Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Physician - Vascular Surgery

Company: MultiCare Health System

Location: Yakima, Washington

Posted Nov 08, 2024

MultiCare Health System is seeking a BC/BE Vascular Surgeon to join their thriving practice. The position offers competitive compensation, excellent benefits, career growth opportunities, and a supportive work environment. The successful candidate will be part of a physician-governed cardiovascular institute with outstanding facilities and resources. MultiCare values respect, integrity, stewardship, excellence, collaboration, kindness, and joy, and is dedicated to the health and well-being of the communities they serve.

Recreation Assistant Liberty

Company: Department of the Navy - Commander, Navy Installations

Location: Bangor, Washington Bangor, Washington

Posted Nov 08, 2024

This job posting is for a position in the Non-Appropriated Fund (NAF) Fitness, Sports, and Deployed Support Branch of Commander, Navy Installations Command (CNIC) at Naval Base Kitsap - Bangor. The role involves supporting Military's Quality of Life programs, managing fitness, recreation, lodging, and food and beverage services for service members, families, retirees, and civilian employees. Key responsibilities include organizing events, maintaining a pleasant attitude, handling cash transactions, and performing physical tasks. The position requires flexibility for varying schedules, including nights, weekends, and holidays. Benefits include a comprehensive package, subject to eligibility based on position type and duration.

COMMAND PROGRAM SUPPORT SPECIALIST

Company: Department of the Army - Army National Guard Units

Location: Camp Murray, Washington Camp Murray, Washington

Posted Nov 08, 2024

This is a Washington Army National Guard Title 32 Excepted Service Non-Bargaining Unit Technician position for a COMMAND PROGRAM SUPPORT SPECIALIST. The location is Camp Murray, Washington. The appointment type is permanent, excepted service, and it's open to ENLISTED, WARRANT OFFICER, and OFFICER candidates. The role requires military grades E5-E9; WO1-CW4; O2-O4, and compatible military assignments. Applicants must participate in direct deposit, have a valid Washington state and military driver's license, and be able to obtain a Government Travel Card (GTC). Males born after 1959 must register for Selective Service. The position requires maintaining WA Army National Guard membership, obtaining necessary security clearance, and possibly working overtime. No specific education is required, but extensive experience in organization, management, and administration is necessary. Specialized experience includes providing technical guidance, using computer and automation systems, and developing policies.

Programmatic Sales Manager, DC

Company: Wunderkind

Location: Washington, DC

Posted Nov 08, 2024

Wunderkind, a company that has driven growth for numerous retailers and eCommerce businesses, is seeking a Programmatic Sales Manager. This role involves evangelizing Wunderkind's display and video inventory to programmatic buyers, managing relationships with agency partners, and maximizing campaign performance. The ideal candidate will have a BA/BS degree, at least 3+ years of online advertising sales experience, and expertise in programmatic ad campaigns. Wunderkind offers a high-growth environment, competitive salary, and a strong commitment to company culture, community, and work-life balance.

Associate Manager, Test Development

Company: Center for Applied Linguistics

Location: Washington DC

Posted Nov 08, 2024

The job description is for an Associate Manager Test Development position at the Center for Applied Linguistics. The role involves managing the creation and refinement of test items for large-scale English language assessments, working with cross-functional teams, and ensuring the development of high-quality test items.

Fund Administration - Investor Account Management Investor Request Staff

Company: CFGI

Location: Washington DC

Posted Nov 08, 2024

The job posting is for an Investor Account Management Investor Request Staff to join a team supporting a private equity client. The role involves providing investor service support, managing requests, and working with Salesforce. The ideal candidate has strong communication, research, and time management skills.

Senior Python Developer

Company: Exiger

Location: Washington DC

Posted Nov 08, 2024

Exiger is looking for a Senior Python Engineer to join their Product org. The ideal candidate will have experience in Python, JavaScript, and other web-based technologies, and will work with the engineering team to innovate and expand product offerings.

Recreation Assistant Community Rec

Company: Department of the Navy - Commander, Navy Installations

Location: Bangor, Washington Bangor, Washington

Posted Nov 08, 2024

This job posting is for a position in the Non-Appropriated Fund (NAF) Fitness, Sports, and Deployed Support Branch of Commander, Navy Installations Command (CNIC) at Naval Base Kitsap - Bangor. The role involves supporting Military's Quality of Life programs, managing fitness, recreation, lodging, and food and beverage services for service members, families, retirees, and civilian employees. Key responsibilities include organizing special events, administering leisure activities, maintaining a pleasant attitude, and handling cash transactions. The position requires a NACI check, a valid driver's license, high school diploma, and ability to lift up to 45 pounds. Benefits include a comprehensive package, flexible hours, and potential for career growth in the U.S. government.

Sonographer

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 08, 2024

The job involves providing ultrasound imaging services to patients, preparing rooms and equipment, and ensuring high-quality testing. Responsibilities include performing procedures, developing films, and maintaining patient confidentiality. The role requires knowledge of growth and development principles for age-specific patient care. Essential duties encompass diagnostic testing, computer system operation, customer service, patient and employee safety, general behavior, and regulatory adherence. Basic qualifications include a high school diploma, relevant certifications, and experience in a hospital setting. Preferred qualifications include prior ultrasound experience.

Analyst in Crime Policy

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 08, 2024

The Congressional Research Service (CRS) Domestic Social Policy Division (DSP) is recruiting for an Analyst in Crime Policy. The ideal candidate should have experience in providing legislative analysis and consultation to congressional committees, Members, and staff. The role involves supporting research across CRS and requires knowledge of federal policies and programs related to juvenile, tribal, and criminal justice systems. Applicants must possess a graduate degree in behavioral or social science, or equivalent experience. The Library of Congress, as the employer, prohibits drug use and requires a favorable evaluation of a personnel security/suitability investigation. Equal opportunity employer, strongly encouraging applications from women, minorities, and persons with disabilities.

Medical Laboratory Technician

Company: Kaiser Permanente

Location: Olympia, Washington

Posted Nov 08, 2024

The MLT role involves performing pre-analytic, analytic, and post-analytic phases of laboratory testing, from waived to high complexity. This includes quality control, instrument maintenance, and troubleshooting. The MLT is responsible for documentation, monitoring supplies, and ensuring compliance with regulatory requirements. They also handle customer service, computer data entry, and may oversee lab assistants. Basic qualifications include an Associates degree in a laboratory science or equivalent, and a Medical Lab Technician Certificate within 6 months of hire. Preferred qualifications include recent clinical laboratory experience and certification as an MLT.

Associate Sales Engineer

Company: Microstrategy

Location: Washington DC

Posted Nov 08, 2024

MicroStrategy is a company that is transforming organizations into intelligent enterprises through data-driven innovation. They are a market leader in enterprise analytics and mobility software, and are also leading a shift in how companies approach their treasury reserve strategy by adopting Bitcoin. The company values innovation, creativity, and excellence, and is looking for an Associate Sales Engineer to join their team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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