate should have a bachelor's degree in Business Administration or Computer Science, excellent planning and communication skills, and knowledge of Odoo modules and features.

Grants Project Manager

Company: Savan Group

Location: Washington DC

Posted Nov 12, 2024

Savan is seeking a Grants Project Manager to lead and manage the OAAM data analytics project, ensuring successful delivery within scope, time, and budget constraints. The ideal candidate will have demonstrated experience in full lifecycle project management, including project planning, risk identification, and cost estimation.

JIRA Administrator

Company: GCyber

Location: Washington DC

Posted Nov 12, 2024

GCyber is hiring a JIRA Administrator to support the modernization of DISA's Secure Web Services environment. The job requires experience with JIRA administration, scripting, and Atlassian product suite. GCyber is an Equal Opportunity Employer.

Vice President, Identity & Data Strategy

Company: Resonate

Location: Washington DC

Posted Nov 12, 2024

Resonate is a company that is revolutionizing how businesses connect with their audiences through AI-powered marketing data and identity solutions. The company is looking for a Vice President of Identity and Data Strategy to lead the product vision, strategy, and execution for their identity and data solutions.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages