Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Luxury Sales Associate

Company: Brilliant Earth

Location: Washington DC

Posted Oct 19, 2024

Brilliant Earth is seeking a Jewelry Consultant to work in their Washington DC showroom. The ideal candidate will have a passion for customer service, a drive to exceed sales targets, and excellent communication skills. The company offers competitive compensation, a robust benefits package, and opportunities for career growth.

Senior Cloud Architect

Company: MAXISIQ

Location: Washington DC

Posted Oct 19, 2024

MAXISIQ is a company that innovates and develops smarter solutions, technologies, and services for its clients. The Senior Cloud Architect role is a pivotal position in driving the company's digital transformation and growth.

Software Engineer - Financial Systems

Company: Alarm.com

Location: Washington DC

Posted Oct 19, 2024

The job posting is for a Software Engineer position at Alarmcom, a leading cloud-based platform for smart security and the Internet of Things. The company is seeking a candidate with a strong academic background in Computer Science or a related field, and experience in software development, object-oriented programming, and SQL database design. The job offers a competitive salary, benefits, and a dynamic work environment.

Senior Systems Engineer

Company: MAXISIQ

Location: Washington DC

Posted Oct 19, 2024

MAXISIQ is seeking a highly experienced Senior Systems Engineer to join their team. The ideal candidate will have extensive expertise in designing and implementing information management systems, with a focus on scalability, security, and compliance.

Senior Program Manager

Company: MAXISIQ

Location: Washington DC

Posted Oct 19, 2024

MAXISIQ is seeking a Senior Program Manager with experience in managing complex technical projects. The job involves planning, executing, and monitoring projects, as well as managing financial performance and achieving revenue and profitability goals.

Resilience Portfolio Management Lead

Company: Fors Marsh

Location: Washington DC

Posted Oct 19, 2024

Fors Marsh is a company that takes on issues that matter, committed to balancing purpose, people, planet, and profit. They are seeking a Resilience Portfolio Management Lead with experience in program and project management. The company offers a range of benefits, including remote work, generous retirement contributions, and dedicated training and development budgets.

Senior Engineer, Cyber Threat Intelligence

Company: Sony

Location: Washington DC

Posted Oct 19, 2024

Sony Corporation of America is seeking a highly motivated Senior Cyber Threat Intelligence to join the Global Security Incident Response Team. The position will be responsible for supporting an Enterprise Threat Analysis Program to secure Sony's information assets, services, and products.

Lead Software Developer

Company: Whitespace

Location: Washington DC

Posted Oct 19, 2024

whiteSpace is an information technology consultancy that provides authentic, human-centered solutions to clients. The company is looking for a Lead Software Developer to join their team, who will collaborate with team members, aid clients, and manage team activities. The role requires experience in Object-oriented Programming, Cloud-native Architecture, and Agile practices. The company offers a range of benefits, including remote work, paid time off, and professional development reimbursement.

Sr Financial Analyst

Company: Bass Pro Shops

Location: Washington DC

Posted Oct 19, 2024

The Senior Financial Analyst role at Bass Pro Shops offers a rich opportunity to work across multiple disciplines, making it perfect for an analyst eager to dig into data and uncover the why behind the numbers. The ideal candidate will have a natural sense of curiosity, initiative, and courage to challenge the status quo and make strategic recommendations that drive business success.

Licensed Practical Nurse (PACT)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Oct 19, 2024

The PACT LPN role involves observing, recording, and reporting patient condition changes, assisting in care plan development, and collaborating with the Core and Expanded Teams. The role requires adherence to policies and procedures, and the ability to work effectively with diverse patients. U.S. citizenship is mandatory, and proficiency in English is required. Applicants must pass a background check, physical evaluation, and influenza vaccination. Education and experience requirements vary by grade level, with higher grades requiring more experience and specific knowledge and skills.

Foreign Disclosure Representative

Company: Core One

Location: Washington DC

Posted Oct 19, 2024

The job posting is for a Foreign Disclosure Representative at Core One, a team-oriented and growing company. The role involves explaining and applying information from National Disclosure Policy and IC guidelines, preparing and processing intelligence source reviews, and maintaining record archives of disclosure requests and adjudications.

Project Analyst - Federal

Company: Censeo Consulting Group

Location: Washington DC

Posted Oct 19, 2024

Censeo Consulting Group is seeking a Subject Matter Expert to support the GSA by providing customer engagement and operations planning governance strategic communications transition readiness and supplemental change management and customer support services.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages