Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Division Counsel (Tax Exempt and Government Entities)

Company: Department of the Treasury - Internal Revenue Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The Office of Chief Counsel, IRS, is recruiting dedicated individuals to uphold taxpayer rights with integrity, offering correct and impartial interpretation of internal revenue laws. The role of Division Counsel (TEGE) requires an LL.B. or J.D. from an ABA-accredited law school, active bar membership, and 7 years of professional tax law experience. Applicants must demonstrate leadership, strategic change, people management, results-driven approach, business acumen, and coalition-building skills. Additional desirable qualifications include understanding of IRS operations and Treasury Department.

Clinical Psychologist

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Nov 09, 2024

This job posting is for a Direct Hire position with Defense Health Agency, Army Medical Center Madigan, Department of Medicine, Internal Medicine Services in Tacoma, Washington. The role is for a Clinical Psychologist requiring a Doctoral Degree in Clinical Psychology and one year of specialized experience in psychological evaluations, treatment plans, and counseling. A current, active, valid, and unrestricted clinical license is mandatory. The position involves potential for random testing, mandatory seasonal influenza vaccination, and a one-year probationary period. Benefits include a comprehensive package, but a PCS move is not authorized.

Health Technician (Surgical)

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Nov 09, 2024

The text describes a job opening at the Department of Health Agency, Puget Sound Market, Madigan Army Medical Center, Joint Base Lewis-McChord, Washington. The positions are in the Department of Surgery, Urology Services, and Dir. of Nursing, Operating Room. This is a Direct Hire Solicitation. The role requires specialized experience in assisting the medical surgical team in the operating room, including preparing and screening patients for surgery, and passing medical instruments or drugs during surgery. The job involves working on-call, shift work, and is designated 'Mission Essential'. It requires Basic Life Support training, annual seasonal influenza vaccinations, and a pre-employment physical examination. The position is subject to a background investigation and a one-year probationary period. U.S. citizenship is required.

Customer Success Engineer - Analytics (Active TS/SCI with poly required)

Company: Qlik

Location: Washington, DC

Posted Nov 09, 2024

Qlik, a Gartner Magic Quadrant Leader for 14 years, is seeking a Customer Success Engineer - Analytics. The role involves owning the technical customer relationship, ensuring successful software adoption, and providing technical support. Key responsibilities include conducting periodic reviews, advising on application development, and maintaining customer sentiment awareness. The ideal candidate should have an active TS/SCI with poly, 5+ years of enterprise infrastructure experience, a degree in Computer Science or related field, and knowledge of Qlik architecture or other data analytics applications. The role is based in the DC, MD, VA area with a salary range of $102,400 - $122,400 per year.

Chief- Communications & IT Division -Sr Technical Leader

Company: Department of Defense - National Security Agency/Central Security Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The job requires developing strategic plans for National Security/Emergency Preparedness, including operational deployments on nights, holidays, and weekends. The candidate must be able to relocate to emergency sites with little notice and function under stress. A U.S. citizen with a Top Secret clearance and relevant experience is needed. The role demands technical leadership, professional development of others, and continuous skill enhancement. The position offers a competitive salary and benefits package, but requires flexibility and potential for irregular working hours and travel.

Medical Instrument Technician (EEG)

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Nov 09, 2024

This job posting is for a Direct Hire Solicitation at Madigan Army Medical Center's Neurology Service in Tacoma, Washington. The position involves conducting electroencephalograms, educating patients, and maintaining EEG equipment. Specialized experience or relevant education is required. The role may include shift work and requires various certifications, including Basic Life Support (BLS) and Hepatitis B immunization. A background investigation, fitness determination, and drug testing are part of the conditions of employment. U.S. citizenship is mandatory, and a one-year trial period may be required.

Criminal Investigator (RA)

Company: Department of Homeland Security - U.S. Secret Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The Secret Service is recruiting retirees from FERS or CSRS to share their knowledge and experience with the current workforce. The Criminal Investigator's mission involves critical protective and investigative assignments, upholding traditions of honor, integrity, and excellence. Requirements include U.S. citizenship, Top-Secret Tier 5 clearance, drug test, credit check, polygraph examination, travel, valid driver's license, firearm proficiency, physical fitness, and medical examination. Qualifications include one year of specialized experience in coordinating complex protection assignments. This is an open continuous announcement with a first cut-off date of October 18, 2024.

Chief Data and Analytics Officer

Company: Department of the Treasury - Internal Revenue Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The Internal Revenue Service (IRS), a bureau of the Department of the Treasury, seeks applicants for a senior position. The role requires U.S. citizenship, geographical mobility, and completion of a one-year probationary period. Applicants must pass a background check, including an FBI criminal history record check and a NACI or equivalent. They must also complete a Personal Identity Verification process and file a Confidential Financial Disclosure Report. The position necessitates leadership and supervisory experience, directly related to the skills and abilities outlined under Executive Core Qualifications (ECQs) and Technical Qualifications (TQs). ECQs include Leading Change, Leading People, Results Driven, Business Acumen, and Building Coalitions. Applicants must submit a written narrative addressing each ECQ separately, providing at least two examples per ECQ.

Health Technician (Anesthesia)

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Nov 09, 2024

This job posting is for a Direct Hire position in the Department of Surgery, Anesthesia Surgery at Madigan Army Medical Center in Tacoma, WA. The role requires one year of specialized experience in sterilizing medical equipment and preparing intravenous fluids. It involves various conditions such as background investigation, seasonal influenza vaccination, random drug testing, and obtaining a BLS certification. The position offers comprehensive federal benefits and may include salary negotiation, recruitment incentives, and direct deposit. However, it also comes with conditions like no PCS cost reimbursement and a trial period.

RN Wound Care Educator Masters Hybrid Washington

Company: Kaiser Permanente

Location: Renton, Washington

Posted Nov 09, 2024

The job involves designing, developing, and delivering education programs to support knowledge and skills across the continuum of care. The role includes creating training for key initiatives in quality, redesign, practice improvement, and internalization of services. The individual will be responsible for new hire orientation and ongoing staff training, as well as recruitment and retention strategies. They will also provide consultation and leadership to clinical teams in staff orientation, training, and selection. The role requires a Masters degree in nursing or a related field, a Registered Nurse license, and significant clinical experience. Preferred qualifications include additional years of ambulatory care experience, advanced clinical expertise, and familiarity with leveraging technology for enhanced adult learning.

Government Sr Data Scientist

Company: Moody's

Location: Washington, DC

Posted Nov 09, 2024

Moody's Analytics is seeking a Senior Data Analyst with 10+ years of experience in data science, machine learning, and data visualization. The role involves transforming complex data sets into useful information, developing data methodologies, and presenting findings to clients. The ideal candidate should have a degree in a relevant field, proficiency in SQL, Python, R, and tools like Qlik, Tableau, and Microsoft Office Suite. Moody's emphasizes a developmental culture, diversity, and equal opportunities. The position offers a competitive salary, benefits, and potential for career growth.

Practical Nurse

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Nov 09, 2024

This is a Direct Hire Authority (DHA) solicitation for a position in the Department of Surgery, Otorhinolaryngology Service at Madigan Army Medical Center in Tacoma, Washington. The role involves recruiting and appointing qualified candidates to positions in the competitive service. Salary negotiation and recruitment incentives may be available. Requirements include a current license to practice as a practical or vocational nurse, one year of nursing experience, and ability to obtain and maintain current Basic Life Support (BLS) certification. A pre-placement medical examination and a Personnel Security Investigation are required. The position is subject to pre-employment screening and random drug testing.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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