Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Management Analyst II (Executive Assistant)- CIV

Company: CGI

Location: Washington, DC

Posted Nov 02, 2024

CGI Federal is seeking a Management Analyst II (Executive Assistant) to support the Civil division of DOJ. The role involves assisting senior management officials with special programs, projects, and assignments, preparing briefing materials, and handling sensitive administrative tasks. Required qualifications include excellent customer service, attention to detail, experience in providing administrative support to high-ranking executives, proficiency in Microsoft Office Suite, effective communication, strong writing skills, and organizational abilities. The position is full-time, Monday through Friday, 8:30-5:00, with a starting hourly rate of $28.79. CGI Federal offers competitive compensation, comprehensive insurance options, 401(k) matching, paid time off, parental leave, learning opportunities, and wellness programs. US Citizenship is required due to the nature of the government contract.

14T - Patriot Launching Station Enhanced Operator/Maintainer

Company: IDS International

Location: Washington DC

Posted Nov 01, 2024

IDS believes in resolving conflict by building innovative approaches and combining operational expertise with an understanding of today's greatest challenges. They provide solutions for government, military, nonprofit, and public sector clients, and are seeking former US Military personnel with experience in the Patriot system.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Nov 02, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Primary Instructor/Site Lead (TAFT)

Company: IDS International

Location: Washington DC

Posted Nov 01, 2024

IDS is seeking former US Military personnel with experience in managing programs and training for projects. The Site Lead must have at least 5 years of experience and an active Secret Clearance.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Nov 01, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Outreach and Partnerships Manager, Brazil - Trust and Safety

Company: TikTok

Location: Washington, DC

Posted Nov 02, 2024

TikTok, a leading platform for short-form mobile video, is seeking an Outreach and Partnerships Manager for Brazil. The role involves collaborating with external stakeholders to enhance safety programs, working closely with global teams, and building relationships with key partners. The ideal candidate should have 5+ years of project management or strategic outreach experience, knowledge of Brazilian tech and platform safety NGOs, strong communication skills, and proficiency in Portuguese. TikTok values inclusivity, creativity, and joy, and is committed to employee wellbeing and accommodations.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Nov 02, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

140K – Air and Missile Defense (AMD) Systems Tactician (TAFT)

Company: IDS International

Location: Washington DC

Posted Nov 01, 2024

IDS International is seeking former US Military personnel with experience in a US Army Patriot Battalion. The company provides support for multifaceted operations and requires candidates to have an ACTIVE secret clearance.

Foreign Affairs Officer - Direct Hire Authority

Company: U.S. Department of State

Location: Washington, DC

Posted Nov 01, 2024

This job posting is for a Foreign Affairs Officer position in the Bureau of Africa Affairs, Office of Regional Peace and Security. The role involves monitoring Africa's security issues, managing AF contract projects, and advising on policy and planning for security issues. The incumbent will serve as an advisor in policy and planning, monitor foreign affairs developments, develop security assistance programs, and oversee all aspects of AF/RPS programs. The position requires a bachelor's or graduate degree in relevant fields, and at least one year of specialized experience equivalent to the GS-13 level in the Federal service. The role involves analyzing and developing policy recommendations, working with the U.S. interagency and foreign partners, and demonstrating knowledge of sub-Saharan African politics, economics, society, and U.S. foreign policy.

Head of Business Development, FiscalNote Global Intelligence

Company: FiscalNote

Location: Washington, DC

Posted Nov 02, 2024

FiscalNote is seeking a Head of Business Development for its Global Intelligence business. The role involves generating new business revenue in the Americas and EMEA, managing a team of 9 Account Executives, and collaborating with various departments. The ideal candidate is an experienced sales professional with a track record of delivering results in the SaaS/Information Services industry. They should have 10+ years of sales experience, 3+ years of sales management experience, and a strong data-driven orientation. The role offers opportunities for growth, a competitive salary, and comprehensive benefits. FiscalNote is committed to diversity and inclusion, and is currently conducting virtual interviews due to COVID-19.

Financial Systems Analyst

Company: CACI International Inc

Location: Washington DC

Posted Nov 02, 2024

The job posting is for a Financial Systems Analyst position at CACI, a company that values integrity, trust, and continuous growth. The job involves working with financial systems, providing user support, and identifying system bugs. The company offers competitive compensation, benefits, and learning opportunities.

14H—Army Air Defense Enhanced Early Warning System Operator (TAFT)

Company: IDS International

Location: Washington DC

Posted Nov 01, 2024

IDS is a leading provider of support for multifaceted operations, seeking former US Military personnel with experience in Patriot systems. They believe in resolving conflict through innovative approaches and offer tailored solutions for government, military, nonprofit, and public sector clients.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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