Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Recreation Assistant - Fitness Center

Company: Department of the Navy - Commander, Navy Installations

Location: Oak Harbor, Washington Oak Harbor, Washington

Posted Nov 09, 2024

The text describes a job position in the Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC). The role involves supporting service members, their families, retired military, and civilian employees through fitness, recreation, lodging, and food and beverage programs. The position requires a pleasant attitude, effective communication skills, and the ability to handle cash transactions. A high school diploma or equivalent is necessary, and prior customer service experience is preferred. The role involves physical tasks such as standing, bending, and lifting. Benefits include a comprehensive package, and participation in Direct Deposit is mandatory. The workplace is drug-free as per Executive Order 12564.

Broadcast Maintenance Technician (Multimedia)

Company: Other Agencies and Independent Organizations - U.S. Agency for Global Media

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The job posting is for a Broadcast Maintenance Technician (Multimedia) position at the Voice of America, United States Agency for Global Media. The role involves supporting and maintaining technical infrastructure and all radio, TV, and digital broadcast equipment. Requirements include U.S. citizenship, completion of SF-86, and potential for background investigation. The position is covered by a Union Agreement and may require working nights, weekends, and holidays. Qualifications include specialized experience in reading schematics, managing installation and repairs, and performing maintenance on broadcast equipment. No educational requirement is specified.

Private Client Advisor II

Company: Bank of America

Location: Washington, DC

Posted Nov 09, 2024

Bank of America is seeking a seasoned professional with 12+ years of private banking or complex financial services experience to drive new business development for a target client segment with $3MM++ investable assets. The role involves leading the Client Process Management Process, delivering a Branded Client Experience, and advocating for clients as a trusted advisor. The ideal candidate should possess exceptional interpersonal skills, be solutions-oriented, and have the ability to influence and negotiate. A high touch, client-focused individual with a proven track record in client engagement and business development is preferred. The role requires SAFE Act registration and is eligible for a formulaic incentive plan with a pay range of $100,000.00 - $250,000.00 annualized salary.

Registered Nurse - Medical/Surgical

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Nov 09, 2024

The text describes a Nursing position with the U.S. government, requiring U.S. citizenship, passing a background check, and meeting specific educational and experience criteria. The role involves delivering patient care, coordinating care, administering medications, and collaborating with interdisciplinary teams. The preferred candidate has a BSN, medical/surgical nursing experience, and telemetry experience. The position requires full vaccination against COVID-19.

PHYSICIAN (FAMILY PRACTICE)

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Bremerton, Washington Bremerton, Washington

Posted Nov 09, 2024

This is a Direct Hire Solicitation for a Physician (Family Practice) position at Naval Hospital Bremerton, WA. The role requires a Doctor of Medicine or equivalent degree, a current, active, full, and unrestricted license, and at least one year of supervised experience in a clinical setting. Residency training in Family Practice or Family Medicine is mandatory. The position is designated as Mission Essential, requiring the incumbent to work during contingency operations, natural disasters, or emergency situations. Qualifications include US Citizenship, proof of U.S. Citizenship, and potential for a one-year trial/probationary period. Benefits and additional information are provided in the announcement.

ENGINEERING TECHNICIAN

Company: Department of the Navy - U.S. Pacific Fleet

Location: Bremerton, Washington Bremerton, Washington

Posted Nov 09, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow specific application instructions, as responses to the flyer won't be accepted. The notice details requirements such as US citizenship, federal employment suitability, direct deposit, E-Verify, and Selective Service registration for males. New hires must pass a drug test and may need security clearance. The role involves working with harmful agents, wearing protective equipment, and potential travel. Qualifications include specialized experience or education in engineering, with varying requirements based on GS level. Additional certifications and parenthetical titles may apply. The position is covered by the Department of Defense Priority Placement Program, and a tentative offer can be rescinded if pre-employment requirements aren't met.

Social Worker - Program Coordinator (Caregiver Support Program)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Walla Walla, Washington Walla Walla, Washington

Posted Nov 09, 2024

This job posting details the requirements and benefits for a social worker position in the Veterans Health Administration (VHA). The role is eligible for the Education Debt Reduction Program (EDRP), offering up to $200,000 in student loan reimbursement. Applicants must be U.S. citizens, have a master's degree in social work from a CSWE-accredited school, and be licensed or certified to practice independently. The position requires proficiency in English, a clean driving record, and the ability to drive a government vehicle. Additional requirements include participation in vaccination programs and a probationary period. The role involves program coordination, policy writing, and multidisciplinary staff supervision.

Privileged Identity & Access Management (IAM) Strategy and Governance Analyst

Company: Merrill

Location: Washington, DC

Posted Nov 09, 2024

Bank of America is seeking a candidate with 7 years of hands-on experience in Privileged Access Management (PAM) for a role in Global Information Security (GIS). The role involves ensuring adequate enforcement of Privileged Access Controls, partnering with PAM Governance leads, applying industry best practices, and collaborating with stakeholders to develop PAM requirements. The candidate must have deep knowledge of Linux, Windows, Cloud scale Identity, Access Management, and Authorization services. Expertise in authentication platforms, PAM tools, and security standards is required. The role offers opportunities for career growth, learning, and making an impact, along with competitive benefits.

Purchasing Agent

Company: Department of Health and Human Services - Indian Health Service

Location: Nespelem, Washington Nespelem, Washington

Posted Nov 09, 2024

The job announcement is for a position at an ambulatory health care center that involves buying products and services, evaluating suppliers, negotiating contracts, reviewing product quality, and ensuring compliance with laws. The role requires experience in procurement, with specialized experience needed for higher grade levels. Qualifications include a year of relevant experience or education above high school level. The position requires various immunizations, a background check, and E-Verify clearance. It offers potential for promotion to GS-08 and a comprehensive benefits package.

ELECTRICAL ENGINEER

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Nov 09, 2024

This is a public notice for anticipated vacancies, requiring US citizenship, suitability for federal employment, and participation in direct deposit. Specialized experience in electrical engineering for naval ships/submarines is needed. A professional engineering degree or equivalent is required. The position may require travel and security clearance. It's part of the DoD Civilian Acquisition Workforce Personnel Demonstration Project.

Nurse Practitioner (ARNP) - Urgent Care

Company: Indigo Urgent Care

Location: Spokane, Washington

Posted Nov 09, 2024

Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the Pacific Northwest with over 250,000 5-star reviews. They are seeking an experienced Nurse Practitioner for a Float Pool position in their Inland Northwest Region Urgent Care Clinics. The role offers a competitive compensation package, including a $15k sign-on bonus for clinicians with 2+ years of urgent care or emergency department experience. Indigo is known for its people-centered approach to medicine, modernizing healthcare by making it simpler, friendlier, and more accessible. The position involves working at the top of one's license, with opportunities for leadership and mentorship. Candidates must have a minimum of 2 years of clinical experience in an UC, ED, or FM setting, and hold an active Washington license, DEA, NPI, and prescriptive authority.

GENERAL ENGINEER

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Nov 09, 2024

This is a public notice flyer for anticipated vacancies in a federal agency. Interested applicants must follow specific application instructions, as responses to the flyer will not be accepted. Requirements include US citizenship, federal employment suitability, direct deposit participation, E-Verify clearance, and a security clearance. Males born after 12-31-59 must register for Selective Service. A year of specialized experience in systems engineering is required. Applicants must meet OPM education qualifications, either through a degree in engineering from an ABET-accredited program or a combination of education and experience. The position is part of the DoD Civilian Acquisition Workforce Personnel Demonstration Project, with a salary cap at GS-15, step 5. Veteran's preference does not apply under this hiring authority.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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