Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Contracts Administrator

Company: Addison Group

Location: Washington, DC

Posted Nov 09, 2024

A nationally recognized leader in education in the Washington DC Area is seeking a seasoned Contracts Administrator. The role offers an opportunity to work for a Local University and tuition reimbursement after a year. Primary responsibilities include contract administration, proposal preparation, negotiation, and customer relationship management. The ideal candidate should have a Bachelor's degree in Business Administration or related field, 3-7 years of experience as a contracts administrator, and expert knowledge of contractual and government regulations. U.S. Citizenship and potential security clearance are required.

Radiologic Technologist

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 09, 2024

The job posting is for a Radiology position that offers a $10,000 sign-on bonus and involves providing radiology services to patients. The role requires performing quality general radiographic and specialty images, positioning patients, and maintaining diagnostic equipment. The successful candidate will demonstrate strong communication skills, adhere to radiation safety practices, and provide excellent customer service to patients, physicians, and staff. Basic qualifications include graduation from an accredited radiologic technology program and certification as a Radiologic Technologist in Washington. Preferred qualifications include one year of direct experience with diagnostic procedures.

Customer Success Analyst, Government

Company: Predata

Location: Washington, DC

Posted Nov 09, 2024

Predata, a predictive analytics startup, is seeking a Customer Success Analyst for its Government Team in Washington, D.C. The role involves supporting customers in using the Predata platform, demonstrating its capabilities to prospective clients, and collaborating with various teams to develop product features. The ideal candidate should have a degree in a related field, 2-5 years of experience in the national security space, strong international affairs background, and teaching/training experience. Competitive compensation and benefits package is offered.

Federal - Agile / Technical Coach

Company: Accenture

Location: Washington, DC

Posted Nov 09, 2024

The Agile Coach will lead a Scaled Agile Framework (SAFe) transformation in pilots, enhancing release management via DevOps and other technical skills. Key responsibilities include providing Agile coaching for LEAN Agile methodology adoption across 22 subsystem teams, accelerating value delivery through robust DevOps practices, and identifying improvements in coding and design processes. The role requires a minimum of 5 years in Agile, with certifications like Safe SAFe, SPC, or Release Train Engineer. US Citizenship is mandatory. Bonus points for DevOps experience.

Cook Leader All American

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Nov 09, 2024

The role involves assisting a supervisor in training, guiding, and supervising kitchen staff, including cooks and food service workers. The position requires understanding of kitchen equipment operation, food storage, menu composition, and staff training. It necessitates skills in food preparation, planning, coordination, and time sequencing. The candidate must possess basic reading, writing, and math skills, and be able to interpret complex recipes. A high school diploma or equivalent is required. The role involves moderate physical effort, flexible scheduling, and working in various conditions. Successful completion of a National Agency Check (NACI) background check and obtaining a Food Handler's Certificate are mandatory. The position offers a comprehensive benefits package.

Director, Product Marketing

Company: EVERFI

Location: Washington, DC

Posted Nov 09, 2024

EVERFI, a leading education technology innovator, is seeking a Director of Product Marketing. The role involves developing marketing strategies for multiple product lines, collaborating with revenue leaders and product management teams, and ensuring internal teams understand the products. Responsibilities include leading product marketing activities, monitoring industry trends, translating competitive landscape into product recommendations, developing differentiated messaging, and creating go-to-market plans. The ideal candidate should have a Bachelor's degree in marketing, education, or business, 6+ years of marketing experience, preferably in educational tools and software, and 4+ years of product marketing experience. Strong skills in attention to detail, problem-solving, content development, messaging, collaboration, project management, communication, and adaptability are required. EVERFI offers competitive benefits, a casual work environment, and opportunities to work with talented people.

Attorney-Advisor (General)

Company: Other Agencies and Independent Organizations - Office of Personnel Management

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

This job posting is for an attorney position in the Office of the General Counsel, Office of Personnel Management (OPM). The role involves providing legal advice and representation to OPM leaders on a wide range of issues. The ideal candidate must be a U.S. Citizen or National, registered for Selective Service (if applicable), and an active member in good standing of the Bar. Basic qualifications include a J.D. from an ABA-accredited law school, upper third academic standing, and significant legal work experience. Preferred qualifications include experience with Federal Employee Health Benefits program, strong communication skills, and the ability to work independently and as a team.

SQL Developer

Company: Addison Group

Location: Washington, DC

Posted Nov 09, 2024

The job posting is for a SQL Server Developer position, requiring expertise in designing and developing large scale database schemas, stored procedures, and processes. The role involves working with clients to understand data needs, implementing advanced ETL processes, and assisting in database migrations. The ideal candidate should have experience with Microsoft SQL Server 2005/2008/2012, understanding of advanced SQL Server features, and proficiency with dynamic SQL. Strong organizational, problem-solving, and communication skills are essential, along with the ability to work in an agile environment and manage multiple projects.

Administrative Assistant

Company: Addison Group

Location: Washington, DC

Posted Nov 09, 2024

Addison Group is currently recruiting for an Administrative Assistant position in Washington, DC. The role involves providing general administrative support, managing office logistics, and assisting supervisors with meetings. Qualifications include a Bachelor's degree or equivalent experience, familiarity with office equipment and Microsoft Office, and strong customer service skills.

Nurse (Clinical/Critical Care)

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Nov 09, 2024

This is a Direct Hire Authority solicitation for a Nurse position in the Department of Nursing Neonatal Intensive Care Unit at Madigan Army Medical Center. The role requires a graduate or higher level degree in nursing, active license, and at least one year of professional nursing experience in providing care to critically ill neonatal patients. Additional requirements include potential for on-call work, rotating shifts, and mission-essential duties. A background investigation, security clearance, and various certifications are necessary. The position may offer salary negotiation for new federal employees and a recruitment incentive.

Hostess/Cashier All American

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Nov 09, 2024

The text describes a job position in the Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC). The role involves cashiering tasks, greeting guests, and ensuring smooth operation of the business. The position requires a National Agency Background (NACI) Check, availability for varying shifts, and completion of a sanitation training course. The candidate must have knowledge of cash register operation, be neat in appearance, and work well with the public. No educational requirement is specified, and salary is dependent on experience and/or education. The job offers a comprehensive benefits package as part of a U.S. government career.

Federal - Recruitment Marketing Analytics Consultant- 3877429

Company: Accenture Federal Services

Location: Washington, DC

Posted Nov 09, 2024

Accenture Federal Services in Annapolis Junction, MD is seeking a Recruitment Marketing Analytics Consultant. The role involves building and delivering reports to support recruitment marketing, talent acquisition, and employer branding goals. The consultant will analyze and report on ROI from recruitment marketing spend, leveraging data and communicating marketing KPIs and insights. They will translate raw data into actionable insights using various analytics tools and create reports and presentations with data-driven recommendations. The ideal candidate has experience in a marketing/reporting focused role, Google Analytics certification, and strong analytical, organizational, and interpersonal skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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